Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,000.00
Clearance
The comparable value price is $1,999.99

Customer reviews

Rating 4.6 out of 5 stars with 45 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the SIGNATURE 9.0 Cu. Ft. Smart Electric Dryer's large capacity, perfect for drying king-size bedding and comforters quickly. They also highlight the dryer's efficient drying time and ease of use. The spacious drum size is frequently mentioned as a significant advantage. Overall, the positive feedback focuses on the dryer's performance and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-45 of 45 reviews
  • Rated 1 out of 5 stars

    Dryer wouldn't dry!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the large size, and the way it lit up, but I couldn't get it through a regular full load. It kept tripping the 30 amp circuit breaker if it ran on anything other than a low temp cycle. We checked the circuit breaker and it was fine. That left the drier. Best Buy installed it, and the installers were very competent. We returned it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Michelle. Thank you for sharing your experience with the LG Dryer (DLEX9500K) model. We’re glad to hear you loved the size and features of the dryer, but we understand your concern about encountering circuit breaker issues during use. Your feedback is very valuable to us.

      It sounds like you did the right thing by checking the circuit breaker and ensuring everything was properly installed. For future reference, dryers can sometimes trip breakers if they are not receiving the proper voltage or if there are issues with the electrical connections.

      If you’re still looking for a suitable dryer, we recommend discussing your needs with the retailer to ensure you find a model that fits your requirements without any issues.

      Thank you for your patience, and if you have any further questions or need assistance, please feel free to reach out. ^Juvy LG

  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Great performance but too much plastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG DLEX9500K Dryer We have had this set for over 3 months now. The extra large capacity is great. You will wash fewer loads. A queen size comforter, sheets and mattress protector all fit in one load. You need to hook this up to cold water in order to use the steam feature. The manual says it comes with a hose but it did not. LG wanted us to jump through too many hoops for them to send one out so we purchased one and installed it. You will also need a Y coupler to share a cold water line with your washing machine. When I first saw the lint tray I really hated it. But upon use I discovered that it is really terrific. It is a lint tray that folds over. It captures more lint than any other dryer we have ever had. We are happy so far. With all of the cheap plastic parts, it will only be so long until they break. They should have used metal on the doors, lock and cover. Pros: Easy operation. Lint tray. Extra Large Capacity. Cons: Plastic locking mechanism on doors (very cheap; doesn’t always close tight on first try). Sliding plastic cover on top is plastic and flimsy has no purpose as there is just a tiny storage area. No “Spin Only” cycle. Plastic door – you need to be very careful when opening, our dryer door would have hit the closet door knob so I had to add foam to the door to prevent it from hitting or it would crack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool dryer, nice features, so far my wife loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking dryer. Efficient and dries everything well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STRANGE BACKGROUND NOISE WITH BUTTON USE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this high priced LG dryer with high expectations. After about two years of use, we began to hear a strange low-level noise when pushing the control panel buttons. Also, D-80 error codes are displayed often. GEEK SQUAD technicians could not fix the problems. We regret buying this LG dryer. It keeps my wife annoyed.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi there, We regret the experience that you're reporting with the D80 error code and the noises that you're hearing from your unit. The D80 error means the dryer is 80% clogged either in the air exhaust hose, wall ducts, or the vent outside. – Check to be sure the lint filter is clean. – Check the exhaust hose connected to the back of the dryer is not clogged or blocked by lint. Should you still experience the same issues, Contact us directly at 800-243-0000 so that we can have a further look into this for you. ~Tanisha LG