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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 497 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator highly for its ice production, appealing design, overall performance, and ample capacity. The refrigerator is also praised for its size and quiet operation. However, some customers have expressed concerns about the limited shelf space, fingerprint visibility, and the taste of the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 497 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge has 4 types of ice also looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - Counter-Depth MAX 25.5 Cu. Ft. Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing an old LG that had two drawer freezers that had frozen ice on the floor when opening. Went to this one drawer this time. So far love this refrigerator and the space inside top and bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG French Door in Door Refrigerator-InstraView

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See through door is not being used. Door in door is excellent idea and used a lot. Finger prints on door in door is very annoying. Love the three kinds of ice. Like the freezer trays and space. Slide in shelf in refrigerator is a must due to height of consumer products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Fridge with a view

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has more than what we were looking for, but we are finding uses for all its features. I even hooked it up to my LG app and can change the settings and put on Ultra ice. The craft ice is a great feature and the easy access door for milk and soda is used a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent with a caveat.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the fridge. The only drawback that we did not notice before buying was the shelves are not adjustable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great refrigerator but check the details

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall like the unit. The 'fancy' ice is unexpectedly enjoyable. Most annoyances are nit-picks. Door drink shelf heights not adjustable so have to manage drink bottle organization based on that. That's annoying for a family with allergies trying to separate things by allergy. Not having handles takes time to get use to. Water spout dispenser is a bit far out for thinner bottles so have to press the lever with hand separate from the bottle for them.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very spacious and craftically designed. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchaesed the fridge about two months ago. It is working fantasically. Features and Ice Makers are awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this product for a few weeks- so far liking it- it makes very cool ice, I like That there are 3 different shelves in the freezer to store things and the fridge itself is roomy. The only thing I dislike compared to my old fridge is that the middle meat drawer is inside the fridge and I need To open both doors to access which can be a pain- I enjoyed having The middle meat drawer separate on my old fridge and just being able to open that by itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything works good except for an incident that ice dispenser wasn’t working and found out that the ice was frozen together in the ice dispenser try

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the multiple ice makers! The variety of cube sizes is also awesome. The automatic light as you approach the fridge is great for late night kitchen visits. I also really like the front door option to access items stored in the door. I didn’t think I would use it as much as I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator! The knock-knock window is such a fun and useful feature—great for quick peeks without opening the door. The four ice options are a game changer; without them, I’d constantly be running out of ice. My only wish is that the bottom fridge drawer had two separate compartments. Right now, you have to open both doors to access it, which can be a bit inconvenient. Otherwise, it’s an amazing fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased so far with our LG refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and long lasting!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model of lg is an excellent purchase, it looks amazing, features like air circulation keeps the vegetables and fruit fresh for longer. The craft ice feature is very cool to have especially during friends and family gathering. Excellent storage and yes it is a smart refrigerator so we can connect to our phone and manage some features. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    LG Mirror InstaView

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetically pleasing; makes really cute crafted ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the stylish look of the refrigerator and love all of the ice options. Also, like the mirror finish and ability to get drinks or condiments from the door with the quick opening feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love walking into Best Buy & get approach by a friendly, knowledgeable & professional Sales associate. I’m very satisfied with my LG refrigerator. I bought all my home appliances. I will always buy everything I need from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and quiet refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the refrigerator for a few months and we like the design, very modern, with no protruding handles. The inside is roomy and well lit. The craft ice is nice but we don’t really have a need for it. Too bad it is not designed with an inside camera for you to check up on inventory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG counter-depth refrigerator wih 2 ice makers!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an LG counter depth french door refrigerator at the Natomas store. It was delivered in 2 days, assembled and hooked up to the water supply for the ice makers. This unit has two icemakers: one in the door for external delivery and wate and one in the freezer compartment which makes two types of ice: one standard and the other "fancy ice"—large balls of ice which are great for making ice tea! Delivery and hookup were swift and efficient. We are very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing LG Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! I've had this refrigerator for a week now. All seems to be okay. My personal thoughts on this model is...There had to be a Female on this design and functionality..The craft ice is amazing. The layout of the inside is sooo nice. Really soacious and looks great inside my almost complete reno...WTG LG!!!

    I would recommend this to a friend