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LG - G8 ThinQ - Aurora Black (Sprint)-Front_Standard

LG - G8 ThinQ - Aurora Black (Sprint)

Model: LGG820UMBLKSKU: 6337616

Customer rating

Rating 4.4 out of 5 stars with 33 reviews

88%
would recommend to a friend

Expert rating

Rating 3.6 out of 5 stars with 15 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 33 Reviews
  • Rating: 5 out of 5 stars

    Very nice smartphone

    Posted
    Todd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I got this as a upgrade for my wife on sale through Sprint, her previous phone was a Galaxy S7 Edge. For 320.00 this was hard to pass up. This G8 compared to the S7 Edge, is much faster. The 855 Snapdragon processor is snappy and fast. Apps load without a hiccup. Ive always heard bad about LG phones, but cant find any myself. The phone oled screen is very crisp and colors are punchy. Animations and pictures look great. The rear fingerprint reader works better than the one on my S10+ imo. The included 128gb of built in storage is great, tgat will never get filled up, plus added a 64gb sd card for pics and videos. The 6.1 screen size is perfect, not to big or small. The phones wireless charging works great, always enjoy not having to plug the phone into a cable to charge. Just set it and forget it. I grabbed my wife a Poetic case with built in screen protector on Amazon for under 20.00, much nicer than the overpriced Otterbox Defender cases, which many no longer come with any screen protection. The only downside of LG phones from what Ive read, is LG takes for ever to rollout firmware updates. I hope thats not the case, but oh well... The battery seems to last throughout a days use, which is great. On my wifes S7 Edge, she would charge it numerous times throughout the day. The time of flight camera for facial recognition unlock works great, I wish my S10+ had this feature, works nicely everytime. Another nice but untalked about feature is the flush cameras on the rear of the phone. If you can pick this phone up on sale, I would highly reccommend soing so.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone, don't listen to the negative reviews

    Posted
    BeardedPirhett
    • My Best Buy® Member

    LG missed an opportunity to highlight some great features: - True face ID that can't be fooled by a photo (comparable to iPhone) - Quad-DAC HiFi audio support for audiophiles (sounds incredible with headphones that support the codec) - Fantastic battery for 3500 mah (last 2 days on one charge and heavy use) quick charge - High quality rear cameras (portrait and wide angle) customizable settings - Calls are AMAZING with the vibrating screen you can hear callers in loud environments, also I tested talking to my wife while driving on the freeway with the windows down, she said she couldn't hear any background noise at all!! I've had many phones in the past (Galaxy S7, Note 5, Galaxy S6, LG G2, Note 2, Galaxy, Motorola, Palm Pre(still the best OS - WebOs), etc...) In the end this is the first time I've made a review on a phone or any product for that matter, hope LG continues to make phones and does a better job marketing next time, I highly recommend this phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Phone!!!!

    Posted
    Njbob
    • My Best Buy® Member

    Love this phone!!! Music sounds incredible and the screen is unbelievable!!!! The reviewer's are not paying attention to their reviews. May be burnt out. Their oponions are just that. And swayed by very personal pref. Not a tru or fair assessment of the phone. To be fair never had an Iphone. But bounce back and forth between Samsung and LG. I like them both. Think both are awesome phones. Loved my G2. Fav. Phone was lg g3. Then a note 5 was ok kinda glitchy and no real updates. Now the LG G8 . Another awesome phone . fast with a great screen lots of customization and the best music player out there. Nothing samsung has sounds this good. So if you want a real users opinion. Buy it now while its 50% off and the x 100 from best buy makes it a no brainer! I bought 2. Lol added a line and upgraded. 10 a month and 13 a month to own and a 2 year warranty.Whats to think about

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A great phone, don't listen to negative reviews

    Posted
    Matt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is a great phone, don't listen to the negative reviews. People always want Samsung this and Apple that but this phone has the EXACT same chip the S10 has and the camera is great too. Maybe some of the features are a little behind but it's a great, fast phone. You also can't beat the fact LG offers a 2 year warranty for anything software related. It's basically free insurance! So many reviews are so nitpicky about things you'll never even notice. Battery life is better than what I've seen in reviews too. I can easily go all day on a charge with moderate use.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    I hate this phone

    Posted
    jsjjjjjjjo
    • Verified PurchaserVerified Purchase

    Why in the world do you send a completely glass phone (very slippery) to the stores w/out sending cases and screen protectors (which I found out AFTER I had signed the contract)! The quality cases on Amazon are also out of stock. I have had to keep my phone in the car or my purse for 2 weeks while trying to find a case. I have had Samsung for years, but the store was out of the S9 that was on sale, I needed something immediately, so I decided to try something new. No instructions in box, very confusing, won't uninstall unwanted apps, doesn't schedule texts; I can't figure out how to do a lot of things that were very easy to learn on the Samsung. First-World problems.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      We appreciate your feedback regarding accessory availability for the LG G8 ThinQ. If you're in need of some guidance with using your LG G8, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP LG

  • Rating: 5 out of 5 stars

    Awesome Phone

    Posted
    Njbob
    • My Best Buy® Member

    Im not big on hype. Had Samsung and LG phones never did I phones. Love this new LG phone. The reviewers are super critical. Some are pretty silly with the comparison and reviews. My last phone was a Samsung. This LG G8 is awesome! Music sounds incredible and the screen and cameras are awesome. Purchased from Best Buy. Couldnt be happier. Bought 2. 1 new line for 10 a month and an upgrade for 13 lol. Its a no brainer the Samsung phones are 3 times that much! And are not better phones. Had weird glitches with the Sammy totally smooth with the LG. Do yourself a favor buy 1 befor the sale ends!!!!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Been lovin LG G series

