Customers frequently mention the gram 17” Ultra lightweight Laptop's light weight as a major advantage. However, some customers have experienced issues with the touchpad moving the cursor unintentionally when their palm sweeps across it.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
Pros mentioned:
Ram, Speed, Weight
Rated 5 out of 5 stars
As a programmer, this thing is AWESOME!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
OMG! This thing is FAST! and LIGHT!
I'm a programmer, not a gamer. So don't take this as a review for gaming. Although it would probably not have an issue.
I upgraded from the 16.5 LG Gram purchased about 2 years ago, 16GB RAM, 1TB SSD. I thought that was fast. Until I got this. When compiling code, this thing doesn't even flinch. That extra 16GB RAM makes the difference.
The 2TB drive comes as 2 - 1TB partitions, which is ok, I guess. I use cloud based storage, so I sync to the 2nd partition. I assume you can reformat and make it 1 2TB partition, but then you might erase the pre-installed recovery part.
Weight. This thing is light. As light as the previous version. I got it because I have RA and can't carry anything heavy sometimes. And needed something light. I got this and was pleasantly surprised how light it was. Then I was scared to drop it, as my hands don't work like they used to. Well, after dropping it a few times, it didn't skip a beat. No moving parts! All flash and SSD. So no HDD heads to crash.
Very durable.
The screen on this one is matte finish, which is much nicer than the previous glossy finish. MUCH nicer.
Speakers? Well, it IS a laptop. Don't expect earth-shaking bass.
Runs Windows 11 flawlessly.
VERY fast boot time. We're talking seconds.
I have it connected to a Plugable Triple 4K docking hub and run 3 - 32" 4K Monitors at 60Hz.
Thunderbolt 4!
My Cons: I wish there was a charging port on each side. That's all.
Overall, I 100% recommend this laptop. The price is great and LG tosses out sales all the time.
I would recommend this to a friend
Pros mentioned:
Large screen, Lightweight, Ram
Rated 5 out of 5 stars
Quite Impressed
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I travel a lot, and I decided to upgrade. I got this for Christmas, and haven't missed a beat. It is fast, extremely light, large 17" monitor and able to handle all my multi-open programs. With 32gbs of ram, it doesn't bog down. So happy I switched, and did I mention it is very light!! Of course I did. Just Love It
I would recommend this to a friend
Rated 5 out of 5 stars
Fantastic little machine
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Battery life lasts 12+ hours with the right settings, so I can work all day from my recliner if so desired. 10-key was a must for me as an accountant. 32gb also was a must. Will definitely be buying for all my new staff (or the next generation of this model).
I also tried the OLED model but returned it. Battery life wasn't great and the touchpad was inaccurate. I don't have the same issues with this IPS model.
I would recommend this to a friend
Pros mentioned:
Large screen
Cons mentioned:
Fragile build
Rated 5 out of 5 stars
I love this laptop!!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm pretty impressed for certain. It's awfully pretty. It's fast. The screen is huge. It's not the best graphics but it's more than sufficient for just about anyone other than graphics minded uses. Tons of memory. I wouldn't get this if i was beating it up on a daily basis. It's a little fragile feeling. But honestly it's been a godsend to replace my desktop. The huge screen, options, and price are right on the money. I'd buy this again if i needed to. LG nailed it. Like i said, it's not a beater laptop. It's a high end laptop for someone who takes care of their s@#t. Not for the person who beats on their tech. I love it!
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
My new 17" LG Gram
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just got the LG Gram from BB. Shipped to me in 3 days. It is so fast. Use it for mobile business and virtual meetings. Video conference and sharing screen with graphics is very good. Handles several browser pages open simultaneously. This is not a gamers computer, but graphics are good. It is amazingly light. About the heft of a surface pro tablet, but much more powerful. 32 GB of Ram and 2T of storage is perfect for my business needs.
I would recommend this to a friend
Pros mentioned:
Speed, Weight
Rated 5 out of 5 stars
Great laptop!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very fast, light and delightful laptop! I'm glad I went with this laptop. Was going between Dell, HP and then stumbled upon this, which turned into a nice surprise.
