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Customer Ratings & Reviews

Your price for this item is $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 3411 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's spaciousness, the convenience of the door-in-door feature, and the sleek look of the black stainless steel. They also appreciate the easy access to commonly used items and the ice maker. However, some customers have experienced issues with noise, defective units, adjustable shelves, and the door alarm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 3,411 reviews
  • Rated 3 out of 5 stars

    LG side by side 26.1 cu ft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first refrigerator I got had 3 dents in it. I like the frig besides that. I had a new one delivered and they didn't even check to see if the water worked. It made all kinds of noises. I called Best Buy 800 number and I was on hold for over an hour. They said they could send a repair man in 2 weeks. Really! My husband tried the water later on and it quit making noises. I got up in the middle of the night and checked it and it was working. I started the ice maker. The next morning I went to dump the ice and there was a screw in one of the ice cubes. I pray the frig keeps working. The shelves aren't spill proof like my old frig. They don't make them like they used to.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Love the Showcase option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product and the price is perfect. we just Love the showcase thing, it's very convenient to grab when you are in hurry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we wanted. Other big box stores we looked into purchasing an LG Fridge were back ordered for months. We had our fridge in 2 weeks. We have come to Love LG products. We did a makeover in our kitchen with all LG appliances. Very Very Happy with Best Buy and the staff. Will always go here first for appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great LG products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our new LG kitchen appliances including our LG refrigerator. Quiet running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitively, Best Buy have the best offers in town. We visit multiple stores looking for a refrigerator. We found the best deal at Best Buy! The customer service was superb.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this item because it is so cute and comfortable. it is very easy to take the ice cube and water outside the door. the freeze very good and the shelves is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful design

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it for two years now, the door feature is amazing that you can use both side of it. Haven't had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Experience so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been 1 month we have this refrigerator and never had any problem. Overall performance is good and we are satisfied with its performance...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the special features!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sold on the idea of drink door access. This has proven in a week to be a great feature. Absolutely love this refrigerator and wouldn't change a thing!

    I would recommend this to a friend
  • Cons mentioned:
    Compressor

    Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator on 7/17/2020 Not even a year old and the refrigerator has a bad compressor I have been with out a refrigerator since July it now September and the repair guy said LG down not have a replacement available until a month and a half more until October I've had many LG appliance but they really have gone down the drain

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Luv it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. I am happy with the amount of storage it offers. And it just looks good in my kitchen. I couldn’t have made a better purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best price you can get for such reliable fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge it is very spacious and better than my last one. Also love the water on the fridge I don't need to buy bottle water anymore.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My new LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We order this product in August got it in November due to the lock down. The refrigerator beautiful we love it, the only thing bad is its linking already. So not sure if they rushed them to get them out. I'll be calling best buy or LG to get it fixed. I shop at best buy all the time and I'm happy most of the time Thanks for your continued support to reach your customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this Fridge!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the easy access door and the user interface is both easy to use and powerful!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Wish they had not put the cord on top of the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this refrigerator and it fits my style and definitely meets all expectations..So far no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it yesterday absolutely very happy. I'm glad i purchase it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.Samson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic best appliance I ever got. Fits perfect in my kitchen. Very easy to clean and maintain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exelente

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product, I am happy with my purchase, thank you very much.

    I would recommend this to a friend