Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,999.99

Customer reviews

Rating 4.3 out of 5 stars with 6 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Rated 5 out of 5 stars

    Best laptop I've ever seen and used

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truley amazing in every way. Super light but also super fast and uses a regular phone type usc type c charger. I've been working with pcs and laptops in the IT business since 1983 and I've never seen a better laptop. Nice job LG! I've never owned an LP product before either. Highly recommend this laptop for anyone that has to travel. Amazingly light!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The little train that could!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I'm very pleased with this laptop PC. Takes a little time to get used to. The OLED screen is exceptional, plenty of memory (32GB) and 2GB SSD. But at only 2lbs., you think you'll break it! But, so far, so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop I've ever owned !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there's a laptop is beautiful and easy to use! The depth the color on the screen is the best I've ever seen. It's fast! It's super slim, and the dual hard drives offer more hard drive space than you ever need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer. Minimum bloatware. Eat and fast set up and updates. Amazing performance for everyday use. Great battery life. Outstanding display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light. But I miss the apple trackpad. Trying to learn the new shortcuts takes too much time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty keyboard

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed with this LG Gram SuperSlim laptop. Loved it at first, very lightweight and slick. Worked fine for first 1-2 months. Then continuous keyboard problems. Brought it to BestBuy and there's nothing they can do other than mail it to LG (or I can mail it) and let LG work on it. Could take weeks. Also I haven't used much memory at all since buying it a few months ago and full battery lasts no more than 4 hours.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, William. We appreciate you sharing your experience with the LG Laptop (15Z90ST-G) model, and we understand your concern about dealing with keyboard issues and shorter-than-expected battery life after just a few months. We strive to provide reliable, high-quality products and ensure a smooth experience. For the keyboard problems, try these steps: Check for software updates – Go to Settings > Windows Update to ensure all drivers and firmware are up to date. You may visit this link for additional help: https://www.lg.com/us/support/help-library/lg-gram-lg-update-program-installation-guide--20153529289392. Run the Windows Keyboard Troubleshooter. Follow the prompts to Settings > Update & Security > Troubleshoot > Keyboard. Test in BIOS mode – Restart the laptop and press F2 repeatedly to enter BIOS. If the keyboard doesn’t respond properly, it may be a hardware issue requiring service. Lower screen brightness and turn off unused features like Bluetooth and keyboard backlighting for battery performance. Check battery health by running LG's Control Center or typing powercfg /battery report in Command Prompt. Close background apps that may be draining power unnecessarily. We’d love to assist you further. Please send us a private message on social media @LGUSSupport, and we’ll be happy to explore solutions for you. We appreciate your patience and hope to get this resolved quickly! ^Juvy LG

  • Customer reviews from lg.com

    User rating, 3.3 out of 5 stars with 4 reviews on lg.com.

    See all lg.com reviews
    lg.com
Sponsored