Customers recognize the STUDIO 36" Built-In Gas Cooktop's powerful burners, praising their ability to quickly boil water and their overall performance. The cooktop's ease of use and simple operation are also frequently highlighted as positive aspects. No significant negative feedback was reported.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
Rated 1 out of 5 stars
Scratches and Writing wearing off within 6 months!
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was installed in our home on July 13, 2020 (purchased 2/15/20 because of President's Day sale) which is only about 6 months ago. We use our cooktop around 5 times per week. It already has serious scratches near the knobs and the writing is already wearing off. LG sent their preferred vendor to our home to look at this issue and they said that this is not covered under the warranty because it is "cosmetic". Cosmetic issues are only covered for one month. I'm sorry but an appliance that cost $1,100 should not scratch this easily or already have the writing wearing off. We are not a professional kitchen so it's not like the cooktop is on 18 hours per day. I feel like the only way to get LG's attention is to write this public review.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We are sorry to hear that you had issues with the scratches on your unit.We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction.If needed, you can contact our Customer Support at 800.243.0000 for further assistance.^Venette
Pros mentioned:
Burner power
Rated 3 out of 5 stars
Impossible to clean
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was highly recommended in the store. I love the burners, but it is impossible to clean the stainless steel. I use Wieman stainless steel cleaner and it streaks and smudges badly. It worked great on my GE cooktop for many years. This stainless steel seems to be inferior. It also streaks on my LG refrigerator, but it never did on my GE refrigerator. There seems to be a problem with the quality of the stainless steel itself.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
LG stove
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this stove 2 years ago. The LG stove, and while it has several appealing features, I’m quite disappointed with one significant design flaw: the knobs. Unfortunately, they have a tendency to come off easily, which poses a serious safety hazard. It's challenging to determine whether the stove is on or off without the knobs securely in place, increasing the risk of accidental burns or gas leaks. For a kitchen appliance where safety is paramount, this issue is quite concerning. I would recommend exploring other options or checking with the manufacturer for a potential fix before purchasing this model.
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hello, there. Thank you for providing feedback on your experience with the LSCG367ST stove. We appreciate your candid review and apologize for any inconvenience caused by the issue with the knobs.
Your safety is our top priority, and we take your concerns seriously. To address this issue, we recommend checking the knobs to ensure they are securely fastened. If any knobs are loose or have come off, please reinstall them carefully following the instructions in the user manual.
For a more permanent solution, please send us a private message on Social Media @LGUSSupport so we can assist you further. Our team is dedicated to ensuring that your stove operates safely and effectively.
Thank you for bringing this matter to our attention. We value your feedback as it helps us improve our products and services.
—Mau
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Looks great in my new kitchen
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the look and design. Lights with ease and comes with a griddle for pancakes.
I would recommend this to a friend
Rated 4 out of 5 stars
Gas Cooktop
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a beautiful unit. Be careful and layout the underneath area to take into consideration the regulator and all fittings needed for the cleanest most functional layout. We had a bit of trouble getting the top drawer to fit. We are having a bit of trouble with the center burner staying on at any setting below 4. The red LED under the control knobs is very useful in indicating that it is turned on.
I would recommend this to a friend
Pros mentioned:
Burner power, Ease of use
Rated 5 out of 5 stars
Amazing fire power! Great stove top
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the fire power for this stove. Simple to use and it was a very nice touch that the knobs light up red when in use!
I would recommend this to a friend
Rated 5 out of 5 stars
Ultraheat, more like SuperDuper Heat
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
bought this as an open box item, no problems at all. The UltraHeat boils water faster than any cooktop I ever used.
I would recommend this to a friend
Pros mentioned:
Burner power
Rated 4 out of 5 stars
Love the center burner
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love how quickly I can boil things with the large center burner.
I would recommend this to a friend
Rated 5 out of 5 stars
Love my new LG-gas cooktop.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my new LG-Studio gas cooktop. I had an electric top and didn’t like it at all. Now I’m cooking with gas. Sturdy and well made.
I would recommend this to a friend
Pros mentioned:
Burner power
Rated 5 out of 5 stars
Upgraded gas cooktop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This cooktop is definitely a cut above any base models. Especially like the power boiler and the positioning of the five burners.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Good Looking Cook Top
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the finest Cook Tops and nice to handle and clean
I would recommend this to a friend
Rated 4 out of 5 stars
It’s ok.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s ok. Nothing special. The turbo burner is already scratched up. Shoes finger prints.
I would recommend this to a friend
Rated 4 out of 5 stars
Cooktop is really good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good that i took 36". It has good space and i am able to keep big cookware without any issues
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Very good
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had it for little over a year. It works well and easy to use. Highly recommend it.
I would recommend this to a friend
Rated 5 out of 5 stars
Super Cooktop with Super Duper center burner.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my new LG cooktop! Your service people were prompt, polite and knowledgeable. All in all, a very good experience.
I would recommend this to a friend
Rated 5 out of 5 stars
Professional Looking Cooktop
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This LG Studio cooktop is awesome! The grates are nice and heavy giving it that "professional" look. Very happy with purchase.
I would recommend this to a friend
Rated 1 out of 5 stars
unprofessional service
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
left the area very messy, risky, dangerous, did not clean the trash after work. Did not remove the boxes after installation. did not use proper tools. We had to clean work area, dispose trash and empty boxes. Prefer not to use again even it is included with my membership.
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, Jay. Thank you for sharing your experience with the LG Gas Cooktop(LSCG367ST) model regarding installation. We understand how important it is to have a clean and safe work area after an installation, and it’s disappointing to hear that this was not the case for you. Your feedback is crucial for us to improve our services.
We appreciate you bringing this to our attention, and we recommend reaching out to your retailer or installation service to express your concerns. Your satisfaction is important, and they should be aware of how their service impacts customers.
If you have any further questions or need assistance, please send us a private message on social media @LGUSSupport. We’re here to help and ensure you have a better experience in the future. Thank you for your understanding. ^Juvy
Rated 1 out of 5 stars
Loved it for the first year (not so much since)
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Then the cheap plastic knobs started to break. As a cooktop goes it works well, the igniters have no problems the flames are consistent to the setting. We used softscrub to clean some of our messes and put some light scratches into the stainless, but nothing that make the cook area look bad.
After about a year the first of the knobs broke. They are made of plastic. At first the wife thought I was just to rough and blamed me. We went online and ordered a replacement at 25.00 per knob!
A few months later, the second knob broke, within a few more months all 5 of the original knobs had broken. By the time the last of the original knobs had been tossed into the garbage the stenciling for the flame / on / off was starting to wear off. Not too bad, but not something that you would expect for a cooktop that was being babied with softscrub and a sponge in its first 2 years of service.
To cut to the chase over the last 3 + years we have had to purchase 10 knobs (again at 25.00 each), and are currently using the stove with only 2 working knobs. Yep we need to buy new ones again, at this point we are throwing in the towel and will be purchasing something with metal knobs.
(We also have an LG electric double convection oven that was purchased at the same time as this gas cook top. It has performed perfectly over the years with no issues, so its not all LG products that are junk, just their gas cooktops)
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
I truly regret any frustration and inconvenience this matter may have brought to you and your family. So that we are able to gain more insight and research what assistance may be available to you, we request that you reach out to a specialist via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
Customer reviews from lg.com
User rating, 4.2 out of 5 stars with 65 reviews on lg.com.