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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $3,599.99

Customer reviews

Rating 4.7 out of 5 stars with 665 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Counter-Depth MAX refrigerator, especially its spacious interior and convenient dual ice makers. Many appreciate its overall performance, counter-depth size, quiet operation, and efficient design. While the refrigerator excels in many areas, some customers have expressed concerns about the shelf adjustability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 665 reviews
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge working very well I love it it’s a lot of room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator with Slim Spaceplus Ice System.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. Especially the Slim Spaceplus Ice System. Our experience with Best Buy was great. Front purchase to installation.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Perfect fit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Samsung refrigerator and was a perfect replacement. Even though it has a smaller cubic footage than the last, it’s roomier since the ice maker is in the door. Love the no fingerprint finish - great with kids in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase - in-store experience, delivery and setup quick and easy. Fridge has more room and better layout than our previous Whirlpool of the same exterior dimensions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for a Best Buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the only place we would purchase an appliance as they stand by their 60 day guarantee. This counter depth refrigerator was lovely but the size didn’t work for us. We went back to the store and got a standard size. Thank you for allowing us to get what we needed. I would say this fridge would be great for people don’t cook a lot. The new standard size works much for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I really liked its design and the quality is very good. 100% guaranteed and the service from the store was very good.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Love this frig!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This repaced a 19 cu ft refrigerator. Did not realize how much room we now have. It is also listed as one of the top refrigerators in Consumer Report. Love, Love, Love!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is an awesome fridge.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. I had a similar one at my last house. And loved it so much I got this one when we moved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fruit and Veggie Drawers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i like the fridge with the exception of the drawers scratching against the shelf above, can anyone suggest a fix? Thanks!

    I would recommend this to a friend
  • Cons mentioned:
    Shelf adjustability

    Rated 3 out of 5 stars

    It's mostly OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with shelf adjustability. Also, it came with a dent in the freezer door, and the (very competent and professional) delivery person said he was arranging for a new door front, which he would deliver soon. Have not heard anything since.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator, it looks amazing and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was phenomenal. Nancy the appliance rep really made my buying experience a pleasure. Plan on going in again over the weekend to buy more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping cold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality product, plenty of room. The doors make it quite easy to open and close softly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator and the delivery people from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compatinble to used Lg thin Q can monitor in my phons

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG regrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage and shelving. Easy to use. water and ice selector ahs to go to multiple positions.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level

    Rated 5 out of 5 stars

    LG 25.5 Cu. Ft. Smart Refrigerator w/ dual ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this at Best Buy about a month ago and it's been perfect so far. It gets really cold, and I love the dual ice makers. The refrigerator is well designed and runs very quietly. There are two icemakers, one in the door for dispensing cubes or crushed ice to your drinking glass, and one in the lower freezer compartment that makes about 5 to 10 pounds of ice in it's tray. I would recommend this refrigerator to my friends, so you know I recommend it to you too.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Great look and storage space.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newly purchased in March 2025. Loving it so far. Great look. It really doesn't leave fingerprints. Lots of storage space. Love the built-in icemaker in the door, instead of hanging in the upper left corner of the fridge. Allowing more storage space. There is a second ice-maker in the freezer, which is great for parties when more ice is needed. Only minor complaint is that there is only one "select" button on the in-door ice/water dispenser to switch from the ice and water dispenser. And that "select" button reads very small. People are always asking how to switch from ice to water. Would have preferred there to be touch buttons for each option.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Size
    Cons mentioned:
    Shelf adjustability

    Rated 4 out of 5 stars

    Nice Refrigerator, Missing Some Featurers.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size, over 25 cubic inches is nice, as are the dual ice makers. The bins in the doors are larger, but the shelving space is reduced because of this. Also, the bins aren’t adjustable for fruits/ veggies and deli meats/ cheeses like our previous LG. The controls are on the inside, which means they’re not as likely to be inadvertently bumped by someone passing in front of it (like happened numerous times on our older model. All in all, a very nice refrigerator, but we haven’t had it long enough to verify the temperature accuracy.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Internal space, Noise level

    Rated 5 out of 5 stars

    LG counter depth home run

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this LG counter depth refrigerator after having a terrible experience with a Samsung unit. The interior space of the LG is astounding, both in the refrigerator section and the freezer section. Way bigger than any other counter depth units we looked at. It is very quiet and we love that it has two ice makers. Also love the non-finger print stainless steel finish. I would not hesitate to recommend this unit to anyone looking for a very nice counter depth refrigerator!

    I would recommend this to a friend
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