Customer Ratings & Reviews
- Model:
- LSFXC2476S
- SKU:
- 4371200
Rating by feature
- Quality
Rating 3.8 out of 5 stars
- Value
Rating 3.5 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers regard the refrigerator's door-in-door feature, quiet operation, and counter-depth design as its most notable advantages. They appreciate the convenience of the door-in-door, the ample lighting, and the attractive appearance of the refrigerator. However, some customers have expressed concerns about the limited space in the crisper drawers and the freezer compartment, as well as issues with the compressor.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compressor
Buyer Beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 years ago - I purchased the entire line of LG Studio Appliances. Double oven, French Door Refridge, Microwave, Dishwasher. Nothing But Trouble. The Refidge is on its 3rd Compressor. The Microwave Knob stopped working - to repair need to replace entire control unit -2 times they did that under warranty - Now the 3rd time - will not and costs as much as new microwave. THe Dishwasher leaked - and was repaired. The Oven Knobs are very wiggly - and one broke off - The tech said quite expensive to have him repair, but gave me the part number - I ordered on line and my husband took the oven face apart and replaced it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to see that you've had multiple issues with your refrigerator and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
- Cons mentioned:Customer service, Reliability
LG refrigerator should be recalled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid buying LG refrigerators. Mine stopped working after 1 year and 1 month, so of course, just out of warranty. I called the LG help desk and gave them the error code and they said it would take a tech to fix it and cost $351. He came out and took out 2 screws, removed the back panel of the refrigerator interior and used a hair dryer to defrost the fan. Then he put in a new back panel with one extra screw that will apparently prevent condensation from forming and freezing the fan. He said this should have been a recall and I agree. Instead, LG is profiting from their mistake.
No, I would not recommend this to a friend Do not buy an LG refridgerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought one of these around three years ago for around $2,000. It stopped working this week. LG has been giving us the run around for 3 days promising to call back, promising to schedule service etc. none of which has happened. Their product is horrible and so is their customer service
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .First, allow me to thank you for purchasing our appliances and becoming part of our LG family. We hear your voice and appreciate that you've taken your time to share your important performance experiences. If you have not already, Please reach out to a specialist via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA so we can help you with this. ^CP