The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 26 reviews
Rated 1 out of 5 stars
Owning a Steamer v. Damage to your Home
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Item was delivered with large scratches on the side, and the delivery team damaged the drywall in multiple places. Unfortunately the claims process is impossible to navigate and ultimately you’ll hit a dead end when trying to submit a claim. I’m not using Best Buy in the future for appliance deliveries - i had good experiences until now, but as soon as there is an issue to resolve their customer service totally disappears. Accidents happen but you need to resolve them, not pass the buck to third parties of third parties who ultimately will ignore you.
Hi, there. We appreciate you letting us know about your experience with the LG Steamer (S5MSB) model. We understand how frustrating it can be when damages occur during the delivery of an appliance. Our goal is to provide a seamless and hassle-free experience, and we regret that our claims process fell short of your expectations. We will address your concerns with our delivery team and work towards preventing similar incidents from occurring in the future.
If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Rated 5 out of 5 stars
Best investment
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing is worth every penny!!! Works great, its easy to use and performs multiple functions.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great machine overall. Works well. Only came with 3 hangers (but there are space for 5). Cycle takes longer than advertised. Recommended utilizing it the night before. Really removes difficult wrinkles, but ironing is still necessary
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a great product to refresh your clothes. If your clothes are slightly worn and needs refreshed, it’s perfect. However, be prepared to iron afterwards
This reviewer received promo considerations or sweepstakes entry for writing a review.
Reviewed in the United States on November 9, 2023
I purchased the upgraded version in hopes of putting the steamer closet to good use. I tried multiple linen shirts, light weight pants, sheets, etc. and unfortunately did not help with wrinkles. I wasn't expecting perfection. But should be able help something…I think that it still needs a iron.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The styler has been a dream for cleaning dress shirts and suits in between dry cleaning runs. The scent feature is fantastic and lasts 3-4 cycles. The unit is built well and I believe will last for years to come.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product that does exactly what it states. Came with 5 hangers plus a hanger for the pants crease. I’ve been using it regularly and as for somebody that dry cleans his work clothes, the savings will surely add up for an ROI!