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Customer Ratings & Reviews

LG - SideKick 1.0 Cu. Ft. 6-Cycle High-Efficiency Pedestal Washer - Black stainless steel-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 373 reviews

97%
would recommend to a friend

Pros

Cons

  • I didn't find the connection kit until after several trips to the hardware store and many bad wishes to Samsung because of the difficulty in finding a way to hook up 2 washers to 1 hot and cold faucet.Doco
    See all reviews that mention set up as a con

Customer ratings & reviews

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Page 1, showing1-20 of 59 Reviews
  • Rating: 4 out of 5 stars

    So far loving it

    Posted
    daisydil
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We purchased this as part of a complete set washer, dryer, storage pedestal and this sidekick after our previous machine (GE) died at only 3 years old and repair parts were back ordered for at least 3 weeks so we did not spend a lot of time researching like we usually would for this type of purchase and so far we do not regret it at all. I love that I can toss a small load in while still getting the rest of the laundry done in the larger machine. Pros 1. Small loads have their own machine now so laundry is done in half the time and no more waiting to build up enough laundry for a large load 2. The settings choices are perfect for the types of loads I run in it so far 3. Loads run through within 47 minutes some settings are faster 4. Fabric softener reminder chime 5. Nice loud chime when cycle is done Cons 1. Limited settings, which has worked for us so far but who knows in the future. It would be nice to be able to adjust water temperature. 2. Buttons are low so little fingers are constantly turning machine on, thankfully you can lock the rest of the panel just not the power button 3. No fabric softener dispenser or detergent dispenser you need to manually add the fabric softener when the machine chimes about 13 minutes before the end of the cycle and be aware of where you add detergent so you don’t wind up with extra soapy clothes. 4. Took about 4 empty cycles to get a very strong chemical/oil smell out of machine before I could actually use it to wash clothes. 5. Low to the ground so it is a bit of bending and digging to get washed clothes out especially little items like baby socks Overall we would purchase again and find it was worth the money for us and our life styles. The two things I would change about it if I could would be detergent and fabric softener dispensers in the machine and the ability to adjust water temperature.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Happy with Product, Best Buy Policies Not So Much

    Posted
    2Tuscans
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    It took three tries before we got this Pedestal Washer installed. On the second round, the Sidekick arrived damaged and was returned to the store. I was not happy about not being able to get things moving on a new delivery date until the damaged item had been returned to the store and checked in that night (Friday night, so probably Monday before a new delivery would be scheduled). Thinking outside the box, I went into the store and bought another Sidekick and instructed Best Buy to simply mark the damaged one as returned. The Sidekick was installed uneventfully, but the damaged one that was returned was not accounted for as returned. So, I was billed for two Sidekicks. Reaching Best Buy by phone had repeatedly proved to be a massively frustrating experience, so I, again, went into the store to deal with the problem. After repeatedly confirming that I didn't actually have two Sidekicks at my house, the Customer Service person took care of the return. Eventually, the duplicate charge was reversed off of my Best Buy credit card. To sum up, we really like the LG appliances we bought, but when things don't go according to plan, Best Buy policies seem to make the problem worse, rather than better. All I got was repetitions of policy, rather than dealing with the problem I presented -- I didn't want the weekend to pass before our new (third) deliver date could be scheduled.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall, good

    Posted
    PaulJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I purchased an open-box sidekick in fair condition. I've used the sidekick a few times. Installation was relatively simple. Moving the sidekick and placing the washer over it was a P.I.T.A. The washer needs to be screwed down onto the sidekick to prevent the washer from vibrating during a wash cycle. I wish there was more vibration dampening on the four top corners of the sidekick where the washer's feet rest. The washer vibration is still loud and harsh even after the screws are placed to secure the washer to the sidekick. But this isn't an issue with the sidekick itself. I ran into some issues with the sidekick's setting buttons. I have to wait a minute before I can select the "handwash" setting, which requires a few button presses. This isn't normal, but although an inconvenience, it's not serious enough for me to take back to Best Buy. I purchased the three-year geek squad warranty so I hope I don't encounter any other issues. So far, I'm satisfied with the sidekick. The operation is quiet and it works very well for what I bought it for--to wash socks and active wear every week.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Wish I had bought this when I had younger kids

    Posted
    Kinbell
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I like being able to wash a couple of delicates while I’m doing the rest of the laundry. The only drawback is that sometimes I forget to put the fabric softener in and the delicates that I usually wash are meant to be air dried so I have to toss the delicates in dryer with dryer sheet for a few minutes. Extra step. The fabric softener issue (having to add the softener in the middle of the load) is the reason for 4 instead 5 stars. Another thing to consider is that the shortest cycle is 40 minutes. Hasn’t been a problem for me as I run two short washes in the big washer anyway so that takes more than 40 minutes. All in all, has been good this summer as the kids are home from college and there is extra laundry

