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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4 out of 5 stars with 118 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.0 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are positive about the K51 32GB's camera, price, and ease of use. They appreciate the good quality of the camera, especially the dual front and back capability. Many customers also find the phone to be reasonably priced and easy to use. However, some customers have expressed concerns about the availability of screen protectors for the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 118 reviews
  • Rated 5 out of 5 stars

    I'm a happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom is an elderly person and she has no problem using phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad about all your products..and service I m so happy we have best buy near by me.. Thanks and thank you for your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service response. No pressure on buying more expensive phone. All good. Although need to stock protective cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase. Helpful staff. Good social distancing procedure. Easy chevk out at the electonics counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product at this price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    value for money, great product, would recommend to anyone looking for a value for money product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG-k51 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is not high quality. Fingerprint sensor doesn't work very well. Battery life is good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    lg k51

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome phone very reliable. have had very few issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG PHONE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was a gift the recipient really likes the phone it replaced a broken phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Can't imagine having to pay more for such great performance. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it's the best I have ever had...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Toy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new LG is awesome and sleek. Apps were easy to down load, to many features to count.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the greatest for it's price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty good phone when it's brand new after 2 weeks I had it it becomes slow

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ....My Family are happy with this.................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a gift, it’s perfect for the price would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good budget phone.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Descent phone for it's price. Might buy again on a budget.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy any LG phone again. The phone completely shuts down in five days. When it was replaced, the replacement did the same thing in just three days. The worst part is that, I had a very bad customer experience with Best Buy.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Nice big screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom because of the big screen and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very satisfied with my LG phone I bought from yall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a good condition phone and it looks very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for my kiddos and very cheap. Definitely recommend

    I would recommend this to a friend
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