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Customer Ratings & Reviews

Your price for this item is $849.99

Customer reviews

Rating 4.4 out of 5 stars with 152 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the impressive camera quality and extended battery life of the G8 ThinQ. They appreciate the phone's affordable price point and sleek design. While some users have concerns about the sound quality, many are pleased with the phone's user-friendly interface and the two-year manufacturer warranty offered by LG.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 152 reviews
  • Rated 4 out of 5 stars

    Its a phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the cost. Does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone is sleek

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone compared to the g7 that I have. This has great speakers and a sleek design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product as usual

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service and quality product. Always a pleasure, the value was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for regular use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone for the price. Haven't faced a problem with the phone yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy I decided to buy this. This phone is beautiful and makes me happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for what I needed it for and a great price. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very fast. Would highly recommend buying over any iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lg is super underrated and one of the best quality phones on the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great phone. I personally have always like this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone, love the LGs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been purchasing LG phones for years. They are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly,i have had no problem with the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grrat product is a great deal of it and it would be great to have

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unable to make call and send regular messages

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been having issues with this product from day one, problem is I can't make calls with my phone and I can't send regular messages as well, all I am able to do is utilize the various Apps on my phone, I contacted my service provider and was told there's nothing they can do about it since it is was not purchased directly from them, so now I am stocked with a phone that is literally not functioning as it should, I would appreciate a replacement since it's still under warranty. Thanks.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Daphane LG

  • Rated 3 out of 5 stars

    LG g8 thinq

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought first time LG from best buy. I don't like this phone cause i have to use Samsung .and this phone is slow working.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Odd lemon G8: won't make calls with either prvider

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new unlocked G8. When I activated service with Boost Mobile, it was shown as successfully configured and activated. I had bars and 4G. But whenever I attempted a phone call it would immediately say 'mobile network not available.' I did a complete factory reset and exhausted every troubleshooting step there is. Boost then advised I should send it back to the manufacturer. I suspected that maybe the problem was poor support from Boost, so I ported my number over to Tello. Nope, same exact problem. 'mobile network not available' when trying to make a call. I again exhausted every troubleshooting step and was led to sending the device back to LG. They're probably gonna send me an older, refurbished phone. And on top of this, the phone went $100 cheaper a few days after the purchase (via Amazon price match).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hasn't been a very good purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd have returned the phone if I hadn't left the packaging at home and was away for too long to return it. It's stuttery even in places like the setting menu and apps tend to crash and misbehave quite a bit on this phone. Sound isn't all that great nor is the screen in my opinion compared to my previous phone which was an S9+. I bought this phone based on the price, specs, and urgent need of a replacement but now wish I had bought a $50 burner phone instead until I could have made a better choice. The years old S9+ is superior to the G8 in just about every way besides the finger print scanner which seems to be the only thing they did well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone stopped working after 6 months!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the phone for six months and already it has stopped working. The screen is just black. When someone calls, I can't see who it is. It doesn't respond to the double tap to wake up the phone. The screen just stays black. It used to display the time and notification 24/7. It no longer does that, just a black screen. And LG is the worst. Phone is still under warranty, in fact it's under the "2 year LG promise" but they are making me jump through hoops to get a replacement. I have to schedule a repair first IN THE MIDDLE OF A PANDEMIC!! Ridiculous. Do yourself a favor, get another brand.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Never buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only a few months old. The screen freezes and lags. The phone overheats. Worthless. And I have to go through hell to get it fixed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Price, Speed

    Rated 5 out of 5 stars

    Great Phone - Got a Great Deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 15$ a month lease which is amazing for a phone of this caliber. I agree with others who say that the "experts" are simply overloaded and have missed the boat on alot of things that common users will come to appreciate with the G8. First off, the speed, memory, build, display, sound, and cameras are all top notch... those all qualify this as a competent flagship.... Battery life also is excellent compared to my V30 which I returned for this... The bottom line is that any competent person who goes with this device will, over time, learn the insides and outs of its functionality and probably come to love it... The core components of the phone are solid and reliable and not 'gimmicky' compared to other competitors. But that's OK... you can get the phone at a great price due to Samsung's dominance and the allure of the Huawei that the majority of Americans won't ever own... I'd say this a smart choice for many consumers.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    I dont liked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone i order i sent it back because it wouldn't work when you turned the phone on it would get really hot.

    No, I would not recommend this to a friend
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