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Customer Ratings & Reviews

Your price for this item is $12.99
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The comparable value price is $64.99

Customer reviews

Rating 4.4 out of 5 stars with 884 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Super-Multi 24x External USB 2.0 Double-Layer DVD±/CD-RW Drive's ease of use and performance. Many appreciate its compatibility with various disc formats and the relatively quiet operation. While some find the size a bit large, the generally positive feedback highlights its affordability and straightforward installation. The included software, however, received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 884 reviews
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't installed it yet. But sure it will do the job intented.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    for the price , good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall ok burner but drivers don't help to play back DVD movies

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it's ok. didnt want to set up rigth away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works for what I need but it didn't want to set up so easily

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sensitive to writing DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second LG unit I have used. The first read or write the first time. This unit will not write to some new disks. Second try or a new disk will work most of the time. Do not understand what the problem is. I am about to return the unit for a new one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great for watching movies !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this product except , For the writing part. It leaves lines on the back of the disc . Preventing a quality if any playback. Would not recommend if you are going to use it for burning to a disc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In 2016, this is one of the very few full-sized desktop-style external DVD drives still available. A better bet for handling your DVDs and CDs without having to deal with the clumsiness of slim, laptop drives (some of which can actually lightly scratch your discs). Needs external power and isn't fit for traveling, but a robust drive that knows how to read and burn discs like a champ. Model number is actually GE24NU40. Highly recommended.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not what I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected a simple to use external DVD player, however, this is to complicated to figure out, it's not a plug and play device. I plan to return this item to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk. Don't waste your money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for around a month then it stoped working. I called tech support at Best Buy and the guy told me to try it on another computer. I tried it on my laptop and it did not work.Tech support wasn't much of a help.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Simple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad I didn't read any reviews before I purchased this or I would have thought twice. I bought this for my new Touchsmart because I burn a lot of CD's and wanted to go easy on the internal disc driver. I brought this home pluged it in and burned a CD in 3 minutes flat. I download lots of live concerts and burn alot of CD's and this was super simple. Didnt install any programs from the disc. It plugged in and it read the driver and that was it. It DOES come with a USB cord and the power plug has a piece that clips on for the prongs. Its not a foreign adapter. My camera adapter is like that with an piece you clip on for the prongs. You have to turn it on on the back. I dont burn a lot of DVDs but for a CD it took 2 minutes. I was worried that I would have to install something for it to work. Taking it out of the box was the hardest part. It is really plug and go. My computer already had the Power2go burning program and I am getting to like it more than Roxio. Didn't intall anything from the disc. Hope this answers some questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    I like it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. works flawlessly and runs quietly. I have ripped and burned 25 to 30 discs since i bought it back in mid-December, and have had know issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Works Well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it today. Hooked it up to my 27" iMac and device was recognized instantly. Easy hook-up. Inserted a Seinfeld DVD, and played 2 shows. I then burned 45 songs from my iTunes onto a CD to give to a friend who thinks it's still 1998. I did not have to install any software to do this. It's big and bulky by today's standards, but it worked right out of the box.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DOA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The header says it all. Despite repeated attempts, my HP wouldn't recognize it as being attached. Boxed it up and returned it to the store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Power

    Rated 4 out of 5 stars

    Great drive but requires external power.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this to rip my CD collection. It's plenty fast which is why I bought it. However, I'm mad that the description didn't say that it requires 120V power. The power adapter is included but they conveniently didn't mention that in the list of items included in the box.... or in the specs....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Windows 10 not compatable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working on our new Windows ten update so not able to really use at this point

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just wouldn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powered up but just wouldn't do anything. Not sure but it may have been because I had on a Mac.....Maybe I don't know. Bought the Apple CD drive instead.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great external dvd drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase a new drive when my internal drive failed so instead of installing a new one in the machine I purchased this worked out great..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned to store as it was not what I wanted...Was informed wrong

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    real bad item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fail the burner i never gonna buy products from lg

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for home-based use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some trial-error, realized this LG made more sense than the lower cost, portable burners. The unit is much faster than the portables, and it will no doubt be more durable and stable. Having now used the drive to upload approx 300 CDs in rapid succession, the LG drive held its own without any issue or hiccup. For the few extra $$$, buy this instead of a portable. Your time is worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Usb

    Rated 5 out of 5 stars

    Great for IMac owners...Even older IMacs!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older IMac and I was very upset because I bought the more expensive Apple USB Superdrive and it did not work....I was told by employees at the Apple Store the previous day that the drive would work even on my older IMac but they lied! I took it back to Apple and then went to Best Buy and purchased the LG....All I had to do was plug and burn! Very happy with the drive and it's fast also!!....I know that its bulky but honestly I'd rather have bulky and sturdy then thin and flimsy!!!

    I would recommend this to a friend