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Customer Ratings & Reviews

Your price for this item is $2,499.99
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The comparable value price is $3,499.99

Customer reviews

Rating 4.5 out of 5 stars with 462 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the ample space, effective ice maker, and pleasing design of the Counter-Depth MAX refrigerator. Many appreciate the InstaView feature and quiet operation, while some note challenges with door closure. Positive feedback frequently highlights the refrigerator's size and capacity. Overall, the product receives praise for its quality and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 462 reviews
  • Rated 5 out of 5 stars

    New Beginnings

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the very stylish style and look. Goes perfect in the space and looks beautiful iwith my other stainless style appliances in my new house.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Who knew I could love my refrigerator?!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator and freezer is the most spacious I have ever had. Lots of room in the freezer too. The feature to see what’s in the fridge by knocking on the door is bonus. Love everything about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite most useful LG fridge model yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so impressed with our new counter depth fridge. It is our 3rd counter depth LG fridge, and the most cleverly designed use of space we have seen so far. The interior is ingeniusly designed to use every square inch of space. As I prepped some food to go recently, I found that even a 9 × 12 inch aluminum pan will fit easily on an interior shelf the long way, leaving room alongside it for more storage. The large shelf on one of the fridge doors will even accomodate a bottle of wine, as well as the usual milk, juice, etc Apparently LG has added a special finish to the stainless steel model that is truly finger print resistant and much easier to keep looking spiffy. Relocating the temperature and other adjustable features to an inside panel makes for a much sleeker exterior appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    LG 25,5 C/FT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek appearance and roomy inside for its external size

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Spacious Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space for a counter-depth fridge. I can finally refrigerate over-sized items!

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Best Buy Employee

    Rated 5 out of 5 stars

    Great fridge!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this model for the extra interior space. Definitely notice a difference from other counter-depth options. I don't know why other manufacturers haven't figured out the trick for the extra 3 cubic feet but it is impressive! Only thing i wish this model had was the door-in-door for easy access to the right door shelf. I grew accustomed to that feature and it is missed here.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I recently decided it was time for a new fridge since the last one we had was our old garage fridge. I’m so glad we did this has been the best thing ever! Cold water whenever you need it no more need for Brita pitcher. Two types of ice! This thing is amazing! Super classy.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Door closing

    Rated 3 out of 5 stars

    Slightly disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking, great freezer space, but could use some improvements. Doors are too think, interior could use some redesign to improve space usage and left door SLAMS when closing because of it is so heavy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Roomy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get over the room in this refrigerator. Had a side by side that I absolutely hated….don’t even know why they’re made…..limited refrigerator room due to the freezer side running from top to bottom. French door fridge has plenty of room, and the freezer at the bottom has plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    A Great Small Form Factor Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Small Form Factor Fridge, I love that the ICE maker doesnt jam al the time like other brands and that the it has a drawer in the bottom half of the fridge that holds more ice than I know what to do with. Space within doors is limited to short cans of coke or ketchup bottles but it comes with the Small form factor of Counter-Depth

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how large and roomy this fridge is. Beautiful too!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful frig

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of this frig is so appealing. The black door really pops and especially like the ability to knock to get a peak inside. I so love that the stainless steel is treated to minimize fingerprints it always looks so clean. I also enjoy the clean lines with the counter model.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Slick look, best fit, and good features.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got delivered two weeks. Looks so awesome. Easy to use, enough space to accommodate things. Counterdepth fits very well, probably better than other counterdepth refrigerators available in the same segment. Filter water is a great feature, and eliminates the need to arrange something outside.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good storage space with excellent performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator's performance is excellent, keeping everything consistently cold, and it runs quietly. The storage space is well-organized with plenty of shelves and drawers, making it easy to store and access items.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Sleek and Easy to use.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a counter depth fridge. It looks sleek and modern. The door storage is tall so you can fit milk gallons in the. For a fridge that has limited amount of storage LG took their time to maximize the storage for this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Another Great BestBuy Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always come to bestbuy to purchase my large appliances. The fridge looks amazing and has veen working great too. Delivery was great and their in store help went above and beyond to help me find the right one for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Looks great and lots of storage space.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous refrigerator was a side by side, so we love the convenience and storage of the french doors. The dual ice makers kept pace with all of the ice we needed during the holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Pleased with new LG frig.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator cooled down in record time. Ice maker produces plenty of ice (one in frig. one in freezer). Weighs much less than last frig. Easy to move for cleaning under it. Very pleased with this frig. so far!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Score

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek looking fridge not too bulky and runs like a champ. 2 areas for ice storage that helps tremendously when company is over. A slight issue with clearance under the overhead cabinets but it was an easy fix. Happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Instaview

    Rated 5 out of 5 stars

    New frig!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! I have had LG appliances over the years and they do not disappoint. The Instaview window adds a classy look to the refrigerator.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG