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LG - Google Nexus 5X 4G with 16GB Memory Cell Phone (Unlocked) - Carbon-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 99 reviews

82%
would recommend to a friend

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Great Value for Solid Phone

    Posted
    SalP
    • My Best Buy® MemberMember

    If you are looking for a new affordable Android phone that comes with newer technology and updated software, then the Nexus 5X is the phone for you. When my 2-year contract with AT&T expired on Black Friday, I started looking around for a new phone to upgrade to without having to pay an arm and a leg with the new NEXT plans. Buying a new phone outright is the way to go now because you get a discount on your plan when you bring your own phone. The new Nexus 5X has everything you need in a new smartphone. The camera is great for low light pictures and takes excellent video, in 4K too. The phone is not bulky and is only slightly bigger than my older Galaxy S4. The construction is plastic and lightweight but is otherwise solidly built. The straight clean version of Android directly from Google is a huge plus because you don't have to deal with all the manufacturer bloatware that each company puts on their own phones which also leaves you with more free space. It has a fairly strong Wi-Fi adapter and reception radio. Plus the phone does not seem to get that hot after prolonged usage. Also has a fingerprint reader on the back for people who like that feature and with a third party app you can control the LED notification light that's built into the bottom microphone grill. Battery life is good as I can manage to get 4-5 days on my phone but I only talk, text, and check email mainly so it will be different for people who watch a lot of video on their phones. (I disable a lot of apps that I don't use.) Now for the negatives. The screen is not as bright as an AMOLED screen but the IPS screen is fine by me as it doesn't need to be set as bright to see. In order to get files (other than photos) off your phone, your only 2 options are either Google Drive or a USB-C to USB-A cable which you must buy separately since it does not come with a micro USB slot for expanding storage a la Apple. I'm not sure if this phone has wireless charging capability since I never plan to use it. Overall, I am very pleased with the Nexus 5X for the value I am getting out of it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent device running pure Android

    Posted
    DJPumpkinSpice
    • My Best Buy® Elite Plus MemberElite Plus Member

    While it doesn't have the specs to match the Nexus 6P, the Nexus 5X is a perfect device for someone who doesn't mind a smaller screen and wants a lightweight workhorse of a phone with a very decent camera. In my opinion, the 5.2" screen is the sweet spot for smartphones: It's big enough to see everything and get work done, but it's not overly big (like the behemoth Nexus 6 was). If you're used to AMOLED screens, however, you'll probably be a little let down by the IPS screen here on the Nexus 5X. It's not terrible by any means, but the colors do look a little more washed out than on an AMOLED. That being said, the camera on this phone is the best I've seen on a Nexus device so far. Very good, sharp image quality that looks decent even in low light. No lag or crashes to speak of so far. Of course the main reason to own a Nexus device is the pure Android experience. There is no bloatware whatsoever here, and everything runs speedily and snappily. No problems with more demanding games such as Goat Simulator or Republique'. The fingerprint reader works exceptionally well, but to me it seems a tad slower than the reader on the iPhone or iPad. Still, it gets the job done, and that's a minor quibble anyway. Finally, another bonus of this device is that it is compatible with Google's "Project Fi" network, which is the reason I originally purchased this phone in the first place. Project Fi is just awesome and has saved me a ton of money so far over AT&T's data plans. In short, the Nexus 5X provides a relatively smooth, trouble-free experience overall and is a wonderful device for anyone needing (or wanting) a pure, bloat-free Android experience.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A slight upgrade from the Nexus 5...

    Posted
    sundevilchemist
    • My Best Buy® MemberMember

    I am reviewing Model LG-H790 Nexus 5x 16Gb Color White: Pros: -The width of the phone has decreased -The material (plastic) feels solid -The LCD is bright and sharp with good viewing angles -The LCD is viewable in direct sunlight -The fingerprint reader is fast and accurate -Wifi has good signal -Cell radio has good signal -No Lag experienced -Experiencing great batter life (14 hour day surfing web, gps, watching movie, recording movie, etc end of day had ~38% battery) -Camera fast and focus is fast with good sharp results. Cons - Mono speaker is okay average at best (not as loud as LG G4-Tmobile) - After hours of screen time fingerprint reader area gets warm to the touch (never hot) Overall use it is slight upgrade to the Nexus 5 (N5 was an awesome phone). This phone decreased in width but increased in height (taller than the LG G3-tmobile). Easily usable with one hand. I am left handed and prefer buttons on the left hand side but easily reachable on the right. 16Gb not enough storage IMO. Google should of went with 32Gb/64Gb or given us a micro sd storage option. I won't be keeping this phone. Have a Nexus 6p 32Gb on the way. I do recommend this phone for anyone who wants a cpu responsive, nice camera, great battery life, and minimal storage (16Gb version). Google went cheap and didn't include a usb adapter for those of us who don't have type c accessories around the house yet.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Stutter, crash, lag

