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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 57 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are delighted by the Geek Squad Certified Refurbished TONE PLATINUM+ Bluetooth Headset for its impressive sound quality, long battery life, and reasonable price. Users have been impressed with the headset's durability, with some reporting usage of up to 8 months without any issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 57 reviews
  • Cons mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    It vibrates when your phone rings

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset but the refurbished one sucks. Came with no ear buds and keeps dying.. but this is a great headset overall.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Works well for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have very small ears - most earbuds fall out and can be hard to find. It's nice to have them attached. Plus, I like the Google Assist

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fret Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality great sound I’m extremely happy with this product and I also saved money catching it on sale I highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tone Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headsets, great sound. I love that the ear pieces retract back up into the headset and are not hanging.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    REVIEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the LG headsets for years now. This one in particular is a little larger/longer than normal which I dont like but not a deal breaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you listen to music, Highly recommended!!! Of all the LG headsets this one is the best.

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as i received the bluetooth, it instantly showed, and it made me wonder if it is actually refurbished lol.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset best I ever used would recommend for everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT must have ..........................

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome price great sound quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price great sound quality and you can’t beat Best Buy’s refurbished prices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money for the rugged man!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great, my husband uses them at work and is pretty rough with them but they hold up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hands free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my wireless earphone.. ease of not having to hold your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality but the 50 character review minimum is annoying

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not to pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was ok. It didn’t come with any papers nor did it have a charger cord. Wouldn’t recommend buying this refurbished.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good device would purchase again easy to use. great volume

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It’s very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved! It's very good and I love how it sounds in my ears

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    price was right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need it a new one, and the price was right, and was fine for the one I replaced

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones good sound calling u csn hesr real good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Platinum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These refurbished have lasted me longer then the new pair I purchased before.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy a new pair instead of refurbished

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work when the arrived. Not what the problem was. Took them back to best but, they replaced it with no trouble.

    I would recommend this to a friend
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