The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Overall
Rated 5 out of 5 stars
Best out there
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love how light it is Love how light it is and the screen is great overall i think it a great laptop also consumer reports put this one and apple the same it gave both 90 which is amazing
I would recommend this to a friend
Pros mentioned:
Excellent price, Long battery life
Rated 5 out of 5 stars
Laptop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent price and very satisfied with the laptop. Lightweight and long lasting battery
I would recommend this to a friend
Rated 2 out of 5 stars
Issues with LG Gram
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good: lightweight and fast.
Bad: Lots of issues with it working properly and with downloaded apps working properly. In addition to spending 2 hours with the Geek Squad techs when I picked it up, I've had to endure 6 additional remote Geek Squad sessions (and the headphone output jack still doesn't function properly). This shouldn't happen with a high-end laptop that cost me $2K.
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, Patrick. Thank you for sharing your experience with the LG Laptop (17Z90SP-G) model. It’s great to hear that you find the laptop lightweight and fast, but we understand your concern about encountering multiple issues, especially with a premium device. We strive to provide high-quality products exceeding our customer's needs and expectations. For the headphone output jack problem, we recommend checking the audio settings and ensuring that the correct output device is selected. If the issue persists, it may require further technical support.
Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further in resolving these issues. Your satisfaction is important to us, and we appreciate your patience as we work to help you. ^Juvy
Pros mentioned:
Fast, Light
Rated 5 out of 5 stars
Best Buy Rocks!!!!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best laptop I've ever owned!!! I recommend always buying from Best buy! I have been a loyal customer for over a decade!
Laptop is insanely light and powerful you won't believe the mobility of this laptop ❤️ it runs all my cad working and slices stl files in the blink of an eye!
I would recommend this to a friend
Customer reviews from lg.com
User rating, 4.3 out of 5 stars with 3 reviews on lg.com.