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice small washer

    Posted
    SMSM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    1) As front loaders do not let u add a garment easily during a cycle. And if u really need something washed..urgently right after, this washer is good. 2) Kitchen towels, kids chlorinated swim clothes....Small loads that you don’t want to mix in your regular washer load (or)loads that get stinky if not washed right away..can be washed easily in this. 3) descent capacity, be careful not to overfill. 4) The front loader is energy efficient... not so much the pedestal washer though 5) child lock control is nice for moms 6) use the little detergent cup to prevent excessive suds. 7) I like to leave it open to dry, but that means pulling it out all the way, then raising the lid.. can be space occupying for tiny laundry spaces

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good quality machine

    Posted
    Johnson
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Bought the LG washer with pedestal washer. The machines look good and function without any issues. The machine is very quite and have high quality. The installer all the packing material and keep the laundry room clean. However, the machine was not leveled that caused the machine vibrating when spinning. They also took away a tiny detergent measuring device for the pedestal washer. Called the sales representative who promised to send me one but I never received the device.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good, but not necessary

    Posted
    Lanolin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This works well, but I am not using it as much as I thought I would. It is great for delicates so I end up using it for that. The regular washer is so great and only uses the minimum amount of water needed so I don't find it necessary to do small loads in the sideKick, I just use the regular washer. So, I don't think it's completely necessary to get the sidekick, but it is nice for delicate items.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Perfect for smaller loads!

    Posted
    Momof5
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    So grateful to have this second machine for an urgent item or a smaller load. Also great for the sweater that needs "hand washing" in its own separate load. Have often had both machines running at once which is fabulous! Would give it a 5 except that there does not seem to be any way to turn off all the chimes and signals and I would rather not hear them.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Little Washer

    Posted
    Gator
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I loves everything about the little unit with one exception; you cant use bleach. I planned on using it the other day to wash white socks but read the instructions and bleach is prohibited. Other than that, we really like it. It alos has decent capacity for a separate washer.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice little washer

    Posted
    WashinFan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I like the little washer and the job it does . It is great for small jobs such as swim suits or spots jerseys. It is also great for delicates such as bras or compression stockings. I like that I can use it at the same time as the large washer. The only thing I would change is to give it a hot wash cycle option.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Almost everything you need

    Posted
    SexyLadyL
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I think my little LG Sidekick is great except for 1 thing... you can't add fabric softener to it, at least not that I've found. I DO find it ideal for being able to wash 1 large load in my LG washer and a smaller load in my cute little Sidekick! Double your productivity!! It's really great!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Washer

    Posted
    CJSC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is a great item as I can do two loads at the same time. I can be running whites in the large washer while I do some delicates in this washer. My only complaint is the slow spin speed in the delicate cycle. I would like to be able to choose a faster spin speed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great, but needs WiFi connectivity.

    Posted
    BigErn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This thing is awesome. Speeds up washing. So cool to do smaller loads with the main washer doing the bigger loads. But, it needs WiFi connectivity. My main washer & dryer have that and it spoils you. Wish the sidekick also had WiFi.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    My Baby Washer

    Posted
    GATS1725
    • Verified PurchaserVerified Purchase

    I am really happy with my LG Side Kick....what a terrific idea and handy little machine...it is just perfect for our lifestyle and needs. It is easy to use and I love the little reminder beeps when you can pause the cycle to add your fabric softener...bravo LG...I am a happy customer

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Small but useful

    Posted
    Howru
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    It is small but its far better than having another pedestal drawer that is pretty useless for me. Ive been using it a lot more than i thought to wash kitchen towels, delicates, dog stuff, etc etc. So im happy with it. 4 star is cuz i do wish it was a bit bigger.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Buy!

    Posted
    Monica
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I don't have a ton of white clothes so this washer is great for the small load. Also, all your delicate clothes (I have a lot of lace) come out without any damage. You can do two loads at the same time which is perfect for me!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Convenient small washer

    Posted
    Sidekick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Convenient t for 3-4 items to wash. Wash time is longer than I expected, no speed wash option for sidekick, no soap dispenser either?:( Overall its a decent small washer, quiet and good option for a stained shirt, blouse or pants in need of washing.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love it for (extra) small loads

    Posted
    Torsiello
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The sidekick washes as well as any full size machine but is obviously small. It is perfect for a quick load of our toddler's clothes or our sweaty workout gear. By using this hear and there for the things we need, we do full loads less.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great investment

    Posted
    Rondel1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This was great for raising the washer to make it easier to load and unload, keeping it off the floor in case of basement flooding, and it allows easier small loads to be washed at the same time of a full load. Cuts down on washing time for the family.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Extra bonus

    Posted
    ny11tony
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Delivered and installed timely as promised. Works fine as intended. Not sure how much we will use it, but is useful if you have a lot of delicates washing as it won't wash them as harshly. We only bought it because it was part of a special promotion.

    I would recommend this to a friend