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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 8 am
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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4 out of 5 stars with 118 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.0 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are positive about the K51 32GB's camera, price, and ease of use. They appreciate the good quality of the camera, especially the dual front and back capability. Many customers also find the phone to be reasonably priced and easy to use. However, some customers have expressed concerns about the availability of screen protectors for the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 118 reviews
  • Rated 1 out of 5 stars

    Unable to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was fully charged as I was talking, it totally went off without coming on anymore.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that your unit did not work properly. Please contact LG Customer Support by
      direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). You can also call us at 800-243-0000. Please provide your contact information, model/serial numbers of the TV and date of purchase, and we will be happy to assist you.^Venette LG

  • Pros mentioned:
    Good camera, Price

    Rated 4 out of 5 stars

    Good Solid Mobile for the Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG K51 32GB unlocked is a decent hard-working mobile phone with an affordable price point. Feels nice in the hand and is relatively easy to navigate. My only issue is the 'swipe' function: tricky when wanting to exit emails. At setup, I initiated a password lock but that was a hassle and when I deleted that action, the 'swipe' function improved. Not sure if there is any correlation here. Camera is very good especially with double front/back capability. Charging is fast. Screen is OK for the price, so is the specs. For me, I was wanting a much better mobile than my old one which was 6 years old and dated technology. I definitely got a better mobile with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Good camera, Price

    Rated 5 out of 5 stars

    Why spend more

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm pretty impressed. For the price of this phone compared to the top of the line phones in the 1000$ range I just can't see spending that much when this phone can do everything i need. Feels like a much more expensive phone. I have a lot of apps installed and it still runs fast. Awesome camera. I haven't had the phone long but no complaints yet

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    A Definite improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A definite upgrade from my previous LG K371 phone. Much more complicated, and in my eyes, harder to learn. The built-in help is no help. But after playing around with it, I've been able to get most of what I need to do, accomplished. One source of irritation is in the "Messaging's" Text field - it appears to emulate the old "ONE LINE SEEN" mode. So its hard to edit and to fix misspellings. On the flip side, the auto suggestions feature seems to be useful. All in all, I'm impressed by the larger screen, the longer life battery, and the ease at which, once you figure it out, of operation. Unfortunately, the store assistant wasn't too familiar with the LG phone. Transferring data from the old phone to the new had to wait until I could figure out how to do it, myself.

    I would recommend this to a friend
  • Pros mentioned:
    Good camera, Price

    Rated 5 out of 5 stars

    Great value priced phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had to replace my cell phone and was looking for a reasonably priced phone. I purchased a new LG-K51 after discussing my needs with the salesperson at Best Buy. He listened to what I wanted and showed me what he thought were the best phones in my price range. I've had my phone for a short time but I'm pretty happy with my choice because it serves my purposes very well. To my delight, it has a pretty decent camera as well.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Easy to Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very easy to use. The set up took a little time, but after the initial set up it was a cinch.

    I would recommend this to a friend
  • Cons mentioned:
    Brand

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a phone for a tween that could replace a dysfunctional moto g6. Glad I found this one when I did because it was much larger and easier to handle. Saddened that LG is going to stop making phones and stop support but we’re satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Good camera
    Cons mentioned:
    Nfc

    Rated 4 out of 5 stars

    lg k51

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice phone good camera but no NFC connections sleek

    I would recommend this to a friend
  • Pros mentioned:
    Good camera

    Rated 5 out of 5 stars

    Great battery, excellent phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a light phone user, and I can make one charge on this phone last about ten days (primarily texting, a few small phone calls, maybe taking a few photos, rarely have wifi/data on). The camera is great and I love the customization I can make with this phone. This is my second LG phone and it's probably better than my two most recent Samsung phones - I may stick with LG from now on. I have Verizon Prepaid with this phone and it's working well. I chose an unlocked phone for the potential to use it abroad when I travel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG K51

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new phone, and could not find the another LG G series at a decent price, so gave this a shot. So far, so good. Literally almost no difference between this phone and the G series that I can see. The only real downside is that it's a but large, but I just don't carry it in my pocket too much and I'm good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    replacement phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son's girlfriend broke her phone and needed a good replacement without breaking the bank or having to buy the newest and greatest. I suggested this phone for her and she is happy with it and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Not very happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is good for the price it will chose a different phone the next time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Good camera, Price

    Rated 5 out of 5 stars

    Excelle excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cell phone, very good price, very easy to use, excellent photos images...

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Awesome price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unlocked phone. Easy to use and at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Good camera, Speed

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my mom and she cannot get enough of it. She loves the camera, speed, and design

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    Phones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone had it for 9 months but cracked the screen it's over all a good phone

    I would recommend this to a friend
  • Pros mentioned:
    Good camera, Price

    Rated 5 out of 5 stars

    LG phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! Happy I made the choice. Great picture quality and good price

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    My new phone!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! It is so easy to use, takes incredible photos! I am not one who is technically savvy, and with this phone, I don't need to be!! It's so easy!! I have not had one problem with this phone! Would definitely recommend it!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for a reasonable price. Definitely recommend for those who don't have much to spend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Lg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Twice in the short time I've had this phone the screen has gone completely black and won't turn back on for hours. The first time was the third day or so I had it. It'll be charged and hasn't received damage so I'm not sure why it does that. Otherwise pretty decent phone. Good audio quality and battery life is decent

    I would recommend this to a friend
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