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Customer Ratings & Reviews

Your price for this item is $3,099.99
The comparable value price is $4,399.99

Customer reviews

Rating 4.6 out of 5 stars with 488 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the spaciousness, ice maker, and smart features of the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Mirror InstaView. They appreciate the ample storage space, variety of ice options, and the convenience of controlling the refrigerator from their phones. However, some customers have concerns about fingerprints showing on the mirror door and a plastic taste in the water and ice initially.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 488 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge has 4 types of ice also looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is still new, but the craft ice is great, it is quiet, and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Fridge with a view

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has more than what we were looking for, but we are finding uses for all its features. I even hooked it up to my LG app and can change the settings and put on Ultra ice. The craft ice is a great feature and the easy access door for milk and soda is used a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG French Door in Door Refrigerator-InstraView

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See through door is not being used. Door in door is excellent idea and used a lot. Finger prints on door in door is very annoying. Love the three kinds of ice. Like the freezer trays and space. Slide in shelf in refrigerator is a must due to height of consumer products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge! I love all the ice options and the amount of space it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator! The knock-knock window is such a fun and useful feature—great for quick peeks without opening the door. The four ice options are a game changer; without them, I’d constantly be running out of ice. My only wish is that the bottom fridge drawer had two separate compartments. Right now, you have to open both doors to access it, which can be a bit inconvenient. Otherwise, it’s an amazing fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very spacious and craftically designed. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this refrigerator...it fits the space and just right for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love walking into Best Buy & get approach by a friendly, knowledgeable & professional Sales associate. I’m very satisfied with my LG refrigerator. I bought all my home appliances. I will always buy everything I need from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and long lasting!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model of lg is an excellent purchase, it looks amazing, features like air circulation keeps the vegetables and fruit fresh for longer. The craft ice feature is very cool to have especially during friends and family gathering. Excellent storage and yes it is a smart refrigerator so we can connect to our phone and manage some features. I highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this product for a few weeks- so far liking it- it makes very cool ice, I like That there are 3 different shelves in the freezer to store things and the fridge itself is roomy. The only thing I dislike compared to my old fridge is that the middle meat drawer is inside the fridge and I need To open both doors to access which can be a pain- I enjoyed having The middle meat drawer separate on my old fridge and just being able to open that by itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and quiet refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the refrigerator for a few months and we like the design, very modern, with no protruding handles. The inside is roomy and well lit. The craft ice is nice but we don’t really have a need for it. Too bad it is not designed with an inside camera for you to check up on inventory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Healthcare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase & we have enjoyed the new frigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with this refrigerator- lots of room and excellent features. It is much better than our previous refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the stylish look of the refrigerator and love all of the ice options. Also, like the mirror finish and ability to get drinks or condiments from the door with the quick opening feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG counter-depth refrigerator wih 2 ice makers!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an LG counter depth french door refrigerator at the Natomas store. It was delivered in 2 days, assembled and hooked up to the water supply for the ice makers. This unit has two icemakers: one in the door for external delivery and wate and one in the freezer compartment which makes two types of ice: one standard and the other "fancy ice"—large balls of ice which are great for making ice tea! Delivery and hookup were swift and efficient. We are very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased LG refrigerator. Delivered. Delivery was well done. On time, in good condition. Delivery personnel were knowledgeable about the product and answered all questions. Would do it again

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    LG Mirror InstaView

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetically pleasing; makes really cute crafted ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goooood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m like a child, knocking on the glass all the time when I walk by just to see how it is turn on and see what is inside. In love with it. Works great. Capacity is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our recent purchase. After years of living with the previous refrigerator this was a great upgrade.

    I would recommend this to a friend