Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.2 out of 5 stars with 922 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the TONE ULTRA+ HBS-820S Wireless In-Ear Behind-the-Neck Headphones for their exceptional sound quality, comfort, and long battery life. Many users rave about the crystal-clear audio and comfortable fit, making them ideal for everyday use. While some users have concerns about the volume levels and price, the overall positive feedback highlights the headphones' strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 922 reviews
  • Rated 4 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent and battery life matches what the product advertised. My only complaint is that the retractable cords start to fail after a couple months

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. And the ear buds retract!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    It was very easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the wireless because it is more comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Swesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, hands free, easy answer and easy disk

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great item especially speaker feature

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this item durable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good active set of headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really wanted the active sport but were told LG is not making these anymore. They have been the best headphones for active people. My husband works outside all the time and has tried everything. This is our second set because the speakers went out in the first pair after three years of daily use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for LG

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of the LG series of bluetooth headsets, and these are great. The only gripe I have is the slow retraction of the ear buds back into the headset.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good battery life.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given it five stars, if the external speaker was a little louder, but what can you expect from a headset with a small external speaker anyway?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speaker phone too!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device has a built in speak phone however this device has a very hard time connecting to two devices at once. It’s says it can but don’t buy it for that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad apple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke the first time my husband pulled the ear bud out. This is the 2nd pair he has had. He loves them so we just replaced them. The new pair works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for beginners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones we're great but they could easily lose power from retracting. I've had to exchange a few times and decided to try a different brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as that, nice. Great for hands free calling or listening to music. Had another LG that quit working after 1.5 yrs. Hopefully this one lasts a bit longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NICE PRODUCT BUT NOT THE STURDIEST

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE THE RETRACTION OF THE EAR BUDS AND FEEL OF PRODUCT BUT PRODUCT WILL NOT LAST LONG, BUILD QUALITY IS NOT NEAR THE MIDDLE, SUBOPTIMAL

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the these for the price and the fact that the ear plugs are retractable. Overall, I would def buy them again at the $100 price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphone need some work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good wireless headphones. Only problens are the retractable wire sticks some times. And the speaker is not load when not running thru the earbuds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hands-free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product. No problems so far. Had the older model for a while just stop working. Tried another brand & style did not like it. Went back to this brand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Worth the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth is fine, it's functional... But the previous model that I had, which was about $50 cheaper was MUCH better! The battery life on this one sucks and it always disconnects. I constantly have to turn it off and back on if it's idle for a long period of time. Then they would no longer let me get the Geek Squad protection plan!! That made me very upset. Anyway, I love LG headsets, but I suggest going with the cheaper model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great set of ear buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used these for work all day everyday. First time with a retractable ear buds but otherwise great headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome for tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these so I could listen to my tv while the household noise was to much,there great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product that could use a couple improvements

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly standard by headset, added feature of loudspeaker is good but not loud enough. In comparison to other by headsets the battery life is lacking.

    I would recommend this to a friend