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Customer Ratings & Reviews

LG - SIGNATURE 5.8 Cu. Ft. 14-Cycle Front-Load Smart Wi-Fi Washer with TurboWash - Premium Black Stainless Steel-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 10 reviews

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90%
would recommend to a friend

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Customer ratings & reviews

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Page 1, showing1-10 of 10 Reviews
  • Rating: 4 out of 5 stars

    Excellent at washing and Drying

    Posted
    Momofthreee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Let me start off with Delivery and installation . Great technicians and Delivery. Trying to connect this to wifi really sucks took about an hour and a half to get the washer to connect to the LG app. There was lots of tiers and hair pulling out. Finally after a hour and a half it connected. Then it was time for the dryer. It's been about 18 hours of trying still it won't connect. I know I'll have to call tech support tomorrow. I really debated just returning them because of how frustrating it is. Lots of tears I mean a lot of them. There are no videos and search engine turns up with no help except everyone with the same problem as me. I decided after countless hours that I would just use the 5.8 washer."I'm so happy I did!" I washed two king fitted sheets two flat sheets and four king pillow cases. " Amazing " So easy and user friendly. They washed beautifully. Then time to dry them. Drying the double set of king sheets was amazing. "we all know fitted sheets ball and everything inside them is still wet." Not in this case everything was dry I mean everything.. I could not believe it this is amazing.. If you are looking for an amazing washer and dryer this is it . Look no further. If you are buying this to connect wifi run away.. you will be bald from tearing your hair out and you will cry just out of frustration.. LG should have waited to launch wifi until there app was complete. They really don't make it user friendly and I am a technical person. I understand computers And very Tech savvy. Needless to say at least the washer is connected to the app.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    I like the dryer but the washer is LOOOUD!!!

    Posted
    pblanton
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have this set, except the dryer I have is gas. The dryer is fine. I quite like the steam option on the dryer. In fact when I was remodeling our laundry room, I had a water valve installed especially for the dryer. The washing machine is where I am really disappointed. EVERY LOAD bangs and rumbles like mad. This washer is LOUD! When the spin cycle starts it sounds like a helicopter flying over the house, then it settles into the sound of someone quickly and repeatedly banging on a cast iron pan with a steel pipe. Googling the issue turns up videos that show you how to balance a load of laundry but how could EVERY LOAD be off balance? It's a freaking nightmare! When I bought these about a year ago they were the most expensive ones you could buy. How on Earth can they be so loud?!?!? Thank goodness I bought the extended warranty. I guess it's time to have someone come out. :-(

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      That's not good! We're sorry to see that you've run into these noise issues with your washing machine. We'll need to gather some additional details from you. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Rating: 5 out of 5 stars

    Giant washer! Love it! Waited years to go big

    Posted
    Princess69
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Waited for the laaaarge washer! Love it. Don’t wait ! You’ll b asking to wash neighbors giant comforters too ! Lol

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very happy with my washer

    Posted
    Mari
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Love that it has different cycles for different type of clothes and very happy with the washing results.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    SummerB

    Posted
    SummerB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Front load washer with steam is amazing so many fabulously options I am thrilled so far!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    No complaints

    Posted
    Tasia
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I love love love this washer .. no complaints. Easy to use and works wonderfully.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Outstanding

    Posted
    Jeffk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Clearly the flagship model. Outstanding capacity. True to form.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the large size

    Posted
    1874
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Searched on line for best overall washer and this came up as highest rated

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    washer

    Posted
    reneauds
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    excellent washer....huge capacity...and amazingly quiet

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    LOVE

    Posted
    aseay28
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    It fits my kings size bedding and gets it all done super fast.

    I would recommend this to a friend