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Customer Ratings & Reviews

LG - G8 ThinQ - Aurora Black (Sprint)-Front_Standard

LG - G8 ThinQ - Aurora Black (Sprint)

Model: LGG820UMBLKSKU: 6337616

Customer rating

Rating 4.4 out of 5 stars with 34 reviews

would recommend to a friend

Expert rating

Rating 3.6 out of 5 stars with 15 reviews



Customer ratings & reviews

Page 1, showing1-2 of 2 Reviews
  • Rating: 1 out of 5 stars

    I hate this phone

    • Verified PurchaserVerified Purchase

    Why in the world do you send a completely glass phone (very slippery) to the stores w/out sending cases and screen protectors (which I found out AFTER I had signed the contract)! The quality cases on Amazon are also out of stock. I have had to keep my phone in the car or my purse for 2 weeks while trying to find a case. I have had Samsung for years, but the store was out of the S9 that was on sale, I needed something immediately, so I decided to try something new. No instructions in box, very confusing, won't uninstall unwanted apps, doesn't schedule texts; I can't figure out how to do a lot of things that were very easy to learn on the Samsung. First-World problems.

    No, I would not recommend this to a friend

    • Brand response


      We appreciate your feedback regarding accessory availability for the LG G8 ThinQ. If you're in need of some guidance with using your LG G8, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP LG

  • Rating: 1 out of 5 stars

    Sound was aweful

    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I really liked the phone and it was a great price but I had to return it the sound was awful! I could hear any one who called and they couldn't hear me! Return was easy.

    No, I would not recommend this to a friend

    • Brand response


      Thank you for your review of this LG phone. I am sorry to hear that it did not meet your expectations and that you had to return it.

      Your feedback is very important to us and the volume concerns will be shared with our product team.

      If you decide to give LG phone products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
      Phone: 1-800-243-0000
      LiveChat or Email:
      Facebook Messenger:
      Twitter: @LGUSSupport

      The LG Community Forum is also a great resource for getting help from other LG customers: ^CP LG