Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $60.99
Clearance
The comparable value price is $259.99

Customer reviews

Rating 4.5 out of 5 stars with 6780 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the NeoChef 2.0's size, ease of use, and heating speed. Many appreciate its quiet operation and the overall performance. However, some users have reported issues with the door's opening mechanism and the durability of the buttons. A few customers also expressed concerns regarding the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 6,780 reviews
  • Rated 5 out of 5 stars

    This is the microwave for you!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this microwave, really high quality features. Even the tones are soothing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Defective after 13 months

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The music that it plays when the food is ready took a little while to get used to. But, it cooks microwave popcorn almost perfectly!! 13 months after we brought it home, it started making “growling” noises when we hit start. We removed the glass plate and the turntable ring, and the knob that moves the turntable ring looks slightly melted. We haven’t “cooked” anything longer than 10 minutes, so I’m not sure why it has melted. But, it worries me,

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit was damaged. This is not the quality we expect from our products.
      Understandably frustrating and disappointing. We are continuously working to improve the quality of
      our products and anticipate market demands that drive customer satisfaction. Hopefully, you replaced it
      with another LG TV or you will consider LG for your future product needs. If you ever have any
      questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on
      Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call
      800.243.0000. We apologize for any inconvenience this caused.^Venette LG

  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Door opener broken 2nd time

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased in March 20 and it was replaced under warranty because of the broken plastic for the push button to open the door . Now I m out of warranty and same issue happened. I contacted the Support to see how I can fix this issue. After wasting 3 days the customer support tells me I m out of warranty which I of course knew. I wish they could just tell us a easier way how to replace it,

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      You can purchase replacement parts by searching for the model # on www.encompass.com. ^Jennifer LG

  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my mother. So far so good she loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Microwave, Arrived Damaged

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived damaged so the button panel does not sit flush with the microwave or really connect correctly at all. I didn't realize the return window was only 15 days... Redoing our kitchen and was not able to get the microwave installed until after the return window so we are now stuck with this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Microwave!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this microwave! Looks fantastic and matched my new LG Range. Works fast and love the pull out fan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG will make it RIGHT.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice microwave! The button mechanism did break on me, however, LG had wonderful customer service and sent me a check so I could buy the microwave AGAIN! (I liked it that much, I bought it again!).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what the family needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far/so good… So far/so good… So far/so good… So far/so good… Definitely two thumbs up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dope! Works perfect, loud door but thats fine. Sensor cook works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would definitely recommend this for purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goodness

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is just what I would expect from a microwave. I love the interior, it is so easy to keep clean. I would recommend this microwave to anyone. It looks nice sitting on my cabinet. It cooks like a microwave should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent looking and functioning microwave. Love the Lg brand and Geeksquad warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabtastic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed.. perfect size and the functions I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful microwave. It’s like it can almost talk with all the whistles and sounds. I love this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good microwave, has very nice features, has enough power to cook whatever you need and was a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, it is replacing our old one. Cooking time is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thrilled with the quality and highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave is working great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG microwave is daily, functioning above our expectations, and the turn-table keeps the foods heated evenly throughout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful microwave with good power, anyone would be happy. And it is very stylish with good features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, super fast. Hope last as long as my last 10 years.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for taking the time to leave us this 5-star review. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, and we'll be happy to assist. ^James. LG