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Customer Ratings & Reviews

Your price for this item is $2,799.99
The comparable value price is $3,299.99

Customer reviews

Rating 4.6 out of 5 stars with 417 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the spacious interior, counter-depth design, and various ice-making capabilities of the refrigerator. They appreciate the ample storage space, no-handle design, and overall size of the appliance. While some customers experienced installation issues, many are pleased with the product's design and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 417 reviews
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Beyond happy with my THREE ice-makers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very happy with our new LG 25.5Cu Ft French Door Smart Refrigerator! One of the reasons we replaced our old Kenmore, was because our ice-maker had been broken for years! Now, we have more ice than we can store! Big ice, small ice, ice that comes in huge balls, and crushed ice! One of the few complaints I have about our new LG Fridge is that the shelves are not movable, and there is very little room for anything taller than a mustard container. I can't fit salad dressing bottles anywhere but the doors. Other than that, we love it. And our freezer doesn't hold as much as our old side-by-side, and I miss that!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. Lots of ice options. Nice bright and clean inside with added lights. Which there was more options to adjust shelf height, however.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good capacity; shelving great; love the ice cubes! Great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nice Fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and the craft ice is a neat feature. It’s great for cocktails but also good for water bottles on warm days as the larger ice lasts longer.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Better than the Samsung unit we had. Love the craft ice feature. Wish the doors had a soft close feature.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice quality

    Rated 5 out of 5 stars

    Nice Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice counter depth fridge. We love the asthetic and the different tupes of ice it makes. Has been working well so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Large for counter depth. Love the craft ice. Unfortunately the top of the pantry drawer is scratched and still waiting to hear from Best Buy to replace it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge, little pricey and the double doors are a bit inconvenient. The craft ice is cool.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    This is for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this Refrigerator, and more the 4 kinds of Ice!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful fridge very spacious and stylish looking.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Plenty of room and I love the craft ice!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. The “ball ice cubes are very cool! We’ve never had a fridge with the freezer on the bottom. It takes some getting used to but definitely helps me to be organized!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Stylish and cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator!! Custom ice is nice! Stylish and cool.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    We love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! The style is great. Love the no handles. Storage is good size also.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    So Far So Good!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little fridge.. Keeps the food and drink cold. Linking the LG app is kinda cool... Ice maker can be a little messy when dispensing ice. The four types of ice is nice. Hopefully it lasts for a long time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool Ice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 styles of ice, the kids loved it. The water dispenser is at a good hight for younger kids. Wife liked the look - clean and simple.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see why so many LG customers love their refrigerators. Nice temperature uniformity and accuracy right out the box. Great ice options and good quality drawers and shelves. Limited flexibility of shelf and drawer placement but it’s got a flexible enough layout. Looks massive from outside but gives a lot of room inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this refrigerator for a month or so, but so far I'm really happy with it. It keeps everything at the appropriate temperature, and the "four kinds of ice" is a really cool (pun intended) feature: I especially like the spherical ice! I'd recommend it highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage & cooling - plan the install space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage shelves and bins are spacious and flexible. The freezer trays make access to frozen foods easy. The interior lighting is very good. Top and bottom grips work well for opening the doors. Note well that the "counter depth" unit has thick doors that need 2.5 or 3 inches outside the case to open to 90 degrees. (I knew that going in and made sure my cabinet design is compatible. It's also the reason I chose the model that has no handles, since one side is next to a wall.) That is enough for the drawers and shelves to be removed for cleaning. The total depth is only an 1.5 inches or so less than the old standard-depth side-by-side unit that the LG replaced.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We’re happy to know that you had a 5-star experience with your LG product. Thank you for sharing the word about its excellent features and quality. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. We can't wait to welcome you back for your next LG review! ~Tanisha LG

  • Pros mentioned:
    Capacity, Ice quality

    Rated 4 out of 5 stars

    fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of space the right size 4 different types of ice

    I would recommend this to a friend