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Customer Ratings & Reviews

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The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 170 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the PuriCare 818's air quality and quiet operation, with many praising its ease of use and effective fan. While some find the size and weight to be substantial, positive feedback also highlights the purifier's sleek design and the helpfulness of its app. The performance is generally well-received, although the cost of replacement filters is a recurring concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 170 reviews
  • Pros mentioned:
    Air quality, Design, Noise level

    Rated 5 out of 5 stars

    Excellent Air Purifyer - Quiet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the air fresh and clean - run all the time and the oscillating mode kept air pure and fresh in several rooms in an adjacent large area (living, kitchen and enclosed patio). Filter seems to last long since we have not had to change since December (sure it is due to change soon)> Very quiet with is a nice thing about it. Nice design as well.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    LG Electronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG Purifier works great. It’s very quiet and the setup was very easy. I can tell the difference in my bedroom since I started using it. I will definitely order another one for my home.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    No-brainer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely nice. Futuristic looking, relatively quiet, oscillating, effective, informative display. Bought two of these when the wildfire smoke from Canada was making the air quality dangerous where I live. They got delivered quickly and were easy to set up. They seemed to make a significant difference in my house quickly. A few weeks later the smoke was here again and this time I felt more prepared already having these devices in my home.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Fancy fan, good air purifier.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure about the air filtering, I guess there weren't a lot of contaminants in my home, but I like how versatile this product is as a fan. It is a little heavy but I guess it's not a real problem. I like how it looks, and if it purify the air so we can breath better, is a plus. Somewhat expensive though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Built like a tank!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is absolutely crazy on this thing! Its very premium and well made. Comes with a 1 year parts and labor warranty but, 10 year warranty on the motor! LG has faith this unit is going to last a long time. The sound is very acceptable and much more quieter compared to the Dyson TP09. I had to return that Dyson because of a loud piercing noise it made. Very common apparently with their TP/PH models line up. I recommend staying away from them as a lot of people have had issues with them. As for the LG, its great overall! Very simple to use and effective. The app could use improvement with setup the first time. It can be finicky getting it connected. Once done thougn it is smooth sailing.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Air Purifier LG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I was really skeptical how it would work but after a few weeks there is no doubt that it is a great product, the design is quite modern and sleek and the best part is super quiet

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    So good I bought a second one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter works like a charm. My wife and I had issues with cookinh odors from our first floor lingering upstairs. Our suspicions were confirmed with the PM level monitoring. I hooked this up and it clears the air in roughly 15 minutes or so. I ended up buying a second one for the dusty basement. There is now significantly less dust in the carpet and on my electronics. I also own an LG TV and washing machine, so this fit right into my ThinQ ecosystem. I absolutely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Design

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing works great and looks cool moves alot of air keeps the smoke away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely amazing and worth every last dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best purchase that I made in a very long time. Absolutely an amazing product. All of the features are awesome once you learn and understand how to use them. You can turn the screen on the Roth adjust the brightness the filter through the app. Will let you know how much life is remaining. The app did take once or twice to fully get set up, but it does work perfectly fine! The beige color combo was actually quite nice. Highly highly highly recommend this item. Yes it’s super crazy expensive I got it for only $300. If you can get it in that price range it’s definitely worth it anything above still may be worth it depending on your use. I use it for sleeping in a room with the door shut. Always a very dusty environment from comforters and everything so this will definitely help replacing the filter once per year is not terrible. Great product support super easy to put together virtually no set up.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Your many positive comments are really appreciated and thank you for taking time out to make them. Your comments have been shared with our entire team. When we hear from happy customers, we spread the positivity around! It gives us much pleasure to know that you've chosen us for your cooling needs. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG

  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    Great air cleaner/fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps immensely with congestion overnight with minimal noise.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 4 out of 5 stars

