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Customer Ratings & Reviews

Your price for this item is $2,799.99
The comparable value price is $3,299.99

Customer reviews

Rating 4.6 out of 5 stars with 417 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the spacious interior, counter-depth design, and various ice-making capabilities of the refrigerator. They appreciate the ample storage space, no-handle design, and overall size of the appliance. While some customers experienced installation issues, many are pleased with the product's design and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 417 reviews
  • Rated 4 out of 5 stars

    Dent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small dent discovered on bottom freezer drawer after installers left.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge lover everything about it!! Craft ice for the win!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Was great for about 6 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator In January 2025 it was delivered to our house on on 1/22/25. On 3/4/25 we came home from work and the refrigerator was not working. All the ice in the door had melted and was in a puddle on the floor, the refrigerator was 50 degrees and in the freezer the bins of ice were half melted and everything was half thawed. I did not receive any notifications from this ‘smart’ refrigerator that it wasn’t cool or staying cool. When I ran the diagnostic too from the app, it said there were no issues. I opened a ticket with LG and they had me press some buttons and get a code that also said nothing waa wrong with the refrigerator. They were going to find someone to come out and fix it. I decided to call best buy to see what they could do. They were going to exchange it and charge me for a $150 gift card (that hadn’t been used) that I received as part of a purchase promotion and they weren’t going to get me a new fridge until 3/13, so i asked for just a return. I am still being charged $150 for the gift card but i was able to get a new refrigerator for cheaper elsewhere delivered in two days. I’ve bought two appliances from best buy both have been a nightmare experience, unlikely to buy any more appliances from them in the future.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRYXC2606S) model. We understand your concern about coming home to a malfunctioning refrigerator, especially after only having it for a short time. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

      It’s good to hear that you were able to get a new fridge quickly from another retailer, but we understand how the situation with Best Buy and the gift card charge could add to your problem.

      To address the issue you experienced with the fridge, it sounds like the appliance might have had an internal cooling issue that wasn’t immediately detected by the diagnostic tool. We recommend making sure that the temperature settings for both the fridge and freezer are correctly adjusted to the manufacturer’s specifications, as well as checking for any obstructions that might be blocking airflow inside. To obtain more information about the issue you are dealing with, please visit https://www.youtube.com/watch?v=WME-oX0QRq4.

      We also recommend reaching out to us directly through social media @LGUSSupport, and our team can assist with ensuring your experience is documented properly and explore any additional support available for you. We truly appreciate your feedback, and we want to make sure you're fully satisfied with the resolution. ^Juvy LG

  • Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great ice options! Would get this one again.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. Especially the craft ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigrator! Amazing installers(the people) Very Happy

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Tons of space, love the different ice makers.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Smart fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG has plenty of space, ice feature is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Wow by the Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge !! Love the craft ice!!! Best Buy if the year

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design. Sleek and functional all in one piece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge but wished the there was more depth at the doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious beautiful refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space and easy to organize and keep clean.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best experience product and sales

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real, happy. First of all, with Best Buy customer service. It's very hard to get ahold of very difficult to get any support transferred multiple times the product is not working as expected. We were told one thing by the salesperson, which is not true, not been a great experience

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new LG refrigerator. The only thing that’s missing is a place to store the butter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and customer service........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good options, very functional and user friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    David Hamrick

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never buy another one at this price for as long as they last 8yrs?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge..doors open completely and unobstructed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying a refrigerator from Best Buy**

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance, Sales person was very helpful. The installers were equally helpful, over all a very good experience,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but a glitch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the refrigerator but the craft ice maker stopped working after 3 months otherwise would give it 5 stars. Waiting on the repair.

    No, I would not recommend this to a friend