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Customer Ratings & Reviews

Your price for this item is $3,099.99
The comparable value price is $4,399.99

Customer reviews

Rating 4.6 out of 5 stars with 451 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the spaciousness, ice maker, and smart features of the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Mirror InstaView. They appreciate the ample storage space, variety of ice options, and the convenience of controlling the refrigerator from their phones. However, some customers have concerns about fingerprints showing on the mirror door and a plastic taste in the water and ice initially.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 451 reviews
  • Rated 5 out of 5 stars

    Nice Refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, happy with the purchase . The only drawback to the outside opening door is that it gets fingerprint smudges easily. We’re continually wiping it . Price cheaper at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Amazing Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Refrigerator ! What sold us was the assortment of ice cubes and cube including the craft ice. Also love the control from the app !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg refrigerator review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great access to what is needed at the right side door and like that with the two knocks I can see what’s inside without opening. The exterior light that illuminates is very helpful at night; night light. Also love the ice options-love the big ice for when we use a beverage pitcher.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge, I love the 3 types of ice I can get definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Fingerprints look like rust on mirrored glass!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous when clean but SUPER hard to keep that mirrored glass clean. Any fingerprints look like rust marks. I found windex and a paper towel is best to get it clean. Love the craft ice feature, however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase new fridge to replace the one that came with the house. The 2 way mirror is amazing to take a quick peak before you open the door. The option to open the mirror door and grab a quick beverage is amazing keep the door closed and save energy. The 4 different types of Ice Cubes are amazing. Huge baseball sized cubes are great for large drinks cups people use now or if you want to make a drink with different types of ice. Freezer has alot of space double our old fridge multiple sections to customize for your needs. One con is the side door storage where the ice maker and water dispenser is trays are very small mainly for condiments and very small items.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    No regrets!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing fridge that fits perfectly in the space. Definitely understand why it's the counter depth max! My only complaint is the craft ice cubes are completely round. Not really a big deal. No regrets!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG Smart Refrigerator ROCKS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant design and LOVE the interface with the LG ThinQ App. I can control all ice makers and temp controls with my smartphone. Great Fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first LG product it looks great and has lots of room in both the refrigerator and freezer. The price was reasonable for the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and modern

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator! It’s the perfect size even at counter depth it comes bigger than that. It’s the perfect new addition to our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    We are thrilled about our new LG Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is beautiful and was delivered without any dings or scratches. The service both at the store and at delivery, was excellent. The fridge capacity is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nana in Wilmington

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and all the conveniences. It is so large inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combination of performance and style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cooling performance and looks very stylish as well. Ample space and especially love the freezer compartments.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Beyond Expectations!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig. MORE than we expected, is beyond capable AND looks great! More than enough space for plenty of food items + looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Mirror refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always loved LG. Refrigerators, Ice maker does not take up room in refrigerator and shelves are easy to move. User friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Espectacular refrigerator. I like everything. The ice just fancy one cube makes balls the other one make cubes. It’s super big inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful so far! Love the cafe ice! First time using LG!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    5-Star LG Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge!!! We enjoy the craft ice every day, this fridge is super compact in space it takes up but super roomy in storage. We highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman that helped me was great. He explained everything to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not completely satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insta view mirror is not completely blocks the inside without knocking on and no light on, still is visible & looks crowded. Attached 2 pics (WITH knocking)&(NOT knocking:which is hard to show since it’s a reflection on the mirror, but as I marked AppleJuice,Milk, you can see inside...)

    I would recommend this to a friend
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