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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1018 reviews

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Rating by feature

  • Quality

    Rating 2.1 out of 5 stars

  • Value

    Rating 2.3 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Door-in-Door 28.6 Cu. Ft. French Door Refrigerator for its spacious interior, ice maker, and door-in-door feature. Many reviewers appreciate the ample storage space and easy access to frequently used items. The dual ice makers are also a popular feature, with customers praising their convenience. However, some customers have expressed concerns about the refrigerator's reliability and compressor failure.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,018 reviews
  • Pros mentioned:
    Space
    Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of storage space. Great separate compartments for easy organization. A bit worried about how well the outer door-in-door will hold up over time. The latch system seems a bit flimsy, but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Happy with the Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this Fridge a couple months and are very happy with it so far. We bought this to replace a Kenmore french door Fridge that was only a couple years old and the compressor died. Since Whirlpool makes Kenmore, I knew we would not be buying a Whirlpool. I was between a Samsung and LG. I selected LG because I liked the dual ice makers, and the way the door dispenser for the water and ice is separate and you don't have to press a button to change between them. Happy with this selection.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door, Ice maker

    Rated 4 out of 5 stars

    No finger prints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part of Refrigerator is the door on door Where I can reach for items without opening up larger doors. Also the two ice makers

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Spacious

    Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dual ice maker and this thing is so quiet you won’t even know it’s running. The water and ice dispenser are the best designed one I have seen on a refrigerator yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Spacious

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this refrigerator. Lots of room and laid out well. The only thing I would change is make two crisper drawers instead of three. Glad we went with the dual ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door, Spacious

    Rated 5 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the space it has. Its quiet. The door in door is worth the extra price. I wasn't sure i wanted to spend the money but my husband said it would be worth it. I have to agree...

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 4 out of 5 stars

    Bright Refrigerator love the door in door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I do not give it 5 stars is that the 2 Ice Makers do not make as much ice as my old Kenmore side by side did in 24 hours. This is important because my husband works outside and needs about 8 pounds of ice each morning now I will have to buy another appliance to take care of his needs. Other than the ice issue I love the door in door for drinks. The brightness of the interior is also a major plus. I like to see what is inside is good to eat and not guess.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first French Door refrigerator and we are happy to have it. it is great plenty of space and the door that allows us to grab milk or most often used products is a real plus. There is room for so many more items than the side by side. We didn't get the fingerprint less one and wish we had. It does finger print really easily. That is our only reservation. no trouble at all and the filter sensor reminds us when to change the two filters.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting, Spacious

    Rated 5 out of 5 stars

    Great refrigerator. Quite, plenty of space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lighting. The bonus ice maker is great when having people over. So quite you do not even know its running. I will definitely recommend this refrigerator to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest complaint about my previous refrigerator was that the ice make could not keep up with 4 person family. Both kids play soccer, and we go through the ice. With dual ice makers, no problem anymore. I'm still not sold on the quick access door, but it does help keep the cold air in, if I know to only open the outer door. Not enough rack space in the doors for sauces, salad dressing, ketchup, and the like. I do miss that. Now they are spread inside the main shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In spite of a few reviews concerning failures of the icemaker, we have found this refrigerator to be virtually flawless in every regard. Three tips: Do not plug the unit in unless the water line is connected and water is flowing to the appliance; do not touch or change the settings using the keypad during the first 24 hours of factory preset operation and DO remove every piece of tape and plastic wrap from every surface, inside and out, including the icemakers before plugging in the unit. We removed well over 30 pieces of tape and plastic wrap from ours. Taking this time has ensured trouble free, quiet operation.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door, Spacious

    Rated 5 out of 5 stars

    Absolutely love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator! Very spacious and never a shortage of ice! The door in door feature is amazing for getting out drinks without having to open the refrigerator door.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Over all, a very good, user friendly refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The space and layout of the refrigerator are excellent. It is quiet and holds the temperature well. My main complaint and it is relatively minor is that the ice cubes are small and not very clear. (The latter may be impossible for a refrigerator.) Also the french doors do not line up perfectly, one is two or three mm higher that the other. The handles are also misaligned. None of this affects the operation of the refrigerator , however. In summary, we like this refrigerator very much and would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Best refrigerator to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been through three refrigerators in the past eleven years and this LG is by far the best. We love the size of the refrigerator area and how bright it is. Very easy access and nice layout. The ice maker doesn't take up much needed valuable space. I don't think I ever got excited over a refrigerator as a youth, but all six of our kids absolutely love it. Its nice having an subtle alarm when the kids stand there with the door open too long!

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door, Ice maker

    Rated 5 out of 5 stars

    Great Accesiblity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the door in door and the way I can access frequently used items without having to open entire door. Ice Maker is also good.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 4 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I really like this fridge! I love the configuration of the shelves, and the door in door is fantastic. I wish it had a dual ice maker like my old LG fridge. I really like the layout of the freezer through, it keeps my food very organized. The only complaint I have is that you can see the food through the window. I didn't think you would be able to when the light was off, but you totally can. It bothered me a lot it first, but I've gotten used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door, Space

    Rated 5 out of 5 stars

    Great Mid-Ranged Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for 2 weeks. Enjoy the door in door. Lots of storage room. Water dispenser is tricky for my friends to figure out! Had water shooting across room!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    2 ice makers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, I live in Florida so I am very excited about having 2 ice makers which have been fantastic so far. But this is a 4 star refrigerator as the enclosed fruit and vegetables compartments are designed so that both doors need to be open to have the center drawer slide and items stored in the left door sometimes become so cold they solidify or begin to freeze. I waited 6 months after purchasing to create this review.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 4 out of 5 stars

    Great refrigerator with two ice makers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose the LG refrigerator because the need for more ice making capabilities. This refrigerator also as a door in a door that allows you to place items used all the time in an area that is easy to access with out fully opening the main refrigerator door. The lighting is also very bright and all areas are visible. The bottom freezer is quite large with the bottom ice maker producing large ice cubes that last for a longer period.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door, Ice maker

    Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the door in door feature! Plenty of room for all my groceries & then some! Great to have the 2 ice makers when company is over. Love, love, love!

    I would recommend this to a friend
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