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Customer Ratings & Reviews

Your price for this item is $1,499.99
The comparable value price is $1,899.99

Customer reviews

Rating 4.7 out of 5 stars with 171 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the excellent overall performance, spacious capacity, and pleasing design of the Standard Depth MAX 25.1 Cu. Ft. French Door Smart Refrigerator. Many appreciate its quiet operation and the ample storage space provided by the door bins and interior shelves. The convenient size is also frequently praised. However, some users have reported issues with the ice dispenser's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 171 reviews
  • Pros mentioned:
    Capacity, Design, Size

    Rated 4 out of 5 stars

    Bodacious capacity for a 33" wide fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really hard to find a 33" wide full size model to fit my space. Most available are "counter depth" with no features. This full-sized model is perfect! PROS: has bodacious capacity, safety shelves, soft close, see-through deli tray, deep door bins and an ice-maker located in the freezer where it belongs. CONS:no exterior dispensers and only color is stainless steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Very nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new fridge! Milk fits on the door not on shelves like usual. Keeps cold great! Automatic ice refill is nice and plenty of it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Solid Fridge, Cavernous Capacity, Smart Monitoring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally have only owned this for a few weeks now, but so far so good after getting past a few faux pas with Best Buy's outsourced folks bringing it into the house and scratching some things (they're still working out fixing that). Otherwise, performance-wise, I've been monitoring with some new sensors and she's maintaining accurate cooling. Consumer Reports recommended bumping the temp to 38-39 for the fridge and 2 for the freezer since the cooling system tends to overperform and I found that accurate per my tests... with those settings yielding 36-37 in the fridge and near perfect 0 in the freezer. Ice comes pretty quickly on the normal mode and I have to say I liked LG's ThinQ smart app for my washer/dryer already, so adding another appliance was a piece of cake. I've already added to LG's digital "wish list" for additional features but so far I think once you're in "digital voyeur" mode for anything in your house, it's tough to break away. After all, isn't it nice knowing from anywhere on the planet that your food is fine way back home? :). Here's to more features coming soon... no gimmicky stuff like different ding-dong tones but good stuff. And here's hoping that post-the big lawsuit regarding these fancy "linear compressors" that everything is now durable. I have the extended warranty JIC, but fingers crossed. Otherwise, I like the capacity. Doors you could put a small dog in. Standard French door shelving otherwise. Went back and forth on split shelving but found the interface in the middle flimsy when split, so like the large solid glass, albeit a little less convenient for tall things... but again, the doors CONSUME tall things very easily... so wasn't/isn't a bother. Oh, and yes, I took a MILLION measurements and this was an upgrade from a 21.6 cu ft side-by-side to this just under 27 cu ft Frenchie. The door swing is the critical piece... for me, just on the right... due to my "notch". I almost went with the zero clearance option, but for a nearly $750 increase in cost, you get ice/water in the door (which I did NOT want -- since it's the first thing to go wrong), and capacity is waaay down in depth and waaay down on the doors. I just trusted my quadruple checked measurements and while it was a tight squeeze to get into the kitchen itself, it's like having nearly 2 fridges worth of capacity now...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my depth counter refrigerator. Very spacious, clean, minimalistic!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I Loved

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very Good! If you are looking for a refrigerator that combines efficiency, elegant design and innovative technology, this is an exceptional option. Its large storage space allows you to organize food comfortably, while its cooling system keeps the freshness for longer. In addition, its quiet operation and low energy consumption make it an ideal choice for any home. Without a doubt, a fridge that meets and exceeds expectations. An excellent investment for your kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It’s only been one month but it’s working beautifully. My family loves it and so do I. I like that the stainless steels is free of prints. That’s a big plus and my favorite part we are very happy with our purchase

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Remod

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit and style is great, very quiet and the right size, love it so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Refrigerator.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to ship home ro the Caribbean, it arrived in excellent condition and works perfectly, exactly what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this quiet spacious refrigerator. And the open door ding is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is a good size and functional fridge, able to storage big amounts of groceries and easy to manage, use and install

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large refrigerator. Love having the freezer on the bottom. Easy to clean.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG refrigerator it has a alarm to let you know doors open.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Right choose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is very goin, beautiful, the interior is very beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gerardo Gomez

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator we are satisfied with this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Shelf space

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge only think is I had to take out a shelf so there was room to stand up a 2 litter. The shelf spacing would not allow that.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    love LG!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s spacious and quiet and looks great in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    SS refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator I brought works great but the installers put a 6 in scratch on the lower drawer, top Left. I sent pictures of the scratch. Have not heard of you. The installers stated there truck broke down they were late. Had to move refrigerator to another truck. They seen the scratch. Ripped safely plastic, after removing plastic saw the scratch. I would like a new drawer. Very expensive refrigerator. I do a lot of business with you. Please take care of the drawer. Thank you!!!!!

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, RobertMonk. Thank you for sharing your experience with us. We understand your inquiry regarding the LG LF25H6200S French Door Smart Refrigerator and the scratch on the lower drawer caused during installation. We appreciate your loyalty and the importance of your refrigerator looking and performing its best.

      As a helpful step, please check the model number and serial tag on your unit to have ready when you contact Best Buy’s customer service directly regarding the installer and the damage, as they handle the installation services. They will be able to assist you with parts replacement, such as the drawer you mentioned.
      https://www.bestbuy.com/site/lg-standard-depth-max-25-1-cu-ft-french-door-smart-refrigerator-with-hybrid-handle-stainless-steel/6593126.p?skuId=6593126
      Meanwhile, if you have any further questions or need additional support, please send us a private message on Social Media @LGUSSupport. We are here to help you and appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Very nice refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator !!! Very good service and excellent service!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad workmanship, don’t buy this.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workmanship was poor. 17 days after purchase I found broken parts in the fridge. After talking to corporate and local BEST BUY, I was informed it wasn’t their problem anymore. I spoke with LG and they weren’t much more helpful. Based on my description alone, they’re sending me parts, and it’s up to me fix it. I suppose if I break something, that’s on me too. Greatly regret the purchase. Poorly made product with minimal help after owning product for 2 weeks.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, BruceH. Thank you for sharing your experience with us. We understand your situation regarding the issues you've encountered with your LG LF25H6200S French 3-Door Refrigerator. We'd like to help resolve this situation for you. Since you've mentioned receiving parts, we recommend reviewing the installation instructions that come with them carefully. If you encounter any difficulty or need assistance with the repair, please send us a private message on Social Media @LGUSSupport. Our team will be happy to guide you through the process or offer additional troubleshooting to ensure your unit works properly. https://www.lg.com/us/refrigerators/lg-lf25h6200s-french-3-door-refrigerator#pdp_specs We appreciate your patience and are committed to providing you with the support you need. —Renzo LG

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Excellent fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge looks and operates great! plenty of room for eaverything you would need. Makes a descent amount of ice. Keeps food cold and frozen like it should. I highly recommend this fridge. I did purchase the extended warranty because as good as this fridge operates, they dont make appliances like they used to. Worth it for a little piece of mind.

    I would recommend this to a friend
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