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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $3,599.99

Customer reviews

Rating 4.7 out of 5 stars with 694 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Counter-Depth MAX refrigerator, highlighting its ample internal space and the convenience of its dual ice makers. Many appreciate its overall performance, counter-depth size, quiet operation, and efficient design for storage. While the refrigerator excels in many areas, some customers have expressed concerns regarding the shelf adjustability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 694 reviews
  • Rated 5 out of 5 stars

    Great New Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our new refrigerator and it offers several good features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smoking in the Kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my new refrigerator. No complaints better than the Samsung I previously owned.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    counter depth refridgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lots of room, works well, is very quiet, lower electricity costs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fridge purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is awesome. Was problem with delivery (it was dented as they brought in the house), but problem is in process of being repaired. Service at the Best Buy store was excellent; however issues trying to be explained on phone service were deplorable and very frustrating. I suggest being able to speak with someone who is working in said store.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    T

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great space for counter depth Produce and meat section perfect for our house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Annoying door chime

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. Hate the door chime. Happens way too soon to need to be notified of the door being open. Customer support says it can’t be disabled. But it looks like it’s an option if you’re willing to pay for the upgraded app membership at $50mo. Ridiculous. And it’s loud.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job for the $$$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good counter depth fridge. Has some quirks; keeps rolling backwards so have to move it out a couple times a week, the ice & water button is odd & I really preferred the middle drawer having its own door pull. But works well enough for the $$$ amount. LOVE the extra ice bucket in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I love that it has 2 ice options and it hold a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Internal space

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and well lite refrigerator' Plenty of ice cubes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and great price, double ice maker is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace LG - Door-in-Door 28.6 Cu. Ft. French Door Refrigerator with Door in-Door that took a poop after 7 years. Initially I was reluctant that this one had less features and space for way more money. Now that I’ve had it for a few weeks I’m pretty happy with it. Warning note to others: I tried to replace the compressor on the old one and even though the actual compressor was under warranty the installation was expensive and turns out to be a waste of money due to needing even more repairs. Consensus seems to be the high tech appliances these days last 5-7 years. After that just junk it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Beautiful Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator/ freezer. Especially the two ice makers.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Had a different brand and the ice maker was terrible. The LG we purchased is so much better in so many ways

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good enough counter depth refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simplistic refrigerator. The only reason we picked this unit is because it's counter depth. It's unfortunate that BestBuy is unable to price match as the same unit is selling for $200 cheaper at Homedepot.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Noise level

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, tons space and runs quiet. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    KG frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Looks great, counter depth size but plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge!! It’s spacious and works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! The only thing I don't love is the small space for storing drinks or sauces on the doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Time Around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time around purchasing the entire LG Appliance Suite. I'm one of the thousands of flood victims starting over again. My LG French Door Smart Refrigerator in S/S was only 8 years old and still looked as new as the day I bought it. Sadly it had to be thrown out. Purchasing the very same refrigerator 8 years later should say it all!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge. A few things would’ve been higher quality had I gone with a Frigidaire model, but I saved money going with LG and all the features work the same.

    No, I would not recommend this to a friend