Customer Ratings & Reviews
- Model:
- 17Z90TL-H.AUB6U3
- SKU:
- 6615259
Rating by feature
- Battery Life
Rating 4.8 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.9 out of 5 stars
Customers are saying
Customers admire the LG Gram 17" Touch Screen Laptop for its portability and large screen size. The laptop's processor speed and battery life are also well-received, along with its lightweight design. Many users appreciate the overall performance and ample RAM.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
LG gram
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It offers user-friendly operation, and its touchscreen functionality, combined with its lightweight design, provides significant convenience.
I would recommend this to a friend - Pros mentioned:Processor speed
open to the new world
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, fast. Working to understand Pilot. Touch screen is nice- sometimes more than asked for. Learning process. I think its great
I would recommend this to a friend - Pros mentioned:Overall performance, Processor speed
lg laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great. love the design. good speed. i will recommend to others.
I would recommend this to a friend - Pros mentioned:Portability
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop to replace a Dell that has functioned without a single issue since the March 2020, but is bulky and was losing battery life. I was excited to buy this LG because the online reviews were great, its so lightweight, and would be great for working remotely. Unfortunately, there were compatibility issues with Microsoft RDP right off the bat. The factory display settings make it impossible to fully access certain screens in RDP without reducing my display size. The biggest issue, however, is the cursor. While typing (usually in Outlook, but it does happen across other programs once it has started), the cursor starts running across the screen. There is often no stopping it once it starts. It tends to "lock up" the entire laptop, which requires a reboot. While working remotely on one occasion, the problem was so bad that I was restarting every 5 minutes, and just could not use the laptop and had to log off before my work day was over. I did buy the Best Buy membership, and had support remote into my computer and re-set a bunch of settings. The issue is better, but not fixed. The cursor still takes off running, but after the "fix" I can usually stop the running by using the arrow keys to stop the cursor. This is not what I was hoping for when spending $1300 on a new laptop.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, LAURENR. Thank you for sharing your experience with us. We understand that the LG - gram 17" Touch Screen Laptop didn't meet your expectations regarding the RDP compatibility and cursor performance. Your feedback is important, and we understand your inquiry. To address the cursor movement, please ensure your touchpad drivers are up to date via the LG Update app and try adjusting the Pointer Speed in your Windows Mouse settings.
https://www.bestbuy.com/product/lg-gram-17-touch-screen-laptop-copilot-pc-intel-core-ultra-7-series-2-with-32gb-memory-1tb-ssd-obsidian-black/JJ8VPZW8XL
For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
- Pros mentioned:Screen size
Fast and light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the large screen. Does not weigh much so it is easy to carry. It’s very fast also.
I would recommend this to a friend - Pros mentioned:Processor speed
Amazing laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop speedy and everything above, the only problem YOU may face is that the keyboard needs a little force for typing, its a little workout for sure
I would recommend this to a friend - Pros mentioned:Processor speed
Great Laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Lightweight and fast. Highly recommend for work.
I would recommend this to a friend - Pros mentioned:Battery life, Portability
LG Gram Pc
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight, great graphics. It’s early, but the battery life seems good.
I would recommend this to a friend - Pros mentioned:Overall performance
review on new lap top from 72 year old lady.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for Christmas, I love it. I am still learning new things about it, but so far it is great. Thanks for asking. JD
I would recommend this to a friend - Pros mentioned:Processor speed
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and carried good speed clear view
I would recommend this to a friend - Pros mentioned:Processor speed
One of the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best computers I ever used. It's fast more than enough hard drive space. I would definitely recommend this computer.
I would recommend this to a friend - Pros mentioned:Portability
LG gram 17"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love how light weight it is and it serves my purposes wonderfully
I would recommend this to a friend - Pros mentioned:Overall performance
Portable gram
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful, light, easy setup and can handle multiple applications at once.
I would recommend this to a friend - Pros mentioned:Overall performance
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Does exactly what I want it to do. Tired of doing everything on my phone. Now I don't have to
I would recommend this to a friend - Pros mentioned:Overall performance
GOOD SO FAR
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's pretty good (one week today). Just having one problem of having to add Microsoft Money to the new computerso that I can transfer the history.
I would recommend this to a friend - Pros mentioned:Screen size
Amazing overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing work/personal laptop. Screen size what i expected. Touch screen is a plus.
I would recommend this to a friend - Pros mentioned:Portability
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, thin, lightweight, my wife and I love the touchscreen
I would recommend this to a friend - Pros mentioned:Processor speed
Laptop Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent speed and I love the thickness and weight.
I would recommend this to a friend - Pros mentioned:Overall performance
Yepp, do it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fingerprint magnet no microSD card reader are my only issues. The other issue I resolved which was removing the stickers when you open the clamshell. Awesome machine, especially when on sale.
I would recommend this to a friend - Pros mentioned:Portability
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely lightweight. Fits my needs for my business and personal. Highly recommend.
I would recommend this to a friend
