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Customer Ratings & Reviews

Your price for this item is $2,499.99
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The comparable value price is $3,499.99

Customer reviews

Rating 4.5 out of 5 stars with 462 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the ample space, effective ice maker, and pleasing design of the Counter-Depth MAX refrigerator. Many appreciate the InstaView feature and quiet operation, while some note challenges with door closure. Positive feedback frequently highlights the refrigerator's size and capacity. Overall, the product receives praise for its quality and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-462 of 462 reviews
  • Rated 1 out of 5 stars

    Terrible Product, Worst Customer Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead at 2.5 yrs.1st LG tech said it was the compressor and he couldn’t fix it. 2+ weeks a 2nd LG tech arrived, but now also needs a new motherboard. 2 more weeks. LG Customer Service is a nightmare. Hours on hold. The prorated buyback amount changed each day, with each CSR not knowing what the previous CSR had said. Presidential Liaison? Alexis called me and said that she couldn’t give me a number because the LG system was down. Then why did you call? Because I have to call everyone on my list.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRFOC2606S) model. We understand your concern about dealing with prolonged repairs and inconsistent customer service, especially with a major appliance. We aim to provide reliable, high-quality products that exceed our customer's needs. For immediate assistance, please send us a private message on social media @LGUSSupport. We're ready to provide dedicated support and work towards resolving your concerns more efficiently. We will also pass your feedback to the relevant departments to help improve our service and support processes.

      Thank you for your patience, and we are committed to finding a solution to improve your experience. ^Juvy LG

  • Rated 1 out of 5 stars

    TERRIBLE FRIDGE - WILL DIE WITHIN 5 YEARS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this fridge. Mine died after 5 years which to me, is shameful. The tech that came to attempt it said he sees this all the time and that these fridges aren't built like they use to and have a life of about 4-5 years and then the seals start to leak which is a 2K fix. I was very disappointed in LG response and the customer service from Best Buy who sent me all over the place. Very frustrating.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, we understand your experience falls short of our standards and would like to take the opportunity to offer support from our social media team. Please contact us on Facebook or Twitter so that we can help reach a resolution! Our handle for our these platforms is @LGUSSupport. Send us a DM on Twitter or a PM on Facebook. We look forward to your message and to the resolution of this issue! ^Chris LG