Customer Ratings & Reviews
- Model:
- 17Z90R-H.AAY8U1
- SKU:
- 6579393
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the gram 17" laptop's large screen size, its surprisingly light weight for a 17-inch model, and the responsive touchscreen. Positive feedback also highlights the long battery life and ample RAM, making it suitable for multitasking and demanding applications.
This summary was generated by AI based on customer reviews.
Poor quality for a new laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The number 5 key on keypad keeps popping off and does not work all the time when you pop back on. Poor quality right out of the box. Contacted tech support and they want me to send it in to California for repair. I will be without the use of it for 2 - 3 weeks.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Joseph. Thank you for informing us about the issue with the number 5 key on your LG Laptop model (17Z90R-H) keypad. We understand your concern about a key that doesn’t work consistently. We strive to provide reliable, high-quality products that exceed our customer's needs. As a troubleshooting step, you might want to check if there’s any debris or obstruction under the key that could be causing it to pop off. Sometimes, cleaning around the key area can help. For more help, visit https://www.lg.com/us/support/help-library/lg-laptop-troubleshooting-keyboard-key-coming-off--20153603337285. For further assistance, please send us a private message on Social Media @LGUSSupport with your purchase details and any additional information. Our team will work to explore alternative solutions and ensure you get the support you need. ^Juvy
- Pros mentioned:Battery life, Touchscreen
Preforms as Advertized.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Functional lightweight Laptop with good battery life and display. 1TB SSD and 16GB of RAM make this laptop an excellent otion for school.
I would recommend this to a friend - Pros mentioned:Screen size
Good to Go
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice graphics as well as perfect screen size for photos/text. Unfortunately, no CD/DVD included, but maybe later.
I would recommend this to a friend so disappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has trouble waking from sleep mode. The mouse symbol is visible on a black screen and only forcing it off brings it back. DO NOT BUY
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. I'm so sorry to hear that your LG laptop, 17Z90R-H.AAY8U1, is having trouble waking up from sleep mode. That must be really frustrating!
I can imagine how annoying it is to have the mouse symbol stuck on a black screen, and having to force it off just to get it to work again. I understand that this is causing you inconvenience and disappointment.
I want to assure you that we're here to help and appreciate your feedback. I'm going to look into this issue and see what we can do to resolve it for you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