    Posted
    Demikey4u
    • My Best Buy® Member

    I love LG G Series. They have been great phone for a long time. And usually you can get a good sale on them. They are marginally less is good technically as the comparable Samsung, but usually a great value because there are a lot less expensive. I had my G6 for two years and dropped it several times. And never a problem because of it. The G8 is better than all the rest so far. So if you're looking for as near as a good phone as the S10, look no further and get an LG for a fraction of the price!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Phone!

    Posted
    jazzlover
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Had an LG before and it's good to be back. The phone is everything as advertised. Fast and fluid. Excellent Camera, which in my opinion takes the best picture of all the current flagship phones. The hand gesture for unlocking your screen was a bit of problem, mainly because I have such large hands. Needless to say I don't use it. It's a step down in size from my previous phone, but the beautiful OLED display more than makes up for it. BEWARE, this is a very slippery phone. as soon as you get one, put a case on it.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Call sound quality is lacking

    Posted
    StlRev
    • My Best Buy® Elite Plus Member

    Purchased and activated the LG G8 ThinQ and currently quite disappointed in the sound quality during a phone call (the most basic function). I have struggled with the screen being the speaker, it is awkward to position your ear lower on phone to actually hear the person speaking on the other end clearly (especially in a louder area). You have to turn the volume all the way up which makes it more audible to those around you unfortunately as well. Likely returning the phone. Remaining functions appear to be working fine.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      We hate to hear you are unhappy with your new LG G8 ThinQ due to its sound quality. The display speaker directs sound toward you for a rich, immersive sound experience with a boost of clarity. And because the sound comes from the screen, the traditional call receiver is not needed. Now, hear calls easily & comfortably. If you're in need of some guidance with using your LG G8 ThinQ, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP LG

  • Rating: 4 out of 5 stars

    Good Phone.

    Posted
    Allannon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Would have given it 5 stars but it won't pick up a roaming signal and some Bluetooth devices won't reconnect without turning Bluetooth off and back on. Otherwise, good sound on calls and for music. I like the enhanced music options. It's fast with any apps I use. Good picture quality (I'm not a photo expert). Good display.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice phone

    Posted
    BestBuyCustomer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this phone while it was heavily discounted upon release, and for the price, I don't think I could've done any better. Everything about it seems comparable to my friend's S10 plus, save for the slightly smaller screen size. I'm very happy with the purchase.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice phone with charging issues.

    Posted
    Greg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Had no problems with this phone until charger port suddenly stopped working, have to use wireless charger currently to keep it running. Great screen, good sound. If not for it having charging issues within the first three months i would highly recommend.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Don't be Samsunged or iPhoned

    Posted
    Sleeplessg
    • Verified PurchaserVerified Purchase

    I absolutely loved my LG G6. When I saw the LG G8 and its specs, I knew I wanted it. I waited and waited for a sale price at Best Buy and got it. Don't be a slave to advertising or people bias against LG. This is a great smartphone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to use for 1st time smartphone buyer!

    Posted
    Mother
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Very pleased, I have no complaints as of yet about this phone. Takes great pics and very easy to use. I am a 1st time smartphone user but I do have knowledge of the android system from my tablet. I would recommend this to anyone who asks.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not a bad phone, but...

    Posted
    MikeT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    the call volume is horrible mostly because the screen IS the speaker, there is no ear piece. Over all, its a good phone, but with that single flaw, it makes it not a good phone. Excellent computer/GPS/Gaming machine/PDA, but a bad phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Happy with new phone

    Posted
    Claudia
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am not a huge phone user. This phone does the job. Screen is beautiful and sharp. Great camera. Battery life is great for the lind of usage I have. Still learning about some of the features.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to use, great camera

    Posted
    Erjan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The screen quality, sound quality and soon profile make this a great phone. It is also the slipperest phone I've ever used. I recommend a phone protector right away.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Sound was aweful

    Posted
    Th20
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I really liked the phone and it was a great price but I had to return it the sound was awful! I could hear any one who called and they couldn't hear me! Return was easy.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Thank you for your review of this LG phone. I am sorry to hear that it did not meet your expectations and that you had to return it.

      Your feedback is very important to us and the volume concerns will be shared with our product team.

      If you decide to give LG phone products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
      Phone: 1-800-243-0000
      LiveChat or Email:  www.lg.com/us/support/chat-and-email-information
      Facebook Messenger:  https://www.facebook.com/LGUSA/
      Twitter: @LGUSSupport

      The LG Community Forum is also a great resource for getting help from other LG customers:  https://lgcommunity.us.com/ ^CP LG

  • Rating: 5 out of 5 stars

    sleek

    Posted
    ayesha
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    A sleek, modern phone. Great camera. Easy to use for the non tech minded. Still learning all the ins & outs but so far loving it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Third LG and they have been great

    Posted
    Jesse
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Started with LG G2 then the LG G5 and now the LG G8 ThinQ. We have gotten fantastic photographs from all of our LG's.

    I would recommend this to a friend