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Customer Ratings & Reviews

Your price for this item is $2,499.99
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The comparable value price is $3,499.99

Customer reviews

Rating 4.5 out of 5 stars with 462 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the ample space, effective ice maker, and pleasing design of the Counter-Depth MAX refrigerator. Many appreciate the InstaView feature and quiet operation, while some note challenges with door closure. Positive feedback frequently highlights the refrigerator's size and capacity. Overall, the product receives praise for its quality and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 462 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    I love this refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has all the modern features. There are a lot space as well. The air filter works pretty well since there are no food smells. In short I love this refrigerator and recommend everyone else to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    ThinQ Counter depth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Love Love my new fridge. The ThinQ app works seamless and the water and ice is amazing. We can fill a large pitcher with water or ice without any isaues

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG

  • Pros mentioned:
    Instaview

    Rated 5 out of 5 stars

    LG poppin!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my refrigerator! All I have to do is tap on the door look inside before I even open the frig. And grab what I want.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took me sometime to choose the right fridge for my kitchen, LG is the perfect fit for my preference, a simplistic but has enough of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Counter Depth Door In Door with InstaView

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is not what I ended up with. I order the wrong one ( I wanted the door in door and this style was not aval) I ended up with the one with the flex drawer and I'm glad I did. I love the door in door feature along with the flrx drawer. It is slow to make ice but it keeps up with my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice, lots of space and really nice features.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. It is compact and fits a lot of stuff.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks nice, but annoying

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to love this fridge. It’s fine, but some features drive me nuts. 1) you can see through the door even when you don’t knock on it. So anybody that comes into your house can see what brand salad dressing and mayonnaise you use. I had to put up paper on the door so it wouldn’t show. I thought it was a cool factor but it’s annoying. 2) although it seems very roomy, I just can’t get the shelf height right. Really hard to fit taller items and still have other shelves. 3) the water dispenser! First of all, it doesn’t fit any of my water bottles no less a pitcher which it claims to do. And the light is so dim, almost nonexistent. I can’t even see when my water bottle is full. If you want the LG buy it without the instaview

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the LG fridge. The smart features are great. Love the tap-on light. The default heights of the shelves only allow for non-tall items. They need to be adjusted. Overall great fridge.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are so happy to hear that your LG French Door Smart Refrigerator is meeting your expectations! Your feedback confirms that we place customer satisfaction as our top priority. Should you need us for anything, please reach out to us through Facebook or Twitter via direct message using the handle @LGUSSupport. We are always eager to help! ~Rita LG

  • Rated 5 out of 5 stars

    I purchased 2 of these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second LG French Door Fridge that I purchase. The first one was for me and 3 years later I gifted one to my son and his fiance when they bought their first home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! This refrigerator works amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG done it again with Style

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator, not only does it works well, but makes my area looks amazing! I have no complaints about LG. I knew I was getting a dependable appliance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Knock Knock! Who's there?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge! The kids cant get enough of the knock knock feature. I do wish we could rearrange shelves but that does not take away from how nice this fridge is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced unit of similar style and seems to utilize the available space a little better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. And it was an easy fit through the doors, which I loved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really cool and really convenient!! Recommend it for whoever needs one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total beauty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent state of the art fridge. Bit expensive but got it on sale. Total beauty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator I like to knock knock window Love the French doors!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Awesome knock knock and the French doors will swing soon seeing all the variety to select from!
      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha LG

  • Rated 5 out of 5 stars

    Juana’s refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent item, I love it. It is more that what I expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loveeeit ❤️

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new fridge And it looks so good In our kitchen.

    I would recommend this to a friend