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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 109 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are enthusiastic about the TONE TRIUMPH HBS-510 Wireless In-Ear Headphones, particularly praising the sound quality, battery life, comfort, and affordability. Many users have commented on the exceptional clarity of the sound, while others have highlighted the extended battery life that allows for prolonged use. The lightweight design and comfortable fit have also been widely appreciated, making these headphones suitable for extended wear. Despite some concerns about the retractable feature and magnet strength, the overall positive feedback suggests that these headphones offer great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-109 of 109 reviews
  • Rated 3 out of 5 stars

    I return the item

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke down after a couple of months. Just to be fair it’s unusual for these headsets.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last a week

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve already returned these since they didn’t even make it a week. I had noticed they were randomly turning off on their own and the battery was dead after only a couple hours of standby. I noticed the battery on the right was really hot and it turned off again. Tried to charge them and the unit would not turn back on.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 2 out of 5 stars

    Wireless Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed in the quality of this product. In the middle of conversations, I was cut off and the other person couldn't hear me!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would randomly turn itself off, t Kopp ook a long time to charge. The sound quality was terrible. I returned it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this as an anniversary gift. I had purchased one 3 years ago and it never gave me any trouble. After only 2 weeks, this one stopped charging. Super disappointed. Was a great gift for 2 weeks.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    power button stop working in 2nd use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to returned it in just 2nd week. power button stop working.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great head set.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She love them very clear sound and long lasting battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just wish they retracted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds, but I wish they retracted like the old ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! Oh my goodness. In thinking about getting another one.

    I would recommend this to a friend
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