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Customer Ratings & Reviews

Your price for this item is $2,799.99
The comparable value price is $3,299.99

Customer reviews

Rating 4.6 out of 5 stars with 417 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the spacious interior, counter-depth design, and various ice-making capabilities of the refrigerator. They appreciate the ample storage space, no-handle design, and overall size of the appliance. While some customers experienced installation issues, many are pleased with the product's design and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 417 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Sleek and modern

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and modern with great freezer capacity! It’s very similar to our previous model - but because it is counter-depth and without handles, it fits perfectly in our galley kitchen footprint. (We had a Best Buy team come out to measure)! Glad we did.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Craft ice!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with this refrigerator. The craft ice is amazing and I love the deli drawer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge, quite roomy for its size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator!! Roomy and flexible, we’ll organized without too many annoying compartments. Works perfectly and dispenses three kinds of ice with no flying cubes! Freezer is especially roomy. Couldn’t ask for better for a counter depth fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with my new refrigerator. I didn’t took my time to actually look at all the features it has when I went to purchase. But once it was installed, WOW!! very nice and the 3 shapes and of ice amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice Balls Rock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is amazing! At first we thought the ice balls were kind of funny, but now we love them. They help keep things cooler longer in this crazy Texas heat, and are perfect for athletic water bottles. I am so glad we decided to upgrade the fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Spacious

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how this counter depth refrigerator has more space than previous models. Food and beverages stay cold. There are 4 types of ice, but the craft cube maker has not refilled since installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Refrigerator is amazing! I would definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Amazing craft ice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great access to fridge & freezer and all of the craft ice options are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24-7MOM

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolute love my new refrigerator. I love how it lights up when you approach it. It’s so much more room inside. The shelf opens for taller bottles. Best purchase ever ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Amazing Refrigerator Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator! It is energy efficient and the app makes it easy to control and monitor. The ice feature is amazing and our water actually tastes better. Best Buy also matched the price when the model we t on sale. Amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consumer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great and has a lot of features to select. But, the installer did not properly install the product as he did not connect the pipe for ice maker from under the sink.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Counter Depth Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Love the crushed ice and the "custom" ice balls. Lots of room despite being counter depth because the ice makers are tucked out of the way. Only problem is that our kitchen door is in the way of the refrigerator door opening - but that is not the fault of the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it. Craft ice. Accurate temperature. Freezer drawers. Ice and water in door. Great fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestest Buy - Middle Class Fancy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need a replacement for my aging fridge and this model is perfect. smaller than my previous fridge, and has all the storage needed. plus all the sizes of ice. middle class fancy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge But….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, would have been 5 stars but the first fridge had a defect with the door closing. Luckily Best Buy just sent out another and took the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 3 ice makers. Had to adjust to no handles. But that didn’t take long. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We bought this fridge for its ability to make 4 different types of ice and so far we have not been disappointed! I understand that there are reliability issues that could potentially arise later on so I will write long term review in a year or so.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Amazing ice cubes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator, the different types of ice cubes are a huge hit with the kids.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Craft ice fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best decisions we made as far as fridge. We got it at a really good deal and it has lots of storage spaces and makes craft ice which we really enjoy to spice up our beverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found a Winner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had grown discouraged in our search for a new refrigerator…until we went to Best Buy and spoke a very kind gentleman in the appliance department. He let us look, listened to our situation and, ultimately suggested we take a look at the LG model. He pointed out some features and told us why we should consider it, then, let us alone to talk. We bought it on the spot and it was a very painless experience. We are so glad we went to Best Buy and extremely happy with our new LG refrigerator!!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate your fantastic review and are delighted to hear that you had a seamless shopping experience with us! Our team works diligently to ensure that our products meet your expectations and are delivered promptly. Thank you for choosing LG, and we can’t wait to serve you again in the future! ~Tanisha LG