    Posted
    Vespasian
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've used every phone in the Nexus series since the Galaxy Nexus, and thus truly feels like a step backwards. The only virtues of this device, compared to the competition, are the fingerprint scanner and the multi-carrier compatibility (this will work on Verizon, despite what a store rep may tell you). Perhaps 2 GB ram isn't enough for the Snapdragon 808, because this device behaves more strangely than any Android phone I've used. Everything is wildly inconsistent. The camera app will work fine one minute, and then take 3 seconds to snap a picture after pressing the capture key the next. When I open Gmail, half the time the little compose icon in the bottom right gets tiled momentarily and I get a nice mosaic instead of Gmail landing menu for a few seconds. Web browsing on Chrome can be fast or unbelievably slow depending on the phone 's mood and the alignment of the stars. A number of reviewers called out the performance hiccups when they first reviewed the device, but most seemed convinced software updates had ironed them out. They haven't, not by a longshot. I thought my unit may be defective, but other owners on forums like XDA Developers are complaining about similar problems. In short: PROS: Good call quality, nice fingerprint sensor, decent screen, carrier-neutral CONS: Terrible performance, mediocre battery life, unpredictable camera, cheap build quality for the money, too big for a 5.2" screen. Buy a Moto X Pure Edition instead.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great All-Arounder

    Posted
    DonJuan

    This phone is in one word solid. With a much improved camera, bigger screen, and reliable performance, it is an improvement to its namestake in almost every way (even in the battery territory, although that comparison may not be entirely fair). The 5x is a great phone for those either on a budget or in the mood for a more pocketable phone. Also, please ignore the review from MarioP, he clearly has not actually purchased the phone and is rather intent on bad mouthing Android products while glorifying those made by Apple. Petty fanboying aside, if you are in the market for a phone in this price range/ size range, the 5x will fit your needs perfectly. If, however, you have deeper pockets (both in a size and cash sense), you are better off going with the nexus 6p, iPhone 6s plus, lgV10, or the Samsung Galaxy note 5.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Great phone horrible NexusProtect support

    Posted
    MrCrum

    I purchased this phone for my son and he was very happy with it until the screen stopped working. From then on my experience with Google and Nexus would make me never purchase another one of their products and I would not recommend them to anyone. We lost internet connection while filing the claim and were not able to log back into the support site. When we called the support site they asked for our email address and they told us it was not the one associated with the account. We have no other gmail account so it was apparently corrupted when we lost connection. We have spoken to numerous people at Google and Nexus and their stance is that if we can’t provide them with the email address that is associated with the account, even though it may have been corrupted, they can’t help us yet they send us follow up emails to the email account that they say they don’t have listed. It’s very frustrating that they don’t seem to have anyone competent enough or willing to help with this situation and will look to more reputable companies in the future. What's worse is that they are saying they can't cancel and refund us for the extended service plan unless we provide them with the email address we don't have.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Read the Nexus 5X forums - major lagging/freezing

    Posted
    vkalathil

    This is absolutely a beautiful piece of hardware and I really love the phone. However, wait till two weeks and it completely starts to lag and stall. Especially the camera is really bad. It will take a few seconds to start up, freeze, lose photos etc and the only way to get it to work again is to restart the phone. At this point I am restarting the phone almost every other day. The forums are really alive with complaints about the phone and Google is not taking any action. Below are two links to discussions on how bad things are. https://groups.google.com/a/googleproductforums.com/d/msgid/nexus/f11e8cf5-45c7-4e37-a862-94ac0f43288b%40googleproductforums.com https://productforums.google.com/forum/?utm_medium=email&utm_source=footer#!msg/nexus/VDpAhli9X3c/DS_64jabAwAJ

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Intuitive phone that doesn't break the bank

    Posted
    annie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My first smart phone. I chose this phone because I have a Google Nexus tablet and figured I'd have less of a learning curve, which proved to be true. I like the size, weight and feel of it. Takes good pictures, quick response and good display. I have only two minor complaints: 1)The fingerprint security feature is cool, but it does not work when your finger is too cold, too dry, not dry enough, not clean enough, etc. I finally disabled it out of frustration. 2) Because this phone is neither an IPhone nor a Samsung, it is difficult to find cases, chargers, accessories, etc. except on-line. Still, I really like the phone

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nexus as it is!