I would recommend this to a friend
Pros mentioned:
Lightweight
Cons mentioned:
Touchpad issue
Rated 4 out of 5 stars
Good for the price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love how lightweight it is. Don’t love the keyboard. Its placement is awkward for me and the track pad is way too big. I constantly work with Adobe illustrator and photoshop have only seen it get bogged down a few times.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
Ordered online and delivered timely.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pleased with the speed of the processor. Enjoy having 2 Tbs of hard drive space. Not quite sure about battery life yet, since it has been on ac power and not subjected to battery power yet.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
No Nonsense Beast!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As a day trader I needed a super fast, lightweight, portable & dependable laptop with fantastic graphics. This checked off all of those and more! It is a data crunching beast that doesn't flinch while doing some really heavy lifting. It is great in my home office and doesn't skip a beat when traveling. I'm not a gamer and can't speak on that platform but for personal/business I do recommend it! It has already paid for itself many times over... literally.
I would recommend this to a friend
Pros mentioned:
Lightweight
Rated 5 out of 5 stars
Great LG gram 17" Laptop
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
17" and super light. Unbelievable how light compared to the one it replaced. Windows 11 runs great. From the time you hit the power button to the time your on your desktop is less than a minute. The picture is great and its super quiet. Lighted keyboard is great. The touch pad is sensitive but im getting used to it. The frame is completely plastic unlike my last one which im sure is why its so light. Set up was a breeze. Battery lasts forever.
I would recommend this to a friend
Cons mentioned:
Touchpad issue
Rated 5 out of 5 stars
LG Gram 17
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's thin, light, runs very quiet, but is a workhorse. The keyboard has great action, the screen is bright and sharp, and it has enough input options. The only thing I don't love is the touchpad. It's a little sensitive with gestures, but if you don't use them often it's no real hinderance. Overall, I'm extremely happy with this purchase.
I would recommend this to a friend
Brand response from LGAnswers
Posted .
We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any any issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
Pros mentioned:
Speed
Rated 5 out of 5 stars
LG Laptop - New Model
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This new laptop is great. It uses the new Windows 11, which is different from Windows 10. It takes getting used to the new program. It is a much faster laptop than my old one, of course.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
2022 LG 17" 32GB RAM-2TB NVMe SSD
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Better thn I hoped for. Sound is good and it is very fast.
I would recommend this to a friend
Rated 5 out of 5 stars
Best Laptop I've ever had
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Forget any other laptop brand's, this is by far the best computer I've ever owned.
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This LG Gram laptop is the best. I did a lot of research for a top of the line computer with everything I wanted to last for many many years & found perfection. Do not hesitste. Oh and it is "beautiful" too!
I would recommend this to a friend
Rated 4 out of 5 stars
Good, but need to tighten few things inside.
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have 2 of them for engineering with use of AutoCAD, only one problem so far - things get disconnected inside. Last month lost a sound - had to open and reconnect the card. Other than that - very good laptop for the price!
I would recommend this to a friend
Rated 5 out of 5 stars
Happy with my purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with this purchase. I use it as my work laptop so it is getting a lot of run time and it’s been great!
I would recommend this to a friend
Cons mentioned:
Touchpad issue
Rated 1 out of 5 stars
Touchpad cannot avoid palm touches
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The provided touchpad moves the cursor when my palm sweeps across it. This causes erasure of whatever typing has been done since the cursor was intentionally moved to start typing. The touchpad driver is a generic windows driver and all LG customer service can do is tell me to perform a factory reset. Wonderful computer destroyed because it cannot be configured to work with a touch typist. STAY AWAY
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We highly appreciate your honest feedback regarding your experience. We always try our best to give our clients the best service we can, therefore it's distressing for us to hear if you had a bad experience. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Jolly
Pros mentioned:
Lightweight
Rated 5 out of 5 stars
Laptop
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent machine, exceeding my expectations. Best Buy staff helped with my selection.
I would recommend this to a friend
Customer reviews from lg.com
User rating, 4.2 out of 5 stars with 47 reviews on lg.com.