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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.2 out of 5 stars with 922 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the TONE ULTRA+ HBS-820S Wireless In-Ear Behind-the-Neck Headphones for their exceptional sound quality, comfort, and long battery life. Many users rave about the crystal-clear audio and comfortable fit, making them ideal for everyday use. While some users have concerns about the volume levels and price, the overall positive feedback highlights the headphones' strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 922 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds retract great. Sound is loud enough. The speaker on the headset (not the earbuds) works good. Pretty satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great blue tooth option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for my husband's new iPhone 7. He drives a truck and has to be hands free. A lot of blue tooth options are for calls only, so now he can use the same great device to watch movies or FaceTime with us while in the loud sleeper.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and simplicity of use. New features like the Loud speaker (so you don't have to ALWAYS use the ear buds ) is great. Of course they fact that it reads your messages too you is an amazing help, esp when driving.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Nice headset with external speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice LG headset as usual with retractable earbuds. Wish the external JBL speaker was in stereo and a little louder.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for driving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for driving, the hands-free makes it much easier. The sound quality is great, I'm hard of hearing and these headsets shut out most of the background noise so I can hear, also whoever I'm talking to can hear me fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Keeps you handsfree I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bluetooth for this very reason, the cords stay inside the device & didn't get tangled in your hair or clothes! You can also drown out any noise & listen to your music & conversations privately!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones, bad bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife she did not like them so I tried them for a while. They are great to listen to music with. I don’t like how they completely block outside noise. Almost feels like I am wearing earplugs

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product great brand

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss these! I don't think they make them anymore but I love the quality and the fact that you could retract the head phones! I would buy in a heartbeat again if I could!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Go hands free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG Tone is a great way to go hands free. Awesome sound for music coupled with a safe way to drive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this handfree devise due to the change in law in Texas against hand free driving. I like the way it a easy connecting device with great battery life. Only bad thing is you twist wrong you sometime hang up on people.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pretty happy with these Headphones so far. If I had to nitpick I would make them a little bit louder and my last pair had a button that retracted the earbuds which I liked a little better than the way these retract.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headphones are great. I like everything about the product. They hold a charge for a log time

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great headphones with great sound quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second set of LG headphones. My first set held up great, and I hope these do too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    He loves them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fiancé uses them for work because it’s loud at his job site. This helps with background noise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had several LG Tone headsets over the years and they all function well new but are not quite as durable as I'd like. This one has a unique quirk. When remaining power is less than high (medium or low) it's extremely slow powering up and connecting and the range decreases. As long as I use it within its limitations it's fine. Would not necessarily recommend but I would tell someone it was functional with limitations.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bad purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked well for a while and then it went downhill. Tried to purchase warranty when I purchased but was told that they couldn't be warranted. I had previously had the same pair of headset, so I knew the call quality was good. I purchased anyway and lost out shortly after.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get these to replace my tone platinum set that broke. They are ok to be a cheaper model.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for people that love crisp sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth system is a wonderful clean crisp sounding system. You will will enjoy the exterior speakers as well if your working in the yard and don’t want the earpiece inside your ears. Really nice!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Try a different one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a little qvc bar code & model (etc) #s on 1 side with a thin layer of tape on it. Be sure to peel that off because it lays against the skin & mine became irritated. Sound quality is great but I notice that I have to turn the Bluetooth off & on to reconnect. Speaker feature is awesome to have but has an echo that the other person on the phone hears.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Bought them for my husband he loves em!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st pair of wireless headphones for my husband he likes them, he wishes they where a little louder.

    I would recommend this to a friend