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Customer reviews

Rating 4.7 out of 5 stars with 198 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers admire the LG Gram 17" Touch Screen Laptop for its portability and large screen size. The laptop's processor speed and battery life are also well-received, along with its lightweight design. Many users appreciate the overall performance and ample RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 198 reviews
  • Rated 5 out of 5 stars

    Very light laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light laptop with great quality. It is worth it and was a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What it is and needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer, is fine, sales lady was great, the dude there should learn to not lie and try to take a sales away from another sales person by saying she was off the day I returned and she said she'd be there.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    My computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer stylish great sound speed and great

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    computer upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good screen, good graphics, some challenges transferring data

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the light weight on this laptop, it would be nicer if it’s 17” instead.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    File transfer disaster

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer is great, but the Geek Squad file transfer from my old computer was a bit of a disaster. Apparently my old computer was dropped and damaged. Been trying to get in touch with someone from Best Buy to see if they can fix it, but despite promises nobody gets back to me.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the service experience and file transfer process with your LG gram 17" Touch Screen Laptop. Your feedback is important, and we would like to ensure you have the support you need regarding your unit.
      https://www.bestbuy.com/product/lg-gram-17-touch-screen-laptop-copilot-pc-intel-core-ultra-7-series-2-with-32gb-memory-1tb-ssd-obsidian-black/JJ8VPZW8XL
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, slim,sleek.i am happy mith my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I made a good decision with this laptop. Since is the first time I used one, so it's a learning curve, but it's been les than a week and so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner at Sister Act Connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. I don't use it on a daily basis. This is my travel laptop. Traveling on Wednesday so it will be a good test.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only 1/2 way baf

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 1/2 of the screen comes on at times. Haven’t taken it back yet for Best Buy’s to look at it. Once it warms up a minute, it comes on full screen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG Gram Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new LG Gram touch screen laptop! It's so versatile and easy to navigate for everything I need it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. Color is vibrant. Streaming works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent lightweight laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast and lightweight but the battery doesn’t not last as long as my last laptop like I expected and it did it would. Otherwise it would have a 5 Star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg gram

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service I received great sales help too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trey was the best Geek squad guy ever. The computer had some issues and Best Buy replaced it with a new one. Awesome Service !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is doing good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wide screen and very light weighted computer, amazing speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a LG laptop. Although it was very expensive, it is worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome large laktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. My wife uses it everyday for school and home. Great touchscreen and enough memory to last a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a laptop before but love the ease of use. I can use the touch screen, the mouse or the touch pad for navigating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow a great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Geek squad was great help with set up and instructions

    I would recommend this to a friend