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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $3,599.99

Customer reviews

Rating 4.7 out of 5 stars with 694 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Counter-Depth MAX refrigerator, especially its spacious interior and convenient dual ice makers. Many appreciate its overall performance, counter-depth size, quiet operation, and efficient design. While the refrigerator excels in many areas, some customers have expressed concerns about the shelf adjustability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 694 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This checked all the boxes for our new home. Size, capacity, external water and ice dispenser were key in our search. Haven’t been able to test all the features yet, but it has been doing great thus far. Kudos to the delivery guys in ensuring safe delivery and proper installation.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great refrigerator. Enjoyed best buy service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator. It runs flawlessly all the time and provides hood quality and pure water and ice cubes . No noise at all . Happy with buy decision at best buy

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level
    Cons mentioned:
    Shelf adjustability

    Rated 4 out of 5 stars

    Great French door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and efficient. Super ice making! Would prefer more space for tall containers.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Internal space

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. The counter depth is perfect for the narrow aisle in my kitchen. It is actually far roomier than the side by side I had for years. And two icemakers is a dream.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Noise level

    Rated 4 out of 5 stars

    Great fridge! Makes a lot of ice!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has been quite reliable. It is very quiet and makes plenty of ice. The in door ice bin sometimes stacks up the cubes on the side it is dropping from so it limits the using the full bin, but a couple of taps on it usually lets the ice travel to the other side so it can make more ice. Other than that, we really are impressed with this model.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    More space!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing how a refrigerator that fits into the same space as the one it replaced seems to have even more space! Love the design and ease of the LG features

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    LG French Door Smart Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this new 25.5 cu ft LG Smart Refrigerator for our new home. It's a perfect size and has a lot of storage for all sizes of items. It's quiet, has great lighting, and keeps everything cold. The freezer also has plenty of storage. We're very happy with our purchase and hope to use it for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Noise level

    Rated 5 out of 5 stars

    LG counter depth refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and it has plenty of room. Also very quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lg counter depth 25.5 cu.ft french door stainless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new french door refrigerator by LG. Would by all LG products.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Internal space

    Rated 5 out of 5 stars

    LG beats out KitchenAid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced the Kitchen Aid side by side refridgerator that broke with a new LG. Our new LG is so much bigger on the inside than our last refridgerator evan though it fit into the same space that the amount of food that we are fitting in is truley remarkable. We also like the duel ice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Extremely quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Lots of space in the refrigerator, good layout for storage, Easy To see the food. The best thing about this fridge is the space between the ice and water dispenser and the base where you set your cup is quite large for big cups. None of the other refrigerators offered that and it has restaurant cut ice, which is an extreme plus the refrigerator was absolutely wonderful. The delivery guys were wonderful everything so far which I think it’s been at least a month is great. I would definitely recommend this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service Best Buy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG refrigerator is very quiet and stylish. No fingerprints are shown. Most valuable thing buying form bestbuy is the top class customer service. I received dented refrigerator and best buy was quick in replacing it without any hassle

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    So pleased with this LG refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so pleased with this new refrigerator. We replaced this with a fairly new side by side we had and the amount and storage in this new LG versus our previous refrigerator is incomparable.

    I would recommend this to a friend
  • Cons mentioned:
    Shelf adjustability

    Rated 5 out of 5 stars

    Overall great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made. I've had Samsung for the last 7 years and have been lucky enough to not deal with the known ice maker issues, but decided to switch to LG based on recommendations of a retired BB manager. I love the layout, and especially love the freezer section as it gives options for larger items. My only 'improvements' suggestions would be: allow one of the top shelves to flip up in order for taller items (milk, bottles) or lay it back down. You have to take out the shelf completely. The ice/water selection in the door currently you have to keep pressing the middle water button to switch between choices. They need to change it to selecting each one, or change it to go from water to cube ice to water to crushed ice. Sounds silly but you have to keep pressing the center water button to choose the ice then go back to water.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a good experience so far. I like the option of of getting 3 sizes of ice. Only one issue is the icemaker in fridge takes up a lot of space in the freezer and also is turns into a jumbo bock when we open freezer frequently But overall works well and would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Internal space

    Rated 5 out of 5 stars

    Very pleased and impressed with this fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! It’s spacious in the fridge and freezer! Love the choices between crushed or cubed ice plus an ice maker in the freezer! Never run out of ice for family gatherings or parties! Can’t say enough about this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Overall performance

    Rated 5 out of 5 stars

    Mr Mehno

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG refrigerator is working great. It has the space we need compared to the last product. The sales person and delivery team did an excellent job and I would highly recommend Bet Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with my new refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love my new refrigerator! First time owning an LG. It has great reviews, so decided to give it a try, not disappointed. Keeps items nice and cold, I love the 2 ice dispensers, so handy. Plenty of storage space . Definitely would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    LG seems the best for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is so expensive these days, and its a shame the old brands like GE and Whirlpool have bad reputations these days. And the sales guys tell you flat out, if you get 10 years out of a major appliance you are doing really good. WOW. This fridge seems well made, is fairly quiet, and simple to use. I personally dont know why these french door fridges are so popular as you have to open two doors just to see your food and you have to bend way down for freezer. I guess I prefer the older style.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Internal space

    Rated 5 out of 5 stars

    Like New Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new refrigerator. It has a lot more space them my side by side. Like having the double ice dispenser.

    I would recommend this to a friend