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Customer Ratings & Reviews

Your price for this item is $2,599.99
The previous price was $3,099.00

Customer reviews

Rating 4.5 out of 5 stars with 11 reviews

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  • Quality

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Pros mentioned:
    Gray interior
    Cons mentioned:
    Rose gold handles

    Rated 4 out of 5 stars

    Handles are not gold like the photos

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the handles are not gold. They are labeled “rose gold,” but the rose is much more prominent than the gold. Overall the fridge is great. The white looks awesome, I love the internal water filter and controls, and it’s very spacious. But even in our warm kitchen lights the handles look almost stainless steel grey. It’s a very dull pink color that occasionally looks gold if you squint or when cooler daylight is coming in from outside. As the biggest selling point compared to the other brand’s white fridge with gold handles, this is a huge disappointment for my wife who is going to try to rub and buff gold onto the handles. Other notes: we experienced the same water filter taste issue even after flushing multiple gallons through the filter. The interior is a pretty dark grey and not nearly as bright as the stock photos. It could use a lighter color or more lights. Ultimately I’m happy with it, but try to see it in person before you buy it to check the color.

    I would recommend this to a friend
  • Pros mentioned:
    Deep freezer, Gray interior

    Rated 5 out of 5 stars

    LG Studio fridge is tip top notch quality!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with our Studio matte white LG Refrigerator, specifically the inside water dispenser and awesome gray interior color. Tons of room inside for a counter depth refrigerator. On top of this we also bought the LG Studio matte white range which transformed our kitchen into a mid century modern style. LG is by far the best of the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with my LG Studio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this refrigerator because it has more room than I thought it would on the shelves and plenty of room in the doors

    I would recommend this to a friend
  • Pros mentioned:
    Elevated style, Gray interior, Storage space

    Rated 4 out of 5 stars

    LG Studio Frig

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Large interior, lots of room on the doors for storage - it does stick out a little further than counter depth but worth it for all the extra space. The studio line is definitely worth the extra money for an elevated style.

    I would recommend this to a friend
  • Pros mentioned:
    Gray interior

    Rated 5 out of 5 stars

    DO THE MATH...CHECK THE CUBIC FT. CAPACITY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be more pleased with this refrigerator. It was a replacement for a seven year old counter depth fridge (different brand) that could not be repaired so my protection plan cashed me out. It is very sleek looking with no ice or water dispensers on the door. It has a stainless steel interior. I gained a water filter and dispenser inside the fridge and an ice maker that holds about three times what I had. THE TWO PRODUCTS HAD VIRTUALLY THE SAME EXTERIOR DIMENSIONS, HOWEVER I GAINED AN ADDITIONAL 5.7 CUBIC FEET OF INTERIOR SPACE with this LG Studio French Door Counter Depth Refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Deep freezer

    Rated 5 out of 5 stars

    Love my new LG fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great--really roomy, great design. I especially like the deep freezer sections and the shelves in the fridge which give me so much more room than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Installs easily. Works well. Interior has good layout. A bit awkward to open the bottom drawer needing to open both doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Studio French Door Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of very few French door fridges in solid white. We’ve had it 3 weeks it works fine. Cooled down quickly after install, maintains a consistent temp, runs so quietly you have to listen for it. White surface & handles extremely resistant to soiling.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great fridge and super quiet !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of space, works great and is so quiet I had to keep checking it to make sure it was running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG FRIDGE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product matches description. A well designed product. spacious.

    I would recommend this to a friend
  • Cons mentioned:
    Delivery delay, Misleading website

    Rated 1 out of 5 stars

    Dear LG... Best Buy is sending me to Samsung.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT ORDER THIS. This is the 2nd time I have bought a refrigerator from Best buy, this week alone. And the delivery date is a complete scam. They get you to buy the product, with a pick up date, or delivery date on their website shows a couple weeks, no worries. But then a day later, you get a text that says its not going to be ready, and now " EXPECTED delivery date is 2 months out. Ohh it gets better.. So I go on BB website to just order a different one, and the same fridge I just ordered? You guessed it, its showing you can buy it and pick it up ON THE ORIGINAL DATE that was expected. Wanna call the store to find out whats up? YOU CANT. You can no longer call Best Buy stores direct. Attention LG. get me this fridge. I'll buy it direct from you. Best buy is screwing your customers around. Unless you want me to buy Samsung

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, MelanieL. We sincerely apologize for the inconvenience and frustration you have experienced with Best Buy and the LG Refrigerator (SRFB27W3) model. We understand your disappointment with the delayed delivery and the inconsistencies on our website.

      We value your loyalty to LG, and we appreciate your interest in purchasing the SRFB27W3 directly from us. While we cannot sell our products directly, we will address your concerns with Best Buy to ensure a smoother purchasing process in the future. Please reach out to us on social media @LGUSSupport so we can help you further. We are committed to ensuring your satisfaction and would welcome the opportunity to address any concerns you may have. ^Juvy LG