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Customer Ratings & Reviews

Your price for this item is $3,499.99
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Customer reviews

Rating 4.4 out of 5 stars with 109 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the STUDIO 23.5 Cu. Ft. French InstaView Door-in-Door Counter-Depth Refrigerator with Craft Ice. They particularly appreciate the unique Craft Ice feature, which produces artisanal ice that enhances the drinking experience. The door-in-door design is also well-received for its convenience, while the counter-depth profile adds a modern touch to the kitchen. Overall, customers are highly satisfied with the refrigerator's functionality and stylish appearance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 109 reviews
  • Rated 4 out of 5 stars

    New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and the see through door. We got the counter depth to be more in line with the cabinets at which we're getting acquainted with the smaller size and do miss the extra space, a learning curve. I love the ball ice and hardly use the other. I'm not crazy about the length of the water nozzle and that's why I gave it 4 stars. If you don't position your bottle etc right you will squirt water everywhere, plus it might help if the water spigot/nozzle was a little longer.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Easy Peasy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator; the craft ice is nice! Roomy freezer space. The functionality of the light up window is great.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great Fridge and sharp looking

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the fridge. Love the craft ice and the interior of the fridge is a nice change from the white interiors.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 3 out of 5 stars

    Good but small

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge, but I'd recommend seeing it in person if possible before buying it. It's considerably smaller than our last one, and lacks the room for tall items (like even our ketchup bottle!) The quick door is awesome and the craft ice is pretty cool, but overall... I would have picked something else just for the usability factor.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this refrigerator for about a month everything is as advertised. Really like the Craft Ice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product , horrible delivery experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! However we chose to have Best Buy deliver. The delivery team damaged the fridge, damaged my stairs and walls. They stated Best Buy would contact us and make it right. Past us to an insurance co, that after two weeks hasn’t called, and I can’t get a hold of.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Caft ICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM EXTREMELY EXCITED ABOUT THE CAFT ICE! THE TOUCH WINDOW MAKES IT EASY TO ACCESS MEDS

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Good Buy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator!!!! It looks very good in my new kitchen. The craft ice is a must have feature!!!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, easy to set up and the craft ice balls are very cool. We are so far enjoying this unit.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge. Like the door in door design. A little expensive though.

    I would recommend this to a friend
  • Pros mentioned:
    Door in door

    Rated 5 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with purchase. Love the door in door feature.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works as expected and the craft ice is pretty cool.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit pricey but Good looking refrigerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge looks amazing and is super functional - love it so far

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Easy to use. Love the craft ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love this LG refrigerator. It stores so much and I especially love the little door area where I can pull out the most used items without opening the entire refrigerator. I also love the freezer area, it has so much room and we especially like the round ice balls for cocktails.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fridge is ok getting issue fixed has been terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the fridge but as soon as we started using it we noticed the ice maker and water dispenser was shorting out. Only a few days old and who knows how many more issues we’ll have. We already had one LG breakdown after only 5 years. We called about an exchange and after a bunch of wasted time on a call asked to be elevated to supervisor, was told we would get a call back and never did. Called again several days later and was told the same thing, still haven’t heard back. Was simply looking for an exchange and have had no luck. Very poor response and service. Best Buy had made this a terrible experience and have no solution for their limited inventory. We’ve spent over 90mins on calls and have not gotten a call back on two occasions. Also had Twitter exchanges with no luck.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I am sorry you have not received support in resolving your issue. Please give us another opportunity to offer help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane LG

  • Rated 5 out of 5 stars

    High Functioning Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the short time I have owned this product I am completely satisfied. The design is very functional and promotes ease of use. Frequently used items are up front and easy to locate. The freezer compartments make for a well organized choice of foods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Craft ice is not a perfect sphere

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not know if this is how it was designed but the craft ice isnt perfect sphere. However overall we are happy with this one. the instaview mini fridge definitely is convenient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Design of fridge needs work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The storage for tall items such as milk, wine bottles, etc is very limited unless a storage shelf is removed. I had to lower a shelf to store salad dressing but the shelf below is now only 6 inches or so. The water dispenser is angled so that a cup must be held up or the water goes over the top of the cup. Too, the crushed ice container must be held very close to the dispenser or shavings are all over the place. I do like the quick entry door for frequently used items and the freezer drawers.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette LG

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