Customer Ratings & Reviews

Ordered Fridge for my daughter for Christmas Price was great Even better the delivery team was awesome Polite, respectful & nice to talk to. they walked away with a handsome tip!!

The center fold flap doesn’t work perfectly - I believe it’s not aligned properly - but other wise a good Fridge

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This counter depth refrigerator has lots of room inside and can be monitored through an app. You can receive notifications if the door was left open, adjust the temperature and more through an app.

So far good refrigerator for the price. Nice storage

We purchased this refrigerator at the Brockton store. Despite a minor scratch on the side and a tiny dent at the very bottom, it was in perfect condition. Shortly after the delivery team left, we removed a large slip on the top of the right door, which revealed a deep dent that was not present at the time of purchase. After examining it closely, we discovered two more dents on the same door (as depicted in the photographs at the store and after delivery). We contacted the fulfillment center to resolve the issue. They informed us that since it is an open-box item, they cannot guarantee that the item will arrive in the same condition as it was purchased at the store. Therefore, we were advised to return the refrigerator and select a different one. However, there is no guarantee that the new refrigerator will be delivered without damage, and we have the option to refuse the delivery if we find any issues. We inquired about the possibility of replacing only the damaged door, as we would prefer to keep the refrigerator. However, they declined this request. The delivery process appears to be unreliable, necessitating a possibility of multiple steps to ensure that the refrigerator arrives undamaged. Before and after delivery (circled red) attached

I was very disappointed on the LG LRFLC2706S. It's expensive but with very cheap materials, not to mention the poor quality! The French Doors were not aligned, and the door with flap can't hold much weight, or the flap won't pop up when you close the door. The technician sent from Best Buy tried to adjust the doors, but could not fix the problem. I'm now waiting for the replacement and have to wait over one month! I sure hope the replacement unit does not have the same problem.

We liked this fridge, but had an issue with the radius of the doors opening. We got a “counter depth” model so the fridge would be flush with cabinets - but when we positioned it that way, the doors hit the cabinets. Had to return, and replace with a model that had a different hinge type.

Fridge works fine; delivery and service was the worst I have ever received. I reported it to Best Buy and found out they didn't care. As a result, I probably will not be buying anything from them in the future (and I've bought a lot). Delivery service damaged my home- front door and tile floor- which I am still waiting for repairs 2 weeks later.

Did not fit! The refrigerator itself fit into the area, but the doors swing wide, and could not open. It cannot be placed in a corner because of the way the doors swing open. Also, the doors hit the granite counter on the other side. We need to return it for another refrigerator where the doors swing open differently. Please measure twice before you buy, it's a great refrigerator but it needs more room than you think.

Upgrade Well needed in my new kitchen. I love the counter Debt

Great Fridge. Great installation team at Best Buy!

arrived with a dent in the door. I was told I could get some money off my purchase if I chose to keep it. when I called their 'customer care" to try and set that up the agent did not follow through with my request. when I called weeks later, as I did not receive my meager $150 gift card I was told they could not do that. I ended up getting an amount refunded but it was ridiculously hard to finally get that result. I do not recommend buying appliances from Best Buy. The fridge is ok, but the dent is annoying.

When we decided to replace our refrigerator, it was our decision to stay with a bottom freezer unit. We felt that LG was a top quality appliance manufacturer so we picked their 26.5 Cu Ft counter depth bottom freezer unit. It fits our refrigerator space perfectly and has more storage capacity (both refrigerator and freezer) than our previous non counter depth unit. We have been using it for a while now and could not be more pleased. It hold temperature excellently in both the refrigerator and the freezer (Setpoint s are 37 and 0 - temps are steady within two to three degrees of the set points). Our new LG refrigerator/Freezer has performed flawlessly for us and is everything that we hoped it would be. Not to forget our Best Buy purchase and installation experience, both were excellent!

Fridge came damaged. With how little it was my Fiance and I didn't notice it for about three weeks. Once noticed best buy would want to warranty their product.

Awesome fridge! Crazy it was still $1600 on massive sale (appliances are crazy these days), but I think it will be worth it in the long run. I bought this because it fit our fridge cutout better and had great reviews. So far, it is working out well. Here are the pros and cons. * Pros * - Keeps food cold (stellar feature I know) - Ice maker keeps up with our ice usage well - Fridge has lots of storage room - Design is sleek and stylish, very modern but minimalistic - app lets you change notification sounds, update fridge firmware, see if doors are currently open, and even keep track of item freshness (can add items manually and when they expire) - door open notifications so you know if your kid left it open * Cons * - ice maker took days to start producing, so you just have to wait - Drawers have no handles or grooves at all, so it's a tad bit awkward to reach up underneath them to get a grip - water spout is so awkward, but we didn't want it anyway, just happened to be a feature for this size Overall, definitely recommend unless drawer handles are super important to you.

Summary: This is a basic refrigerator that gets the job done and offers impressive capacity at a great price. If your kitchen requires a shallower counter-depth refrigerator and you prioritize capacity over bells and whistles, this is the one to get. Other similar-looking LG refrigerators have options like external water dispensers, spherical icemakers, and crispers with adjustable humidity. This has none of those. What you do get is a solid, reasonably-priced refrigerator that holds more stuff than just about any other counter-depth model. You have basic amenities covered: an internal water dispenser in the fresh food section, an icemaker in the freezer drawer, crisper drawers for fruits/vegetables. While you can rearrange the shelves in the fresh food compartment, adjustability is limited. The default configuration will probably be fine for most households. The shelves in the door cannot be rearranged, but they are deep enough and have enough vertical separation to accommodate gallon jugs of milk and 2-liter soda bottles. This really helps free up the internal shelves for food, and the door shelves stay cool thanks to the door cooling vents. My fridge thermometers have been reading within within about 1.5 degrees of the set point, with the doors about a degree or two less. The freezer tends to live a little below its set point. That being said, temperatures in a refrigerator are always fluctuating, and much depends on the temperature of the kitchen and airflow in and around the refrigerator, so take those observations with a grain of salt. I can't speak to long term reliability but I'm pleased with the refrigerator so far. I'm glad LG offers a value-priced model that doesn't force customers to pay more for fancy features they may not really need.

Haven't had it very long, we bought it to replace a Whirlpool that didn't even last 4 yrs. So far very happy with this LG refrigerator. It has so much storage , has hand free water dispenser inside and looks nice

Fantastic fridge. Seemingly endless space, quiet operation and not bulging into my kitchen space. Really love this fridge

Pros: Impressive and efficient use of storage space while earning the title of being "counter-depth". It blew my mind talking to the associate at Best Buy the reported cubic feet of storage with the exterior measurements. I know LG is reputable and I'd heard mixed reviews about Samsung (which I really wanted at first) and I'm so glad I chose this fridge from LG. It's a classy design with crisp finishes, and I LOVE the internal water dispenser. It's creative and I love how it doesn't take up space in the door or on the front of the fridge. The ice-maker works wonderfully and the ice size is great (I think you can adjust it but haven't tried). It's pretty quiet for the most part too. CONS: It's not been super intuitive how to rearrange the shelves, but I don't blame LG. I need to figure out first from LG how to do it as I'm too afraid to break/damage something, but definitely need to adjust the shelves as things like pitchers don't currently fit. The only real con I can think of is that it's a tiny bit noisier than I was hoping. The compressor only turns on occasionally which is how a fridge typicall works but when it's on it's surprisingly louder than I thought it would be--it's not really THAT loud but I had heard LG was known for being super quiet and perhaps my expectations were unreasonable. So it's a minor complaint. Overall, great fridge that I am VERY with.