Customer Ratings & Reviews
- Model:
- GH24NSB0
- SKU:
- 2691169
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the Super-Multi 24x Internal DVD±RW/CD-RW Drive's ease of use and performance. Many appreciate its speed, quiet operation, and how easy it is to install. Some customers mention potential compatibility issues and the need to check this before purchasing, while others have noted concerns about the included software and interface.
This summary was generated by AI based on customer reviews.
Make sure it's the right one.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot give a review on this item because i had to return it. I was looking for an external drive and this item is internal.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Aldridge. Thank you for your feedback regarding the LG DVD Drive (GH24NSB0) model. We understand your concern about receiving an item that doesn’t meet your needs, especially when you were looking for an external drive.
If you're still in the market for an external drive, we can recommend checking our official website or authorized retailers for the right options.
Please feel free to send us a private message on social media @LGUSSupport if you have any questions or need assistance finding the right product for your needs. We appreciate your understanding and look forward to helping you. ^Juvy
no power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not got to use it yet because it did not come with a power cord.
I would recommend this to a friendBrand response from LGAnswers
Posted .The LG - Super-Multi 24x Internal DVD±RW/CD-RW Drive - Black, Model # GH24NSB0 is an internal drive that has to be connected to the SATA power Cable in your PC. ^CP
Would not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer guy had my computer for 3 days & could not get it to work with my computer, Had to return it..
No, I would not recommend this to a friendDon't Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It Didn't Come With Any Wires That Are Needed To Use This Player
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, there.
Thank you for reaching out about the GH24NSB0 model. We apologize for any inconvenience caused by the missing wires needed to use the player.
Typically, the GH24NSB0 DVD player should come with necessary cables such as a SATA cable for internal installation or a USB cable for external use, depending on the configuration you purchased.
If your package did not include these essential components, please double-check the packaging thoroughly to ensure they haven't been overlooked. If you cannot locate them, we recommend contacting our Customer Service team directly or sending us a private message on Social Media @LGUSSupport so we can assist you further.
We appreciate your understanding and look forward to resolving this issue promptly for you.
—Mau
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace after 1 year. The only keep the one name brand which is LG and it sucks
No, I would not recommend this to a friendEasy installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive, old technology, disappointed that I still must buy software to fully use it.
No, I would not recommend this to a friendBOBAHREBOB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THEY SOLD ME AN INTERNAL DISC DRIVE WHEN I NEEDED AN EXTERNAL DISC DRIVE. HAD TO TAKE IT BACK TO THE STORE. THANKS FOR HAVING ME SPEND MY TIME AND MY MONEY TO COMPLETE THIS TRANSACTION. (JUST WHAT I NEEDED)
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. Thank you for taking time to review this product.If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.^Venette
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Retuned in 2 days. after installing, put a DVD in ...the tray kept going in and out. Got one of these before from Amazon. That lasted 2 months and my DVD got stuck a couple of times. O Stars!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Burners/Drivers, please https://www.lg.com/us/burners-drives. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
Not ready to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sole complaint thus far is I have not been able to use this product because it doesn’t come with any of the necessary cords for power or connecting to other devices. There are also no instructions included in the box. Very disappointing.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let's see if we can get that taken care of for you. Please give our computer specialists a call at 800-243-0000 for assistance. ^CP
LG Quality Assurance needs to be better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was returned due to disc drawer wouldn't open.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, We appreciate you bringing this to our attention. We are sorry to hear about the issue with the disc drawer on your product that led to its return. We understand how frustrating it can be when a product doesn't function as expected right out of the box. Your feedback is important to us, and we appreciate you bringing this to our attention. We will investigate the matter further to prevent similar incidents in the future. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Awful product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If there was negative zero I would do it. Bought it installed, didn’t work. Contact LG.. no help at all. They give you the run around. Don’t buy it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We regret you did not receive support in resolving the issue and we hope that you are willing to
allow us another opportunity to assist. Please contact LG Customer Support by direct message
via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/).
You can also call us at 800-243-0000. Please provide your contact information, model/serial
numbers of the TV and date of purchase, and we will be happy to assist you.^Venette
Got a defective unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product when I went to install it to my new PC build it was doa and I was out of the window have to contact LG for their warranty replacement.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Burners/Drivers, please https://www.lg.com/us/burners-drives. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
Did Not Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On the first attempt to open it there was a grinding noise and it did not open. Surprised me since I have other LG products which have never had problems.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Burners/Drivers, please https://www.lg.com/us/burners-drives. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
No Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I asked for an external dvd drive. They told me to buy this. This is an INTERNAL dvd drive, so I returned it. I got an external dvd drive. IT BROKE AFTER I USED IT TWICE. NO GOOD!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
Not as advertsed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit does NOT support lightscribe as shown in picture and in ad. It DOES support M disc. I would recommend this only if you wanted M disc
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you are in need of assistance with using your disc drive, give our computer specialists a call at 800-243-0000. ^CP
did not work went to best buy 5 times for help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the gentleman that helped me Friday Aug19 was very nice he credit my acct and installation charges
No, I would not recommend this to a friendNope
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not an optimal experience for me. This stopped opening after a few short months. It has been recycled.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Burned up
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these and they both smoked when I plugged them in. They are solid crap. I brought them back of course.
No, I would not recommend this to a friendMy bad- tonight it was external
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in store and it was right next to an external drive. My mistake that I bought (and almost immediately returned) the wrong product.
I would recommend this to a friendBrand response from LGAnswers
Posted .We apologize this was not the product you were needing. If you need assistance finding a product that fits your needs best, please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
LG CPU drive
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return item. Not compatible with my older CPU's.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer