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Customer Ratings & Reviews

Your price for this item is $35.99
The comparable value price is $43.99

Customer reviews

Rating 4.4 out of 5 stars with 1090 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Super-Multi 24x Internal DVD±RW/CD-RW Drive for its easy installation, affordable price, quiet operation, and reliable performance. Many users found it to be a great value for the price and were pleased with its overall functionality. However, some customers expressed concerns about its internal design, compatibility issues, the lack of a SATA cable, and receiving the wrong item.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,090 reviews
  • Rated 1 out of 5 stars

    Got the wrong item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told the clerk what I needed and they gave me the wrong item. I needed the drive for a laptop and was given a drive for a tower.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product did not work as expected. Was not easy to use, And I would not recommend.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Only worked two times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third attempt to use this thing and it was already acting up. Had a wobble to the drive. Took it back and got an HP for the same price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person recommended this product, ended up returning it as it was the incorrect dvd player for my mach ine

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for the feedback. We appreciate you taking the time to let us know what is going on so we can improve. ^CP LG

  • Rated 1 out of 5 stars

    Not what we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit might be perfect but it was not what we needed. We returned it and bought the correct unit.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for the feedback. If you are in need of any assistance with any of our products, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport ^CP LG

  • Rated 1 out of 5 stars

    Wrong item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this purchase returned it rep sold me the wrong thing I couldn't use it

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your feedback! If there is anything we can assist you with, please contact us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ LG

  • Rated 1 out of 5 stars

    Wrong for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a laptop and this is for a desk top. Had to be exchanged.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work! Didn’t work! Didn’t work! Didn’t work! Didn’t work!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is not the pictured item. LIGHTSCRIBE. GEEKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONE WORD> TERRIBLE THAT GEEKS DO NOT KNOW THE DIFFERENCE IN WHAT IS PICTURED AND WHAT THEY DESCRIBE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item because it was not the portable one I was looking for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong thing needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t what I needed but I didn’t get to use it anyway

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks so much for the review. We greatly appreciate the feedback and we are sorry the drive did not meet your needs. ^CP LG

  • Rated 1 out of 5 stars

    bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lg has no good items the burner fail many times so i never but again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation, Performance

    Rated 5 out of 5 stars

    Great Product from LG!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this optical drive in store purchase and not online and install it on my comp running W7 pro and it install so easy and windows recognized it w/o any problems. It operates really quiet,you will just hear a few clicking sound as you turn on your pc and thats all.. Screws and installation disc included but i really didn't need any,,,just works right on spot and running smooth and quiet. But be aware that Sata cable not included,but for sure you got the old cable from the old drive which i just use. Overall,, its a great buy and performs well on my opinion.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Not as advertised but works good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mixed feelings about this purchase. 1st, the drive received is not a GH24LS70 but rather a GH24NS90. I sure wish BB would stop switching products out without changing their ad descriptions! The picture in the ad is not of either of these drives. It shows the Lightscribe logo and the LG and the SuperMulti logos. The actual drive has only the LG and SuperMulti logos as well as a M-Disc logo. I bought this drive because the picture indicated it was Lightscribe certified. Neither the drive advertised nor the one provided support Lightscribe. Without the Lightscribe capability it is not worth $40 as many drives without this feature sell for $10-15 cheaper. The software packaged with it is Cyberlinks Suite. Cyberlink stuff is pretty bad at interfering with other things in the PC and advertising you to death if you are not careful how you answer setup questions. I wish they would have provided the bundled versions of Roxio or Nero instead of Cyberlink. That might have made the extra cost for this drive a little more worth it. With this drive is a single M-Disc and it is M-Disk certified. There's no included information on what this is. After several internet searches, it looks like it's just a more reliable type of DVD. But to use these you have to buy M-Discs which are about $3 each! Also you can't label these disks like you would a standard DVD. Ouch! Another nearly useless included feature that few people are likely to use. The speed of the drive is good at both burning and reading DVDs. It has lots of formats of discs it supports writing/reading to. I hate the Cyberlink Software Suite and am back to using an older version of Roxio. While I'm a bit disappointed I did not get a Lightscribe drive like all my other drives have been, it is useful as a simple no-frills rewriter. I ended up putting this newer drive into an older PC because my older drive did do Lightscribe. In summation, if you are just looking to read or burn DVDs and CDs this drive will do it fine. I don't know about the quality as I haven't had it but for a few days. But the last LG rewriter I had lasted me for 3 years and is still going strong. I burned about 2 discs a week with the last one. So hopefully this one will be as reliable too. I chose to say yes to the recommend to friend box although I have my reservations due to the issues stated here. I was told by a BB in-store person after the install that if I installed the drive I had bought it. They won't take it back since it was installed and used once.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Replacement Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original ASUS DVD drive died in my 3 year old machine, and needed a replacement quickly. Used SPECCY to detect and monitor components, and noticed that the DVD drive just vanished. The atapi driver existed, and the drive door would open and close, but the drive would not read anything. Concluded that the drive was dead. Decided on this LG unit. It was a five minute replacement. The LG drive is quieter, and faster than the old ASUS unit. Best money spent (it was on sale too) on an internal DVD drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Speed

    Rated 5 out of 5 stars

    what I was looking for! great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job well. Super fast. Easy install. would recommend this DVD drive. great price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Price

    Rated 5 out of 5 stars

    great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and did not cost a lot. very simple to install

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    excellante!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product fits under my budget, does what it needs to do to get the job done, and reliable. I was reluctant at first because of the cheap price, but all in all a great buy. No problems with it what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    As good as the more expensive models

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to install. There were other choices of hard drives that cost more, but this one was an excellent choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Good optical, good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was building systems and forgot an optical. Good performance from it so far. No hassles with install. No complaints.

    I would recommend this to a friend