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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.2 out of 5 stars with 922 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the TONE ULTRA+ HBS-820S Wireless In-Ear Behind-the-Neck Headphones for their exceptional sound quality, comfort, and long battery life. Many users rave about the crystal-clear audio and comfortable fit, making them ideal for everyday use. While some users have concerns about the volume levels and price, the overall positive feedback highlights the headphones' strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 922 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great bluetooth, sound is of really great quality and you can even use it as a speaker. I am a little concerned with the retractable earbuds they feel a little flimsy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, I started with the tone pros' and went to the ultras and don't regret going to them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    W

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Sound and battery life is good.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third pair as it always gets a short and dies out. I HAVE Never owned a pair for more than a year. This particular model the volume doesn't go very high. That'S an issue.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A best out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always end up going bk to LG headsets. The best out there for the $$$. The only problem I've ever had is with the ear bud going out, they need to make the wire thicker & connection stronger. So getting the 2 yr replacement is a good idea...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair phone clear sound picks up quite a distance from phone. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality of this product. Being able to hear clearly is what I am looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this headset. Goes into your ears more comfortable during long usage. Like the speaker mode.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd tone headset,the first crapped out just short of two yrs. BB covered the first pair but won’t extend the warran7on this pair. So far they work as expected. The retractable bud are the reason I purchased these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these tones because they offer more options and has some noise cancellation freatures

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product . These headphones are the best so far . Easy and sound is so clear . A+

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth headphones. Would definitely recommend this product to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great newest model....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift for my wife, she loves it and never leaves the house without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these. The are easy to connect to my phone. The design is nice and fit well in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought headphones as a gift for my husband and he loves them, he uses them daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than last year's version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the LG Tone Ultra last year to join the bluetooth headset craze. However after a mechanical failure to the left ear bud, I replaced them with these and are completely happy with the purchase. They are more sturdily built and actually have external speakers. Great product and I recommend purchasing the extended warranty to upgrade in case there is a problem with the retractable buds or the plugs themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other headphones had a defect and are discontinued by LG. This new set seems to work fine!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great improvements from previous models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new speaker/ear piece feature is very nice, the charge is holding up very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, they sound great, even has a speaker . So you can listen without the ear buds in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth headset and boombox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset and boombox were gifts that my mother and brother have thoroughly enjoyed.

    I would recommend this to a friend