    Posted
    vahag1313

    Great product by Google and LG. Pick this if you want to use your phone with one hand, Nexus 6P is huge for medium sized hands. Pros: 1)It is Nexus(fast OTA updates and smooth software) 2)Takes great pictures (on par with IPhone 6S, even better in some areas) 3)Battery life, and "Rapid Charging" (better then average) 4)Performance is great 5)Display (lifelike colors, AMOLED screens are supersaturated ) Cons: 1)Storage (pick 32gb version if you keep all your data in your phone, I use cloud storage for some type of files) 2)Speaker (It's average, nothing special)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far so good

    Posted
    yepyep
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this phone on Black Friday. Love that its unblocked, which allowed me to look around for carriers. It is a bit larger than I thought it would be. Screen is very clear. I also thought it was a bit slippery, so I had to order a case from Google's website, which ended up working well. Photo quality is good and so far its LTE has worked well on cricket. Have not dropped it (thank goodness) so no review on durability. I had a Windows phone previously, and have had an iPhone Touch and Nexus7. I'm now glad to have an Android phone for the apps.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone easy to use

    Posted
    eagleclaw27
    • My Best Buy® Elite MemberElite Member

    Great phone and I love the size it is between the size of a iphone 6s and iphone 6splus. The phone is easy to use, the finger print scan on the back does take some getting used, kinda preffered it be on the front. No complains on the camera or video. Oh yeah the USB C charge is nice, but it is new technology so you will need to buy extra charger-here is a hint buy adapters so you can still use your old chargers.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent phone. get this over a blackberry priv

    Posted
    Ford12acing
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    same processor as blackberry priv, but with a lower resolution screen. this phone has the latest version of android (may require updates out of the box), and doesnt lag like the blackberry priv. nexus devices are the closest to pure android as they get, and google maintains the updates, not your carrier. finger print scanner runs perfectly as well. pros: timely android os and security updates fast processor, no lag cons: low storage (16gb and 32gb), no expandable memory.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    really laggy

    Posted
    kyhkyh
    • My Best Buy® MemberMember

    I bought this a few months ago, and used it as daily driver for about 3 months, and finally give up. This phone occasionally becomes really laggy (more than once per day), especially when I was trying to use the camera. The laggy is not just a little slow, it is kind like freeze for a few seconds (sometimes more than 5 seconds). A lot of people have this issue, and no solution yet. I finally bought a galaxy S6 about two weeks ago, and it is so much better. Faster, better battery life, better screen, better finger print scanner, and most import wireless charging.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing Phone.

    Posted
    Eddie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Got this phone on sale for $299 couldn't miss the opportunity. When I received it I was so excited packaging is beautiful and so is the device. The OS is smooth and I love Android 6.0 It's not so powerful which is the downside since I do a lot on my phone and It doesn't always handle it well but if you don't do a lot it'll be a good phone for you. I've gone through a bunch of phones, G2 S4 G4 S6 and 2014 Moto X but this one is my favorite so far and is the cheapest of them all at well the times that they were released. I love it

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Android Phone

    Posted
    Nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This phone is definitely one of the best "middle-class" cell phones. For the price, the speed is competitive with many flagship phones. The camera has excellent HDR quality and the phone receives updates as they are released. As an unlocked phone, most carriers are compatible. An absolute Best Buy!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Horrible battery life

    Posted
    Anthony

    At first this phone is great, works flawless, how ever i noticed the first day of use I noticed that the battery level of the phone drops unreasonably fast. And I was not even doing anything that would warrant such a drain. If by some means battery life does not matter to you then by all means purchase this phone. But you best believe I am returning this phone

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    I love it

    Posted
    JakeK
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This was the second Nexus 5x I have purchased. This is a great phone, especially at the $300 sale price. The fingerprint reader is fast and extremely useful. The camera is great, especially compared to my Nexus 4. Pure Marshmallow is clean and smooth, and quick and reliable updates make it worth every penny. I love my Nexus devices [4,7 (2012), and this]!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Battery Life and Perfomance Problems

    Posted
    William
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have had my 5X 32GB for 3 months now, and I have found that it gets hots and starts to lag when I use it for too long. The battery also has to be charged a couple of time a day (thankfully it has fast charge). I have had nothing but problems with my phone. I cannot recommend this phone for any reason.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Moderate improvement on Nexus 5

    Posted
    cpouls
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Previous to this phone I had the Nexus 5 for two years. After a cracked screen and significantly diminished battery I decided to upgrade. The 5X is very similar overall. It is a little larger than I would like but manageable. Most importantly, the battery lasts almost a full day with moderate use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Superb Phone

    Posted
    blammor
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love everything about this phone. Android seems to have surpassed Apple and the kicker is you have all these hardware companies competing with each other. There's a reason why a top-of-the-line iPhone is $600 vs. $400 (or less) for Android.

    I would recommend this to a friend