    Like the looks and features, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice looking unit and does a fair job. I like the feature of different choices on how you want the return air to come out. I also like its rotation and the remote control to turn to turbo when cat enters litter box. But with a sick cat, I decided to buy another brand and found it to be more effective with odor. It actually senses the odor and turns itself up automatically. And it was much cheaper unit.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Wow wow wow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever!!! Nice cool air and the quality of the air that you can feel is indescribable. I suffer from allergies and this has helped SO MUCH! We have it hooked up to our google and it is voice controlled too!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Your many positive comments are really appreciated and thank you for taking time out to make them. Your comments have been shared with our entire team. When we hear from happy customers, we spread the positivity around! It gives us much pleasure to know that you've chosen us for your cooling needs. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG

  • Cons mentioned:
    Price
    Best Buy Employee

    Rated 4 out of 5 stars

    overpriced but cool

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price is wild but it works really great and has neat features to customize it. I have three cats in an apartment so I clean daily and this really freshens up the air. also it’s 10 times bigger than you think it is, the box was as tall as me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best home appliance for me ever:)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ve been using other luxurious brands air purifier too, and it has been a year I purchased this one, and now I review for real experience. My perspect is this one has not evaluated nor popular, but it beats others for me. I do like their function of diffuser; the most quite yet efficient enough to circulation and purification. I recommended to my brother for his marriage prep. Even when it is on deal, it could be more affordable than others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not cheap but very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Much better than my Dyson that I have. Get it if you have the chance.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best purifier I have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new purifier!!! Very silent and give me an information about the air I’m breathing; we have 5 fur babies and this helps a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 4 out of 5 stars

    Get some healthy air

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my kids' bedroom. It's way too powerful for the room right now but it will be great in the next bigger room. Gets the air healthier.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this item! Cleans air pretty well and pairs nicely with my last gen leg purifier

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Design
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Wonderful air purifier, questionable styling

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG PuriCare Tower definitely looks and feels futuristic, with its obelisk design, bold LED display, center vane wedge and filter intake grill. But depending on your home decor it’s large enough to really stand out at around 4’ tall and that may not be a good thing as it’s design aesthetics may not age well. That said the unit itself does an excellent job of nearly silently purifying your air up to 818 sq ft and has a ton of other neat features that separates it from competitors. First things first, make sure to remove all the wrapping and vinyl on the unit before use, particularly on the filter in the bottom housing which is attached by magnets. The filter is wrapped in plastic so it obviously it will not function well if the plastic is not removed. There’s a little tag that tells you to remove the wrapper, and both the quick start and manual also mention it. I wouldn’t call this tower a fan really, even at max 10 speed you will feel some breeze but at the cost of a lot of noise. I would say it is more of an air circulator. Sitting 15 feet away I do feel some air circulation but I wouldn’t call it a breeze. One of the best feature of the PuriCare is that it oscillated and has a range of 45 degrees to 140. This is easily controlled via Remote. The remote is small and has a textured metal feel and it is magnetized and can stick to the back of the PuriCare tower on the back side which is pretty neat. I set to Auto (speed 5) and oscillate to 90 degrees and let it run constantly. You can also set timers to have the unit turn off. Auto also enables the UV bacteria killing feature. Settings like Turbo and 10 are definitely too loud but 5 is silent. You want to save those high speed settings for maybe kid or pet accidents; or bad cooking to get rid of the odors. You can also control this unit using LG’s thinQ app that gives similar functionality as the remote. Also there is a larger support base that is recommended so the unit doesn’t tip over, just line up the | lines on the support and from of the unit to lock it in. Overall I’m very happy with the PuriCare Tower but I would definitely classify it as an air purifier more than a fan, as it is super loud when set to speeds high enough for meaningful breeze. My main concern is how this unit will look in your home 5-10 years from now. I try to furnish my home with more traditional rather than contemporary stylings and this is definitely very futuristic looking.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to share your detailed product experience feedback. ^Jennifer LG

  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    LG Air Purifier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it. I brought 2 of them in less than a week. Excellent product.

    I would recommend this to a friend
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