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Customer Ratings & Reviews

Your price for this item is $2,799.99
The comparable value price is $3,299.99

Customer reviews

Rating 4.6 out of 5 stars with 417 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the spacious interior, counter-depth design, and various ice-making capabilities of the refrigerator. They appreciate the ample storage space, no-handle design, and overall size of the appliance. While some customers experienced installation issues, many are pleased with the product's design and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 417 reviews
  • Pros mentioned:
    Capacity, Ice quality

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Full size capacity. With the triple ice makers you don’t run out of ice. This is my 3rd fridge in 10 months. I would definitely recommend this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only had for a week. Craft ice only makes 3 per day. Need to save up if you plan a party.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Lots of Interior Space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a standard depth to this counter depth fridge and was initially worried about losing space. This unit is configured so well that it actually seems like I have MORE space. We also love the large ice cubes. We call them "Death Stars." If you're a Star Wars fan, you'll understand why when you see them!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Excellent Refrigerator Freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator makes different types of ice. The water compartment is big enough and higher on the door. No handles on the doors so less fingerprints. Under the French doors is a place to open the door. Very roomy inside refrigerator and freezer. Three storage drawers in freezer. It has controls for the cheese and produce bins. Shelves have lots of storage and one shelf slides back so it fits a large turkey. It exceeds our expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Size

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the selection of ice makers, the size of the fridge is perfect and the color!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Extra cold, extra space, fancy ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife feels like she's at Starbucks every time she scoops her own ice. We replaced a similarly dimensioned fridge and freezer combo with this and have been pleasantly surprised by the increase in cooling and space provided by the new fridge. Also, I wasn't originally sure if I would like the Wi-Fi connected features but it is pretty nice to get alerts if the fridge is open with a child in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice quality

    Rated 5 out of 5 stars

    Lg counter depth fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fridge with lots of space love that they dont have handles. choice of ice is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Makes Ice!! Love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far really like our new LG 25.5 Counter depth French doors frig. Makes 3 different kinds of ice; pretty sweet. Well technically 4 if you add in crushed. Light in the handle is a nice addition. Overall like it. Also wanted to add the delivery went awesome. The two guys who delivered it were great. Wife was a little worried because they were a 3rd party; i.e. not the Geek Squad. But A+...

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      That's great to hear! We're glad you're enjoying your new LG 25.5 Counter-Depth French Door refrigerator. The multiple ice options, including crushed ice, and the light in the handle are nice features that enhance your experience. We're also happy to hear that the delivery went smoothly and that the delivery team provided excellent service, even though they were not from the Geek Squad.

      Should you ever need further assistance, don't hesitate to reach out to our Social Media Team by sending a private message on our Facebook or X (Twitter) using @LGUSSupport, and we'll make every effort to address your concern promptly. -Francine LG

  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    A great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great, makes lots of ice, refrigerator temp set to 34 and drinks are icy cold. There's nothing I don't like about it, a great refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy with our purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our refrigerator since December. We are very happy with it. Love the space of the refrigerator and freezer. The fruit and vegetable drawer really keeps them fresh for a lot longer than our old did.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice quality

    Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Love the 4 different ice types especially the craft ice. Looks very clean and modern.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Our Second LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our second LG RefrigeratorOnly had for a month but seems to work well and counter depth-no handles looks great. Also like the craft ice capability and 3 ice shape options.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and sleek. So much room and love the ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nice fridge with great features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the motion light on the fridge and the 4 different types of ice it makes. I also like the fact it connects to an app in my phone

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Perfect Fit & Love the ice modes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely happy with the new LG counter-depth fridge. The adjustment in size from a standard fridge really hasn’t been noticeable. We feel there is ample storage for our needs. Additionally, the multiple ice modes have been a game changer!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    4 out of 5 !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros 3 types of ice. The craft ice is nice, this ice lasts a long time. Set it for 3 pieces a day to get mostly clear solid balls. Great storage space and visibility. We didnt like our counterdepth side by side we had previously. Cons No handles takes a while to get used to. Main icemaker clumps up from time to time and stops making ice until the clump is removed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it working great more room then my side by side had with the same cubic feet,

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great value, really good ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious shelves, smooth operating drawers, no handles so less fingerprints. Excellent ice maker. Icemaker fills even with door open.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Appliance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect appliance recommendation from in store personnel. It was just what we needed for our new home.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    LG - Life's Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love your fridge. Craft Ice.... Chef's Kiss. Spacious. The door space vs shelf space takes some getting used to. Also, we have tumblers and they are a little too tall for the water/ice dispenser. However, once you have a idea where the spouts are, it isn't a problem. The doors open wide so make sure you.

    I would recommend this to a friend