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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1186 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the TONE PLATINUM+ Bluetooth Headset for its exceptional sound quality, comfort during extended use, impressive battery life, and user-friendly design. While some users find the price to be a drawback, many believe it is justified by the overall quality and performance of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,186 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    I think they are a bit expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first ones lasted me 1 month and after a month I had to change them for warranty, the people I talked to on the phone complained that they didn't hear me well, they are well designed, and they are comfortable to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Absolutely love them!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten many pairs of lg headphones over the years and some were better than others. I use these daily. There are pros and cons to these that I've found different from other models I've previously owned. Things I dislike are if I go too far from my phone they disconnect. The wires are very tiny to the ear buds. Sometimes I'm afraid I'm going to pull them out but no problems in last 6 months. Other than that these headphones are definitely worth a buy. If you can't afford. A cheaper lg pair will suffice. Battery lasts me all day at work and then some.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    LG - TONE PLATINUM+ Bluetooth Headset - Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad LG made an item like this I have recommended it to friends and even strangers. They're comfortable and convenient to wear. In the on mode, it vibrates if you inadvertently walked away from your cell phone that's a great feature! You can also download recording devices apps the Bluetooth LG Tone has an excellent microphone to record meetings and/or problematic personal and the battery life is very good. It's just a great buy, a little pricy but it's worth it. I work in a Plant Operations Department so I can have one earpiece listening to things, it also helps as earplugs when it gets noisy. Thanks, LG!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He set works well, sound is good. Battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a similar device but decided to try a different brand. Very satisfied with the battery life and the clarity. Comfortable to wear and holds up well.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Comfortable & Stylish headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG has the best bluetooth headphones for the office. The retractable earbuds are great so you don't have to have earbuds in all of the time. The heat fits comfortably under your collar & you don't even know they are there.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headsets! I’ve used many.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headsets! I’ve used many in the past. Great battery life, sounds don’t sound muffled or garbled. Customers can hear me clearly and they say I don’t sound like I’m in a tunnel.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent for general use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth headset has great range and long battery life. I use it mostly for audiobooks, so I can't speak to the sound quality, but battery holds up to 8+ hours of listening. The design helps earbuds stay in place while exercising. I have tried several brands and design options and I keep coming back to LG Tones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for money?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great pair Platinum Bluetooth headsets,although a bit expensive with retractable ear pieces, sound is well worth extra expensive LG-tone PLATINUM,beats buying 3 pair of inexpensive headsets a year,you get what you pay for is a true saying especialally with this headset,note these have retractable ear pieces just ask for Brand LG-TONE PLATINUM +Bluetooth headset ,color black,but may come in other colors ask Best Buy Floor person. I am not sure if they come in different colors,Great Christmas Gift or any occasion. I am a real customer

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    LG Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG makes a nice Bluetooth headset, this will be my 3rd, and I'm a fan. I'm really liking the sound quality, and it lays well on my neck, very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing functionality. Also has really good sound for wireless earbuds. Has really good battery life and does a good job blocking out exterior noise. Biggest complaint is the price, granted I’m a cheapskate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great connection.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight and has perfect conditions battery

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because I wanted a Bluetooth headset that had good battery life and this does. To be honest, I also wanted something else others could see so it didn’t look like I was talking to myself and this succeeds in that as well. I had some issues early on, but I think I have it figured out now.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Pattyp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a mail carrier and Bluetooths are important on the job. Was recently mauled by a pit bull and I tell ya one thing these head sets stayed on and intact through it all. I pressed the call back button and notified people with one button

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Stay tuned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still warming up to new headset. Has google assistant. I have more research to do with them. But they are comfortable when I use them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy using these headsets. Great call quality with cell phone calls, TEAMs meetings and Skype meetings. Last for most of the day with constant use and charges quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    LG Bluetooth headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another quality headset from LG. Easy to use. Great sound for phone calls and audio books. Good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    great earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these earbuds, they stay where I leave them around my neck and I can easily put a bud in my ear or both ears, they hold a charge and sound great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love this style headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Great for the type of work that I do. Constantly working with my hands and need them free. My previous set had a button you pushed and it automatically reeled the wire in. This one you have to tug on the wire to get it to reel in. That’s really the only major difference.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    love all it can do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear my text messages with this! Love that! I can hear music and of course phone calls. I just hate it cost so much! But was worth getting!

    I would recommend this to a friend