Main Content

Customer Ratings & Reviews

LG - SideKick 1.0 Cu. Ft. 6-Cycle High-Efficiency Pedestal Washer - White-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 363 reviews

96%
would recommend to a friend

Pros

Cons

  • I didn't find the connection kit until after several trips to the hardware store and many bad wishes to Samsung because of the difficulty in finding a way to hook up 2 washers to 1 hot and cold faucet.Doco
    See all reviews that mention set up as a con

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 363 Reviews
  • Rating: 4 out of 5 stars

    So far loving it

    Posted
    daisydil
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We purchased this as part of a complete set washer, dryer, storage pedestal and this sidekick after our previous machine (GE) died at only 3 years old and repair parts were back ordered for at least 3 weeks so we did not spend a lot of time researching like we usually would for this type of purchase and so far we do not regret it at all. I love that I can toss a small load in while still getting the rest of the laundry done in the larger machine. Pros 1. Small loads have their own machine now so laundry is done in half the time and no more waiting to build up enough laundry for a large load 2. The settings choices are perfect for the types of loads I run in it so far 3. Loads run through within 47 minutes some settings are faster 4. Fabric softener reminder chime 5. Nice loud chime when cycle is done Cons 1. Limited settings, which has worked for us so far but who knows in the future. It would be nice to be able to adjust water temperature. 2. Buttons are low so little fingers are constantly turning machine on, thankfully you can lock the rest of the panel just not the power button 3. No fabric softener dispenser or detergent dispenser you need to manually add the fabric softener when the machine chimes about 13 minutes before the end of the cycle and be aware of where you add detergent so you don’t wind up with extra soapy clothes. 4. Took about 4 empty cycles to get a very strong chemical/oil smell out of machine before I could actually use it to wash clothes. 5. Low to the ground so it is a bit of bending and digging to get washed clothes out especially little items like baby socks Overall we would purchase again and find it was worth the money for us and our life styles. The two things I would change about it if I could would be detergent and fabric softener dispensers in the machine and the ability to adjust water temperature.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Happy with Product, Best Buy Policies Not So Much

    Posted
    2Tuscans
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It took three tries before we got this Pedestal Washer installed. On the second round, the Sidekick arrived damaged and was returned to the store. I was not happy about not being able to get things moving on a new delivery date until the damaged item had been returned to the store and checked in that night (Friday night, so probably Monday before a new delivery would be scheduled). Thinking outside the box, I went into the store and bought another Sidekick and instructed Best Buy to simply mark the damaged one as returned. The Sidekick was installed uneventfully, but the damaged one that was returned was not accounted for as returned. So, I was billed for two Sidekicks. Reaching Best Buy by phone had repeatedly proved to be a massively frustrating experience, so I, again, went into the store to deal with the problem. After repeatedly confirming that I didn't actually have two Sidekicks at my house, the Customer Service person took care of the return. Eventually, the duplicate charge was reversed off of my Best Buy credit card. To sum up, we really like the LG appliances we bought, but when things don't go according to plan, Best Buy policies seem to make the problem worse, rather than better. All I got was repetitions of policy, rather than dealing with the problem I presented -- I didn't want the weekend to pass before our new (third) deliver date could be scheduled.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall, good

    Posted
    PaulJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased an open-box sidekick in fair condition. I've used the sidekick a few times. Installation was relatively simple. Moving the sidekick and placing the washer over it was a P.I.T.A. The washer needs to be screwed down onto the sidekick to prevent the washer from vibrating during a wash cycle. I wish there was more vibration dampening on the four top corners of the sidekick where the washer's feet rest. The washer vibration is still loud and harsh even after the screws are placed to secure the washer to the sidekick. But this isn't an issue with the sidekick itself. I ran into some issues with the sidekick's setting buttons. I have to wait a minute before I can select the "handwash" setting, which requires a few button presses. This isn't normal, but although an inconvenience, it's not serious enough for me to take back to Best Buy. I purchased the three-year geek squad warranty so I hope I don't encounter any other issues. So far, I'm satisfied with the sidekick. The operation is quiet and it works very well for what I bought it for--to wash socks and active wear every week.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for my purposes

    Posted
    BBUser
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've been using this for hand-wash/gentle cycle items, items that will have to be hung or laid flat to dry, and items that need immediate treatment (think a bloody nose on a white blouse), and I love it for these items. I can run a full load in the LG steam washer and a few specialty items in the SideKick simultaneously. I don't have to search through all the items in the big washer to find the couple of items that can't go into the dryer. And it's great to not have to run the big washer for an item that has to be washed "right now." I washed a pair of jeans that had blood splattered on them (dog injured his ear and shook his head - yuck!). Every bit of the blood came out, and I didn't have to wash an entire load of anything in the big washer. The thing I don't like about it is that it's not wifi enabled. My new steam washer and dryer tell my iOS app when they're finished, but the SideKick does not. My husband did buy me the optional remote for my birthday, so I'll see how that works with it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A must have!!

