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Customer Ratings & Reviews

Your price for this item is $109.99

Customer reviews

Rating 4.3 out of 5 stars with 586 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the K8 2018 phone for its affordability, user-friendly interface, and decent camera quality. While some users have concerns about the phone's battery life, small screen size, and limited storage capacity, many find that the phone's performance and usability outweigh these drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 586 reviews
  • Rated 1 out of 5 stars

    Terrible phone. LG is garbage.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone feels so cheap and so garbage. The LG software version of Android is terrible, I would rather buy the Nokia brand because at least Nokia offers pure android experience. This phone does not have LTE+ and does not have wireless AC. Overall terrible phone even at 100 dollar price budget point.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear the unit did not meet your needs/expectation. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Daphane LG

  • Rated 2 out of 5 stars

    not a good buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    low quality, not good build, not recommendable to buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The phone does not work period.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever attempt to make call can only reach India and am told that's the only country in which it works. Get voice mails from there and hear their conversations . Best Buy should be giving a refund but instead are making excuses.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It sounds like we'll need to walk through some troubleshooting for your mobile device. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP LG

  • Rated 1 out of 5 stars

    Terrible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this phone for an emergency replacement but it broke the second day! Barely fumbled and bumped this phone and the screen shattered!!!! Should have checked online reviews. I'm not the only one who this happened to!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, thank you for the feedback! I hate to see that you are having this issue with the phone you purchased. Please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport if there is anything we can assist you with. ^EJ LG

  • Rated 1 out of 5 stars

    Doesn’t work in Colombia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this unlocked phone to a friend in Cali, Colombia after the Bestbuy salesman assured me it would work there. It doesn’t—neither Movistar nor Claro can open the bands. A total waste of money.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear your K8 did not meet your expectations. This phone is designed for use within the US. We cannot guarantee compatibility overseas. ^CP LG

  • Rated 1 out of 5 stars

    Cell phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an okay phone, the screen too sensitive and it will break easily. Went to the store twice to get a replacement which is a process. Easy to use and well as a backup phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OpenBox Phone is not working

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two days ago I bought OpenBox LG-K8 2018 phone, phone setup failed . Error: This device was reset. To continue sign in with a google account that was previously synched in this device”

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT HAPPY...REDUCED AND I NEED A CREDIT TO MY ACCT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT HAPPY...JUST SAW THIS REDUCED ALMOST HALF...I WANT A CREDIT AS THIS WAS AN OLD MODEL...I SHOULD HAVE BEEN TOLD...PLEASE CREDIT THE DIFFERENCE BACK TO MY CARD. THANK YOU.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with Verizon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this phone was compatible with Verizon and it isn't!! This was a Christmas present for my daughter and now I have nothing. So angry!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t connect to internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for a friend as a gift but unfortunately they can’t use an internet with that. Just a waste of money...

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, thank you for the feedback! I hate to see that you are having this issue with the phone you purchased. Please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport if there is anything we can assist you with. ^EJ LG

  • Rated 1 out of 5 stars

    Speaker stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 months speaker started to failed. I gave this as a gift but it is not lasting properly at least 6 months :(

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I hate to hear that your speaker on your phone has started to malfunction after only 6 months. I appreciate your feedback. I would love to take a look into your case to see if we can help you find a solution. If we can assist you, please feel free to reach out to us via phone at 1-800-243-0000 or online with our Facebook page https://www.facebook.com/LGUSSupport or Twitter feed @LGUSSupport. I look forward to hearing from you. Thank you! ^BH LG

  • Rated 1 out of 5 stars

    Dissatisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the best buy employees that the phone worked with sprint and itbwas just a big lie now I am stuck with this phone.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Best Buy lists the K8 as Compatible with GSM carriers, including AT&T and T-Mobile. It is also compatible with GSM SIM Kits, including Cricket Wireless, Tracfone, Net10, H2O, AT&T Prepaid and Simple Mobile. ^CP LG

  • Rated 1 out of 5 stars

    The phone was too expensive compared to competitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was too expensive compared to competitors. Their open box stipulations were not highly visible in the online verbiage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought phone for my mother ,poor phone over all...cheaper phones come more equipped, missing the simplest of features for everyday use.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to see the K8 did not meet your expectations. If you're in need of some guidance with using your mobile phone, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP LG

  • Rated 1 out of 5 stars

    Phone was defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this phone all the way to Central America only to find out that it didn't work. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that your phone does not work. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP LG

  • Rated 1 out of 5 stars

    Poor performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this phone i want my iphone that i just ordered

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work with Verizon, says 4g phone but really a 3g.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vad 3 weeks and not working spend my money in trash

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone crap out within 2 days and the phone feel really cheap.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to see you are having an issue with your phone after using it for 2 days. We would be happy to look into the problems you are experiencing. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Phone - att visual voice requires workaround

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use unlocked phones I pay for - on ATT - and this phone is GREAT. 140$ and it does everything I need perfectly. ATT visual voicemail is "not compatible" with this phone. Work around: Google "ATT visual voicemail APK" and you can manually load their application file to the phone - and it worked! Att reported "something is amiss" when I logged in, but it took hold and works fine anyway. Your welcome.

    I would recommend this to a friend