Customer Ratings & Reviews

The screen is awesome and it is a very quick load time. So far it is meeting all of my expectations

Awesome product. It's very lightweight and feature rich.

The laptop works great but does have some minor issues mostly driver related but does not affect overal performance. Just needs to be rebooted to resolve.

This unit is fast and the price isn't too bad. A little difficult getting used to a new system but sure it'll do what I need it to do.

This is an amazing computer. I wanted to use it for my egpu but it kept crashing. It just didn't work for me personally.

Computer is great so far!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Could stand more storage . Ota lightweight and large screen is grear.

I purchased this laptop in May 2025. Best laptop I've ever used so far. Light, fast, large screen and love the 10 key pad!!!

This is so nice it. It is so light just what I was looking for. I needed something that could handle all of the tabs that I need to work from everyday. It does a great job.

does everything i expected it to do. bright screen good contrast

Happy with this purchase. The touch pad is too large which gets touched with the side of hand when typing, and can be annoying.

Super fine designed and very light weight for a 17" screen laptop.

The LG Gram 17 laptop is a versatile machine, with a great combination of hardware and software. If you haven’t picked up a Gram laptop before, it is quite the shock. It is so light, you’ll wonder how it can be done. Especially this 17” model. It isn’t small, but the weight is very impressive. The 17” screen is gorgeous with a matte finish, easy to use in very bright rooms. The body is a nice dark color, and doesn’t attract fingerprints like I thought it might. It is just a beautiful laptop. There is a great selection of ports - thunderbolt 4, usb A, HDMI, and a headphone/microphone port. I really like the combination of thunderbolt usb type C connectors, and usb A. I still have some accessories that are usb A only, so this means I don’t need an extra adapter. I like the keyboard, and the trackpad is a generous size. I like that there is a fingerprint reader in the power button. This works for Windows Hello biometric login. While the cameras work well (and also can make use of the Copilot features like eye contact and centering you on the screen), it does lack IR face scanning for login. The LG Gram Link app works well. I’ve tested it with an Android (Google Pixel 9) and it works great. It should also work with iPhones. There are also some Copilot specific applications, which are novel but I don’t find a use for in my workflow. The Copilot app being available with the dedicated keyboard button is nice, though. I wasn’t sure about this at first, but if you find yourself using it enough, having it on the keyboard is a great time saving shortcut. The laptop is powerful with the Ultra 9 chip, and 32GB of memory. It runs large language models locally pretty well, this is great for my workflow. The onboard graphics are pretty good, too. Casual gaming is great with no hiccups - Hades 2 is really great to play on this great screen. Overall, I think the only thing I would change would be to add IR sensors for face unlock, but even that is overcome with the fingerprint reader. Fitting such a large screen in a light weight package is truly a feat. If you are looking for a large and portable laptop, you should definitely give this a try.

Satisfied. Delivery was fast. The unit was in great shape. Best buy store was highly recommended.

Will work for our uses, concerned about the long term use and support with LG.

Horrible service. Curbside was a horrible experince. The staff were rude. No manager available to speak to. Laptop is great. Hate that i bought it from best buy. Never again.

Within 3 months started having memory training issues, kept getting worse now doesn't work at all. 2 LG product ever purchased both failed early in the warranty period. Do not buy LG. If I could, I would have given it 0 stars.

If you are looking for a large productivity laptop that is still highly portable and lasts all day, look no further than the LG Gram laptop series. I have been very impressed with this laptop! First the weight. This 17" (yes, 17 inch diagonal) laptop weighs in at just 3lbs 2oz. That is incredibly light for this size. For comparison, I have a 1 year old 14" laptop that weighs just 2oz less than the LG Gram. 3 inches of additional screen size for just two ounces of weight. Amazing. At the same time, the chassis does not feel cheap or flexible. It feels well made and durable. It's also quite thin at about 23mm including the rubber feet. The graphics are nothing to get excited about. Everything looks good on the screen and motion is smooth. A simple gaming graphics test at 1080p averaged 140fps. It's also curious that LG decided to include 32GB of RAM which is great for gaming but overkill for a productivity laptop. Still, it will do very well for multimedia uses. The screen is beautiful and bright. Battery life is amazing for a 17" laptop. I streamed a 1080p video with the screen at full brightness and the battery lasted over 9 hours. I consider that to be really good. Recharging too approximately 2hrs.

Had to return defective item. Left side of screen was black on startup persistently. When I touched the keypad the screen brightened.

I as disappointed with some of the unremovable features but mostly I think the screen just wasn't bigger enough so I took it back and got a Dell All-in-One Desktop Computer.