    Posted
    Breyer911
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is an absolute must have for anyone with kids, pets, or just about anyone! When i first looked at the sidekick i said I would never spend the extra money to have it. Then i decided to look at how much money a plain storage pedestal would be. During the memorial day sale, it was only $100 more for the sidekick! It was a no brainier. So make sure you keep an eye out for a sale because thats the time to purchase! Install:The install was quick and easy with detailed directions. You will use the existing water lines and just use the included water splitter to split water lines into two. This only took about 15 minutes to install. Operation: The operation of the sidekick is very easy. It only has a couple buttons with the most common settings. I have washed towels and clothes in this with positive results. The run time is about 35 minutes however uses a lot less water then the standard washing machine. You can't even tell the machine is running when its on. Im very satisfied with this purchase

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not as cool as I expected

    Posted
    CTay

    Wanted his to be awesome, but not so much. -Super limited space even for what you would expect. Seriously small. Maybe one pair of jeans, and that's cutting it close. -Doesn't clean that well. - Have to put soap directly on clothes. I don't want to do that on my delicates. - Have to put precisely the right amount of soap or won't rinse out, leaving soap spots. - have to wait for beeping mid-cycle to manually pour softener in. Again, goes directly on your clothes. -if you miss the beeping for softener, you don't get softener in your load. Wish I could put the softener in a compartment and have it automatically add it. -cycles are pretty long -Tub gets very stinky. - Side note- the first one was defective and had to be replaced with super bad delivery process. And I mean bad...a month bad. It is cool for washing bras at the same time as other clothes are going. That alone is pretty cool. I borderline recommend this product if you're not that price sensitive. I bet a 2nd generation product will be better.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    What a great idea LG!

    Posted
    calalily84
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've had this small washer for about 3 weeks now and I love it. Fits right under my new front load LG washer and has its own water hoses so I can wash loads separately. Great for all small loads, but I love it for washing my hand washable, workout gear and lingerie. It has a regular setting for small loads of normal laundry, too. Detergent is added right to the clothing at the start of the cycle and then the machine will alert you before the last spin cycle if you wish to add fabric softener. Interactive display and countdown timer on display. Same cute song plays at the end of the wash to let me know when it's all done. LG thanks so much for this wonderful addition to my washer that makes it so much easier and faster to wash my smaller/delicate loads. I have and will continue to recommend to others.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Wish I had bought this when I had younger kids

    Posted
    Kinbell
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I like being able to wash a couple of delicates while I’m doing the rest of the laundry. The only drawback is that sometimes I forget to put the fabric softener in and the delicates that I usually wash are meant to be air dried so I have to toss the delicates in dryer with dryer sheet for a few minutes. Extra step. The fabric softener issue (having to add the softener in the middle of the load) is the reason for 4 instead 5 stars. Another thing to consider is that the shortest cycle is 40 minutes. Hasn’t been a problem for me as I run two short washes in the big washer anyway so that takes more than 40 minutes. All in all, has been good this summer as the kids are home from college and there is extra laundry

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Such a first world thing - But I love it!

    Posted
    labner
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love this little guy. I would never pay full retail value for it, but the sale price was basically a steal. It's great for all those annoying tiny loads that lay around your laundry room until there are enough items to justify washing a 'load'. I put my bras in there without them being smashed in those garment bags and they seem to come out much cleaner. I always thought they were clean before, but now I feel like I can tell a difference. I knew I would use it for delicates, but I'm actually surprised how many other things I use it for. It's almost always running while the big washer is running! Now I just need a tiny dryer too.... #firstworldprobs

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice small washer

    Posted
    SMSM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    1) As front loaders do not let u add a garment easily during a cycle. And if u really need something washed..urgently right after, this washer is good. 2) Kitchen towels, kids chlorinated swim clothes....Small loads that you don’t want to mix in your regular washer load (or)loads that get stinky if not washed right away..can be washed easily in this. 3) descent capacity, be careful not to overfill. 4) The front loader is energy efficient... not so much the pedestal washer though 5) child lock control is nice for moms 6) use the little detergent cup to prevent excessive suds. 7) I like to leave it open to dry, but that means pulling it out all the way, then raising the lid.. can be space occupying for tiny laundry spaces

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Such a nice convenience

    Posted
    Josh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We love this pedestal washer. It is so convenient when we need to run another load simultaneously -- maybe for something that stained unexpectedly and there's already a full load running, or for a different type of cycle (delicates vs. towels, etc.). We did get this on an open box buy, and I don't know if I would have paid full price for it, but we were looking to get pedestals anyway just to make the washer and dryer closer to standing height (to save our backs), and with the washer pedestal it's just great to have the option of running a second smaller load.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    We love them so far!

    Posted
    Jerryaz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We've had the new washer, dryer and sidekick for about 2 weeks now and we love them. They are much quieter than our old ones and the clothes are washed and dried much faster and look and feel better. Being on the pedestals reduces the bending over when loading and unloading. Installed them myself. They are very heavy! I ended up putting small sliders under each foot so I could move them - works great! Impossible to move them without the sliders. Highly recommend you do the same because you will eventually have to move them. When you arrange for delivery make sure they will take them out of the box and put both the washer and dryer on their pedestals. Like I said earlier, they are very heavy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A nice little gimmick, convenient too

    Posted
    SpartyOn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was pretty skeptical about this at first and definitely packaged it with the Best Buy warranty since it's new tech. Between the sales and rebates, the cost increase was incremental to get the second mini-washer in lieu of another pedestal. Overall it's a pretty cool feature to have. It's great for small loads and handwash items that I'll never actually handwash. Much more efficient use of water than the larger washers. My big complaint right now is the detergent fill method. They give you a very small cup that indicates the amount to fill (less than the 1 line in your detergent cup). It's nice and easy, I'm just afraid I'll lose the cup!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing little washer

    Posted
    Kayy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a very understated machine. I use this as an apartment machine. It easily fits under my fridge (ok this is deffinetly not how lg intends it to be used) and can fit an entire sheet set! The mutiple setting are great and i love the gentle cycle which has been great in my knits and delicate fabrics. Its quiet and does not shake the floors, an awesome feature most lg machines have. I have had no issues with clogging or odours and have used this machine regularly for a year now. Hook up was super easy and the call in phone feature is fantastic! Now if only lg would make a matching dryer...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love Product but Installation a nightmare

    Posted
    HappyDuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought what I thought would be a dream washer and dryer setup but the delivery and installation was a nightmare. 8 installers came out and all 8 refused to do the install. Some unpacked than walked off citing liability issues. The last crew never even showed up. In the end, I had to install it myself. I am in love with the setup and bought a new LG Refrigerator and dishwasher but not through BestBuy. I dont think I will ever buy appliances again from them.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Glad we bought it.

    Posted
    SomeGuyInSanDiego
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have an active family of six and we always have small loads of laundry from sports or other activities that aren't worth running by themselves in the larger washer. The LG pedestal washer is exactly what we needed and allows us to wash those small loads or other items that you don't want to throw into the larger machine. The machine is very quiet and does a great job of getting the clothes clean. The only variable to consider is that you may only have two outlets available for the washer and dryer, and adding this pedestal washer will require one more outlet.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This product is great

    Posted
    1234name
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Quite possibly the best part of the entire package. At first I thought it was a dumb gimmick but I find myself using this to wash athletic clothes and a towel or two. It's very convenient to use this for small loads like athletic clothes, delicates and other things that may not need drying. Surprisingly there are many wash settings and a few temperature settings. It makes sense given the price of wash pedestals. It's also pretty quiet. The only downside so far is the amount of hoses needed. This unit requires separate hoses from your main washer so it can look like a rat's nest behind the units. Overall I'm happy that I bought it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Washes great! Very convenient

    Posted
    Nyto
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The sidekick is a great addition and invention. Great for a quick wash when you have kids (for things such as « food reject » incident, « bottom » incident,...) and also to wash work out clothes or the clothes you just used for DIY workshop or housework renovation. Really love it and will defenetly always buy from now on! Very easy to mount under washer (you will need 2 people of course). It also comes with all the Y connectors (you just have to buy 2 other hoses for hot and cold). And make sure you check for leaks before you « push it back in place »

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best sidekick for a washer

    Posted
    Happymama
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We purchased this when we found out that we were having a baby. As a parent, washing baby’s clothes or burpy cloth can be an issue because it ends up in their mouth. So, we decided to get this only for the baby. It’s just a piece of mind, but I definitely feel great using it just for the baby stuff. It washes even dirty burpy clothes very well, and even thought it’s small, it’s pretty powerful!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Power on problems

    Posted
    KE1818
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Power issues -- will not power on. Actually pretty common as it turns out -- google or youtube. There's a fix but only temporary. Fix is (1) unplug, (2) hold power button 5 secs, (3) hold play/pause button 5 secs, (4) plug back in. Problem will return. A absolute piece of junk. Will never buy an LG product (appliances, TV, mobile phone) ever again. How can they charge so much money if they can't even get the basics right like ability to turn on the appliance

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Hi, I hate to hear you have experienced this issue with your washer! This is definitely not what we expect of our products or customer service. If there is anything we can assist you with, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so that we can get this resolved for you. ^EJ LG